Project Information

Bid Title

START Vanpool Pilot Program Reissue

Issuing Agency

Town of Jackson

Location

Wyoming

Published Date

Dec 1, 2025

Closing Date

Dec 29, 2025

Government Level

State & Local

Status

Closed

Ref. #

RFP 26-11

Original Source

Join to Access Full Details

Bid Inquiries

Join to Access Full Details

Bid Documents

Join to Access Full Details

Project Description

Bid Number:	RFP 26-11
Bid Title:	START Vanpool Pilot Program Reissue
Category:	Bid Opportunities
Status:	Open

Description: Notice of Reissue: This RFP was originally released on September 8, 2025 with due date of October 13, 2025. No proposals were accepted. The RFP is being reissued on December 1, 2025 with an updated due date of December 29, 2025. This RFP is being reissued to encourage additional participation; no substantive changes have been made apart from date changes and request for additional detail on costs. Publication Date/Time: 12/1/2025 2:45 PM Closing Date/Time: 12/29/2025 4:00 PM Submittal Information: Submittals may be transmitted via e-mail to clerk@jacksonwy.gov Bid Opening Information: Tuesday, Dec 30 at 10:00 AM Contact Person: Miles Contreras Travel Demand Management Coordinator (307) 733-3317 x8659 MContreras@tetoncountywy.gov Miscellaneous: Deadline to submit questions via email: December 15, 2025 at 4:00 PM MST Responses to questions will be posted: December 19, 2025 Related Documents: 2025-11-24 Vanpool RFP Reissue RFP 26-11

Attachment Preview

Request for Proposals

Vanpool Pilot Program

Notice of Reissue: This RFP was originally released on September 8, 2025 with due date of

October 13, 2025. No proposals were accepted. The RFP is being reissued on December 1, 2025

with an updated due date of December 29, 2025. This RFP is being reissued to encourage additional

participation; no substantive changes have been made apart from date changes and request for

additional detail on costs.

Reissue Date:

Proposal Due Date:

Requested By:

Response Submission:

Contact and Questions:

START RFP #26-11

December 1st, 2025

December 29th, 2025 at 4pm MST

START Bus

Via email:

clerk@jacksonwy.gov

Miles Contreras

Travel Demand Management Coordinator

(307) 733-3317 x8659

MContreras@tetoncountywy.gov

This Request for Proposal (RFP) has been published on the Town of Jackson, WY Bid Posting

Webpage which may be accessed at the following website: https://www.jacksonwy.gov/Bids.aspx.

Any modifications to this RFP or addenda pertaining to this RFP will be published to the Town of

Jackson, WY Bid Posting Webpage and all proposers are responsible to periodically check the

Town of Jackson, WY Bid Posting Webpage for relevant updates prior to submission of the

proposal.

1

Table of Contents

Section

I.

Overview

II. RFP Tentative Schedule

III. Project Information and Background

IV. Project Goals

V. Proposal Specifications

VI. Proposal Format Requirements

VII. Proposal Submission

VIII. Evaluation of the Proposal

IX. Procedure for Selecting the Proposal

X. Questions and Communications

XI. Withdrawal of Proposals

XII. General Terms and Conditions

XIII. Federal Clauses, Certifications, and Assurances

Page Number

2

2

3

4

5

7

8

9

10

10

11

11

11

I. Overview.

Southern Teton Area Rapid Transit (START) is seeking proposals from experienced

and qualified firms in order to develop a Vanpool Pilot Program as described in this

RFP.

II. RFP Tentative Schedule.

The following is the tentative schedule for this RFP. All of the times listed in the

below tentative schedule are Mountain Standard Time. START reserves the right to

adjust this schedule.

December 1st, 2025

RFP reissue date.

December 15th, 2025 at 4pm MST Deadline to submit questions via email.

December 19th, 2025

Responses to questions will be posted on the

2

Town of Jackson, WY Bid Posting Webpage1

December 29th, 2025 at 4pm MST

Electronic proposals due no later than 4 PM

Mountain Standard Time.

January 14th, 2025

Hold interviews/proposer presentations – if

applicable.

January 22nd, 2025

Date by which a recommendation will be made

to START Board on award of the proposal.

February 1st, 2026

Contract start date.

III. Project Introduction and Background.

The Town of Jackson, Wyoming is a premier residential and tourist community in

western Wyoming with a population of 10,680, and a total county population of

23,272 (2024 Census estimates). The Town limits include 3 square miles in southern

Teton County, Wyoming (“Teton County”). The Town and County see over 4 million

visitors per year as a result of their location surrounded by national park, national

forest, and national elk refuge lands.

Southern Teton Area Rapid Transit (“START”) is funded by the Town of Jackson,

Teton County, and the Federal Transit Administration (”FTA”) through the Wyoming

Department of Transportation. It has been in operation since 1987 and was first

implemented to provide skier transportation from the Town of Jackson to Jackson

Hole Mountain Resort. Today START serves locals, tourists, and commuters who all

enjoy comfortable, reliable public transportation year-round. START currently

operates the following services:

• Town Shuttle, a free circulator within the Town of Jackson;

• Teton Village, connecting the Town of Jackson and Jackson Hole Mountain

Resort;

• ADA Paratransit;

• START On-Demand, free on-demand microtransit in East Jackson; and

• Commuter routes, 6 round-trip commuter service runs Monday through Friday

from Star Valley, Wyoming and Teton Valley, Idaho to Jackson.

