Consultant Services to Evaluate and Implement Improvement to the Coordinated Entry System

Project Information

Bid Title
Consultant Services to Evaluate and Implement Improvement to the Coordinated Entry System
Issuing Agency
Pierce County
Location
Washington
Published Date
Dec 11, 2024
Closing Date
Jan 15, 2025
Government Level
State & Local
Status
Closed
Original Source
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Project Description


Project ID:

Title: Consultant Services to Evaluate and Implement Improvement to the Coordinated Entry System

Addenda: 0

Release Date: 12/11/2024

Due Date: 1/15/2025

Post Information
Posted At:Wed, Dec 11, 2024 8:00 AMSealed Bid Process:NoPrivate Bid:No
Overview
Summary

Pierce County, as the Collaborative Applicant of the Tacoma/Lakewood/Pierce County Continuum of Care, is seeking a consultant to evaluate the effectiveness and equity of the Coordinated Entry system, specifically the prioritization tool used to assess and determine eligibility of individuals seeking temporary and permanent housing referrals. The work will include evaluating efficacy, equity, and effectiveness of the current system. The aim of this project is to evaluate the tool to determine if disparities exist for the people it serves, develop strategies to address the disparities, and implement the changes. The tool must deliver equitable services and prioritize people based on the highest vulnerabilities or scores. The selected consultant will evaluate the tool and make recommendations for improvements.

The goal is to create a system which serves the individualized needs of each person.

Background

The Pierce County Human Services department, specifically the Homeless Services team, is responsible for ensuring the delivery of homeless and housing services to the residents of Pierce County who are experiencing homelessness. The team delivers services relating to Street Outreach, Emergency Shelter, Safe Parking, Coordinated Entry, Rapid Rehousing, Permanent Supportive Housing and Transitional Housing. The Departments website is a valuable resource for information about the many services provided. Please access the website at www.piercecountywa.org/hs

In August of 2024, The Tacoma Lakewood Pierce County Continuum of Care (CoC) voted to conduct an evaluation of the Pierce County Coordinated Entry (CE) system to identify whether disparities exist for marginalized populations. The CoC voted to approve the 2025 CoC planning budget in November of 2024 which provides funding necessary to carry out the work.

The Pierce County Coordinated Entry system is the 'front door' to the Homeless Crisis Response system. The CE system served over 9,900 people in 2023 and is the primary mechanism for homeless households to receive housing program referrals in Pierce County. The CE system requires that all people entering must complete an assessment to determine eligibility to be referred to a housing program. Part of the assessment is a score which determines where the individual will be placed on the prioritization list. The score is calculated using a prioritization tool.

Timeline
Proposal Release Date:
December 11, 2024
Pre-Proposal Meeting (Non-Mandatory):
December 19, 2024, 9:00am
https://piercecountywa.zoom.us/j/94041016451
Meeting ID: 940 4101 6451

Dial by your location
• +1 253 215 8782 US (Tacoma)
• 877 853 5247 US Toll-free

Meeting ID: 940 4101 6451
Find your local number: https://piercecountywa.zoom.us/u/abZNeTwaku
Question Submission Deadline:
January 10, 2025, 4:30pm
Question Response Deadline:
January 13, 2025, 4:30pm
Proposal Submission Deadline:
January 15, 2025, 2:00pm
Interview Dates (when applicable):
January 27, 2025
Initial Evaluation Completion:
Approximately 2 weeks following Submission Deadline
Estimated Date of Notice of Successful Proposer(s):
February 2025
Estimated Date of Contract Execution :
March 1, 2025
Commodity Codes
  • NAICS 541330Engineering Services
  • NAICS 541512Computer Systems Design Services
  • NAICS 541611Administrative Management and General Management Consulting Services
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