Crime Tip Line Services

Project Information

Bid Title: Crime Tip Line Services
Issuing Agency: Montgomery County
Location: Maryland
Published Date: Feb 18, 2025
Closing Date: Feb 26, 2025
Government Level: State & Local
Status: Closed
Ref. #: 1180508
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Project Description: Informal Solicitation Details

This Solicitation is Reserved for the Local Small Business Reserve Program

Informal Number

1180508

Closing Date

Feb 26 2025 2:00PM

Title

Crime Tip Line Services

Contact

Justin Saffar
+1 2407736983
Justin.Saffar@montgomerycountymd.gov

Scope

The Contractor must provide an anonymous tip line answering service that will answer anonymous tip line calls.
A. The Contractor must be available 24/7 365 days a year to answer calls.
Solicitation #1180508
Informal Small Purchase Solicitation 1/8/24 20
B. The Contractor must be able to interface with the Navigate 360/ P3 tip software to submit tips.
C. The Contractor must be able to receive tips in English and Spanish with bilingual operators.
D. The Contractor must be able to receive phone calls utilizing an anonymous format, maintaining confidentiality.
E. The Contractor must be able to receive calls from our dedicated tips number using a transfer (DID) service.

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Informal Solicitation Details
This Solicitation is Reserved for the Local Small Business Reserve Program
Informal Number	1180508
Closing Date	Feb 26 2025 2:00PM
Title	Crime Tip Line Services
Contact	Justin Saffar +1 2407736983 Justin.Saffar@montgomerycountymd.gov
Scope	The Contractor must provide an anonymous tip line answering service that will answer anonymous tip line calls. A. The Contractor must be available 24/7 365 days a year to answer calls. Solicitation #1180508 Informal Small Purchase Solicitation 1/8/24 20 B. The Contractor must be able to interface with the Navigate 360/ P3 tip software to submit tips. C. The Contractor must be able to receive tips in English and Spanish with bilingual operators. D. The Contractor must be able to receive phone calls utilizing an anonymous format, maintaining confidentiality. E. The Contractor must be able to receive calls from our dedicated tips number using a transfer (DID) service.