Project Information

Bid Title

RFP - 511 Website Design, Development, Operations, Maintenance, and Hosting Support Services

Issuing Agency

Association of Bay Area Governments

Location

California

Published Date

May 7, 2026

Closing Date

Jun 15, 2026

Government Level

State & Local

Status

Closed

Ref. #

SMO-RFP-28935

Original Source

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Bid Documents

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Project Description

Project: RFP - 511 Website Design, Development, Operations, Maintenance, and Hosting Support Services

Ref. #: SMO-RFP-28935

Type: RFP

Status:

Open

Open Date: Apr 15th 2026, 12:00 AM PDT

Questions Due Date: Never

Contact Information: Andrew L. Nguyen, alnguyen@bayareametro.gov

Close Date: Jun 15th 2026, 4:00 PM PDT

Project Description: The Metropolitan Transportation Commission (MTC) is seeking to hire a consultant or consultant team to (Consultant) to assist MTC with the design, development, operations, maintenance, enhancement, and hosting of the 511.org website. This includes providing communications and brand management services.
The MTC 511 traveler information program is a robust and multi-platform resource for Bay Area travelers to receive up-to-the-minute information on current road conditions, transit services, bike resources, and carpool and vanpool options. In 2002, the Bay Area was the largest metropolitan area in the country to implement a 511 phone service and was the first in California. The award winning, multi-modal traveler information website launched in 2004 (511.org). Since then, MTC has continued to evolve 511’s offerings.

Commodity Codes

• NAICS 518210Data Processing, Hosting, and Related Services
• NAICS 541511Custom Computer Programming Services
• NAICS 541512Computer Systems Design Services
• NAICS 541519Other Computer Related Services

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