Project Information

Bid Title

Call Center Services - RFP 2025-007

Issuing Agency

City of Tucker

Location

Georgia

Published Date

May 5, 2025

Closing Date

May 15, 2025

Government Level

State & Local

Status

Closed

Ref. #

RFP 2025-007

Original Source

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Bid Documents

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Project Description

RFP

Call Center Services - RFP 2025-007

Opening Date/Time: April 15, 2025

Closing Date/Time: May 15, 2025

Invitation:

The City of Tucker, Georgia requests that interested parties submit proposals for call center services. Proposals will be accepted until the date and time listed below and will be awarded to the most responsible and responsive proposer submitting the proposal which is deemed to be the most advantageous to the city. Addenda and updates to this bid manual will be posted on the City of Tucker website – tuckerga.gov/bids, the DOAS/Georgia Procurement Registry (http://ssl.doas.state.ga.us/PRSapp/PR_index.jsp) or may be requested by email procurement@tuckerga.gov.

Bid Activity Schedule

• RFP Issued : April 15, 2025
• Pre-Bid Conference : N/A
• Deadline for Questions : April 29, 2025 @ 1 p.m.
• Responses to Questions Posted (Addenda) : May 2, 2025
• Proposal Deadline : May 15, 2025 at 1 p.m.
• Scoring by Evaluation Committee : May 16 – May 23, 2025
• Award at Council Meeting (Tentative) : June 23, 2025

Project Documents

• RFP 2025-007 Bid Manual
• RFP 2025-007 Addendum 1 DELAY
• RFP 2025-007 Addendum 1

Commodity Codes

• NAICS 561421Telephone Answering Services

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