Project Information

Bid Title

Mission-Critical Public Safety Communications Network Program Management Services

Issuing Agency

County of San Mateo

Location

California

Published Date

Jan 21, 2026

Closing Date

Feb 11, 2026

Government Level

State & Local

Status

Closed

Original Source

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Bid Documents

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Project Description

Project ID:

Title: Mission-Critical Public Safety Communications Network Program Management Services

Addenda: 0

Release Date: 1/21/2026

Due Date: 2/11/2026

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Mission-Critical Public Safety Communications Network Program Management Services

Request for Proposals

Public Safety Communications

20400 , 20600 , 20700 , 20800 , 20900 ... show all

Project ID: 2026-RFP-00311

Release Date: Wednesday, January 21, 2026

· Due Date: Wednesday, February 11, 2026 5:00pm

Posted Wednesday, January 21, 2026 5:00pm

All dates & times in Pacific Time

Draft Response No Bid20 days, 23 hours, 30 minutes

Post Information

Posted At:Wed, Jan 21, 2026 5:00 PM
Sealed Bid Process:Yes (Bids Sealed / Pricing Sealed)
Private Bid:No

Overview

Summary

San Mateo County Public Safety Communications (PSC) seeks a qualified Program Manager to oversee multiple high-visibility, mission-critical projects supporting the County’s law enforcement network services and platforms. These initiatives are essential to public safety operations and may include modernization, enhancement, or full replacement of existing systems. The work is time-sensitive, operates under tight deadlines, and requires consistent delivery within a highly accountable, public-sector environment.

The Program Manager will provide direct support to PSC leadership and will manage the complete project lifecycle with minimal supervision, beginning with participation in RFI/RFP development and vendor selection. Responsibilities include, but not limited to, project initiation and planning, design coordination, documentation, stakeholder communication, and execution through testing, validation, and successful production deployment. The role requires regular engagement and coordination with executive stakeholders and department leadership across multiple partner agencies, including Police Departments, Sheriff’s Office, District Attorney’s Office, Courts, Airport authorities, et al.

The Program Manager will also be responsible for managing vendor performance, schedules, risks, and dependencies across concurrent projects, as well as ensuring effective post-implementation transition and operational handover. This engagement demands proven technical program management experience delivering complex, multi-agency public safety programs under aggressive timelines and high visibility, with a strong emphasis on governance, reliability, and quality outcomes.

Background

The PSC operates a Public Safety Communications Network (PSCN) and Services that supports mission-critical communications and data exchange for multiple public-safety and law enforcement agencies. Portions of the PSCN were implemented using legacy technologies and architectures that no longer fully support current operational requirements, security standards, or interoperability expectations. Public-safety agencies increasingly rely on secure, high-availability systems that support mobile access, cloud-based services, real-time data sharing, and integration with emerging technologies. Additionally, evolving cybersecurity threats and Criminal Justice Information Services (CJIS) compliance requirements have increased the need for enhanced security controls, network segmentation, monitoring, and encryption.

The PSC’s Message Switch System (MSS) is a key component of the current environment and serves as a centralized system for routing law enforcement messages between internal applications, such as Computer-Aided Dispatch (CAD), and external systems, including CLETS, the Department of Motor Vehicles (DMV), Automated Warrant System (AWS), and other local, state, and federal law enforcement systems. The existing MSS has been in operation for many years and continues to support daily operations; however, the system’s aging architecture, reduced vendor support, limited scalability, and lack of modern security capabilities present increasing operational, compliance, and sustainability risks.

The PSC is initiating these projects to modernize and replace the existing MSS as part of its broader efforts, and to enhance the PSCN and services modernization. The goal is to implement a secure, reliable, scalable, and CJIS-compliant solution that supports multi-agency operations, improves resilience and maintainability, and enables integration with both current and future on-premises and cloud-based systems, while ensuring continuity of mission-critical public safety services.

Timeline

RFP Released:

January 21, 2026

Deadline for Questions, Comments and Contract Exceptions:

January 28, 2026, 5:00pm

Question Response Deadline:

January 30, 2026, 5:00pm

Proposal Due Date and Time:

February 11, 2026, 5:00pm

Interviews (tentative):

February 25, 2026

Anticipated Contract Award Date:

March 4, 2026

Commodity Codes

• NAICS 541330Engineering Services
• NAICS 541512Computer Systems Design Services
• NAICS 541519Other Computer Related Services
• NAICS 541611Administrative Management and General Management Consulting Services
• NAICS 541990All Other Professional, Scientific, and Technical Services

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