Due to the cost of living within Teton County, approximately 43% of the workforce

commutes from out of the area – predominantly from Teton Valley, Idaho to the west,

and Star Valley, Wyoming to the south. Longitudinal Employer-Household Dynamics

(“LEHD”) data from 2024 shows that Teton County has 3,310 in-commuters from

Teton Valley, Idaho and 1,614 in-commuters from Star Valley, Wyoming. LEHD data is

a comparison of tax returns and employment records and was used as a proxy for the

commuter transportation market size; the true number of in-commuters is likely

higher. These workforce in-commuter figures can be construed as guidance to the

approximate market size for commuter services. Due to the nature of working hours

and locations, for many of these workers, commuting via fixed route START

commuter service is unfeasible.

1 https://www.jacksonwy.gov/bids.aspx

3

START is working to expand public transportation options to reduce regional

highway congestion and improve mobility for all residents. Vanpool programs

operated by public transit agencies are proven to be cost-effective and efficient as

measured by cost per passenger, allowing commuters with similar origins,

destinations, and schedules to group together and share a vehicle. This will

complement START's fixed-route bus service by providing transportation options for

those whose destinations or schedules are not served by established routes. START

intends to partner with a turnkey vanpool provider to leverage their expertise and

economies of scale. This approach would allow START to offer a scalable vanpool

service without incurring upfront capital and staffing costs.

The START Board has approved a preliminary budget amount for the first full year

of a pilot vanpool program. A portion of these funds will be provided through the FTA

5311 Formula Grants for Rural Areas Program. As such, the successful Proposer will

be expected to enter into a contract that includes specific standard contract terms

required for this grant program, commonly referred to as FTA Certifications and

Assurances. These will be provided upon request and to the successful proposer.

The proposed cost split modeled for the preliminary budget figure is 33.33%

participant, 33.33% employer, and 33.33% START. This is not binding; START is

interested in potential other funding or cost share models that may either increase

program participation or decrease START’s cost.

For the purposes of this RFP, “Vanpool Program” is defined as follows:

a. Service Characteristics: Multi‑passenger commuter transportation that

serves groups of 6–15 riders traveling together in a recent‑model van or

SUV provided by the program operator. Vehicles are driven by program

participants with scheduling and pick-up/drop-off logistics organized by

the program operator with flexibility to best meet the needs of the program

participants. The program operator assumes full responsibility for vehicle

leasing, comprehensive maintenance, 24/7 roadside assistance,

insurance, physical‑damage protection, and enrolling and supporting

commuter groups to ensure a turnkey experience for riders. A guaranteed

ride home service will be implemented and included with vanpool program

participation in order to provide a stop-gap to participants facing

extenuating circumstances necessitating them to get home or elsewhere

in emergencies.

b. Program Vision and Participation: START envisions a public vanpool

program that provides reliable, cost‑effective commute options to Teton

County’s workforce. Eligibility will be open to employees with both

traditional 5‑day commutes and any manner of alternative schedules

accommodated through flexible route and program configurations.

IV. Project Goals.

a. Create an affordable, efficient transportation option for Teton County’s

workforce that lives or works outside the traditional START service area, or

works at times outside of fixed-route service hours.

b. Provide a cost and time competitive alternative to single occupancy vehicle

(“SOV”) commuting.

4

c. Integrate with START’s existing services and fare programs.

d. Facilitate increased vehicle occupancy among commuters that, in turn,

removes vehicles from the roadways, lowers emissions, and reduces

participant’s need to drive SOVs.

V. Proposal Specifications.

a. Scope of Services for Vanpool Pilot Program.

i. Proposals must provide a turnkey vanpool program service available to

employers and employees in Teton County that meets FTA

requirements.

ii. Anticipated date of contract finalization is January 22nd, 2025. The

service term of this contract is two years, commencing on a mutually

agreed upon date after contract finalization.

iii. Proposals must provide a vanpool program that can meet the commute

needs of an employer and its employees 24 hours a day, 365 days a

year.

iv. Proposals must provide an accompanying outreach, marketing, and

participant onboarding program for enrollment in the vanpool program.

v. Proposals must provide detail on a guaranteed ride home (“GRH”)

program for vanpool Program participants. The GRH program must

allow participants to either easily access an alternative vehicle or

reimburse a taxi service a set number of times per year at limited or no

additional cost to the participant, for circumstances that are defined

as emergencies necessary for the participant to leave their workplace

separate to the rest of the vanpool group. The proposal for a GRH

program should include design provisions detailing the ability to scale

beyond vanpool program participants to additionally include ridership

of START’s commuter routes, and further potentially include all

commuters who use non-SOV modes of transportation in Teton

County, subject to a separate contract agreement(s).

b. Specifications for Vanpool Pilot Program Vehicles.

i. The proposal fleet is defined as the pool of vehicles made available to

provide the proposed vanpool service. These vehicles may be owned

by the Proposer or accessed via an affiliation agreement. Proposals

must specify the plan to provide the vehicles to accommodate

program ramp-up and potential demand ahead of forecasted schedule.

ii. Vehicles are to be wrapped or decaled in a branded design approved

by START. No other exterior or interior advertising will be allowed.

iii. All vehicles are to include 24/7 insurance coverage, 24/7 emergency

roadside assistance, customer service support, maintenance, fuel

card, and downtime credit. Pricing and other details of these auxiliary

service aspects are to be provided in the proposal.

iv. Vehicle maintenance program logistics must be detailed in the

proposal.

v. The proposal must accommodate wheelchair or other accessible users

if they wish to partake in the program, at no additional cost to those

users pursuant to the Americans with Disabilities Act of 1990 and

related FTA regulations.

5

Commodity Codes

• NAICS 541611Administrative Management and General Management Consulting Services

* Disclaimer: Government BidHub provides information on bids, RFPs (Requests for Proposals), and RFQs (Requests for Qualifications) solely for convenience and informational purposes. This site is not an official public notice board. For official details, responses, or inquiries, please contact the relevant government agency directly.