Project Information

Bid Title

SQL for IT Services

Issuing Agency

City of Tontitown

Location

Arkansas

Published Date

May 26, 2026

Closing Date

Jun 9, 2026

Government Level

State & Local

Status

Closed

Original Source

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Bid Documents

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Project Description

Bid Number	Title/Description	Closing Date	Date Awarded
	SQL for IT Services Description: The City of Tontitown, Arkansas is requesting Statements of Qualifications (SOQs) from qualified firms to provide professional Information Technology services. This solicitation includes, but is not limited to, SQL Server database administration, system support, cybersecurity services, and IT infrastructure management.	2026-06-09

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CITY OF TONTITOWN

201 EAST HENRI DE TONTI, TONTITOWN, AR 72762

REQUEST FOR STATEMENT OF QUALIFICATIONS (SOQ)

Date: 05/26/2026

1. INTRODUCTION

The City of Tontitown, Arkansas is requesting Statements of Qualifications (SOQs) from qualified firms to provide profes-

sional Information Technology services. This solicitation includes, but is not limited to, SQL Server database administra-

tion, system support, cybersecurity services, and IT infrastructure management.

The City seeks a qualified provider capable of supporting mission-critical municipal systems, ensuring data integrity, system

uptime, and secure operations.

2. PURPOSE

The purpose of this Request for Qualifications is to identify experienced IT service providers capable of supporting municipal

technology environments, with emphasis on:

• SQL Server administration and database optimization

• Data backup, recovery, and migration services

• Network infrastructure management

• Cybersecurity monitoring and incident response

• Cloud services and Microsoft 365 administration

• End-user and help desk support

• IT systems planning and consulting

3. SCOPE OF SERVICES

3.1 SQL / Database Services .1 SQL / Database Services

• Installation and configuration of SQL Server environments

• Performance tuning and query optimization

• Data integrity monitoring

• Backup and disaster recovery implementation

Database migration and upgrades

3.2 IT Infrastructure Support

• Network design and maintenance

• Server administration (on-premise and cloud)

• Firewall and security appliance management

• Security policy development

3.3 Cybersecurity

Mailing address: PO Box 305, Tontitown, AR 72770 Phone: (479) 361-2700 Web: www.tontitown.com

CITY OF TONTITOWN

201 EAST HENRI DE TONTI, TONTITOWN, AR 72762

3.3 Cybersecurity

• Security audits and vulnerability assessments

• Endpoint protection and monitoring

• Incident response and remediation

• Security policy development

3.4 End-User Support

• Help desk services

• Hardware/software troubleshooting

• User account management

• Training and support

•

3.5 Consulting Services

• Technology planning and modernization

• Budgeting and lifecycle planning

• Vendor coordination

• Systems integration guidance

4. MINIMUM QUALIFICATIONS

Respondents should demonstrate:

• Experience supporting municipal or public-sector IT systems

• Strong expertise in SQL Server and relational databases

• Cybersecurity and network infrastructure knowledge

• Ability to provide timely support and emergency response

• Certified technical staff (Microsoft, CompTIA, Cisco or equivalent)

• Proven track record of IT service delivery in complex environments

5. SUBMISSION REQUIREMENTS

Interested firms shall submit a Statement of Qualifications including:

• Company profile and history

• Relevant municipal IT experience

• Description of SQL/database capabilities

• Key personnel qualifications

• Service delivery methodology

Mailing address: PO Box 305, Tontitown, AR 72770 Phone: (479) 361-2700 Web: www.tontitown.com

CITY OF TONTITOWN

201 EAST HENRI DE TONTI, TONTITOWN, AR 72762

• References from similar clients

• General pricing structure (if applicable)

• Proof of insurance and licensing

6. EVALUATION CRITERIA

Submissions will be evaluated based on:

• Technical expertise and qualifications

• Experience with municipal IT systems

• SQL/database administration capability

• Responsiveness and availability

• Past performance and references

• Overall approach to service delivery

7. SUBMISSION INFORMATION

Submit SOQs to:

City of Tontitown

Attn: Brad Spurlock, City Planner

PO Box 305

Tontitown, Arkansas 72770

Email (if applicable): bspurlock@tontitownar.gov

Phone: (479)361-2700 x122

Deadline: June 9, 2026

8. GENERAL CONDITIONS

The City reserves the right to:

• Reject any or all submissions

• Request additional information

• Select one or more qualified providers

• Establish an on-call or multi-award agreement.

Mailing address: PO Box 305, Tontitown, AR 72770 Phone: (479) 361-2700 Web: www.tontitown.com

Commodity Codes

• NAICS 541511Custom Computer Programming Services
• NAICS 541519Other Computer Related Services

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