Project Information

Bid Title

Patient Flow and Queue Management System - Crownpoint Healthcare Facility

Issuing Agency

HEALTH AND HUMAN SERVICES, DEPARTMENT OF

Location

New Mexico

Published Date

Jul 20, 2026

Closing Date

Aug 4, 2026

Government Level

Federal

Status

Closed

Ref. #

75H71026Q00216

Original Source

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Bid Inquiries

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Bid Documents

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Set Aside

Buy Indian Set-Aside (specific to Department of Health and Human Services, Indian Health Services)

Project Description

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Patient Flow and Queue Management System - Crownpoint Healthcare Facility

Active

Contract Opportunity

Notice ID

75H71026Q00216

Related Notice

75H71026Q00216

Department/Ind. Agency

HEALTH AND HUMAN SERVICES, DEPARTMENT OF

Sub-tier

INDIAN HEALTH SERVICE

Office

NAVAJO AREA INDIAN HEALTH SVC

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General Information

• Contract Opportunity Type: Presolicitation (Original)
• Original Published Date: Jul 20, 2026 04:02 pm MDT
• Original Response Date: Aug 04, 2026 10:00 am MDT
• Inactive Policy: 15 days after response date
• Original Inactive Date: Aug 19, 2026
• Initiative:
  • None

Classification

• Original Set Aside: Buy Indian Set-Aside (specific to Department of Health and Human Services, Indian Health Services)
• Product Service Code: DA01 - IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SUPPORT SERVICES (LABOR)
• NAICS Code:
  • 541519 - Other Computer Related Services
• Place of Performance:
  Crownpoint , NM 87313
  USA

Description

The Indian Health Service, Navajo Area, Crownpoint Healthcare Facility, located in/at the Jct. of NM State Hwy 371, and Navajo Route 9, Crownpoint, NM 87313 has an upcoming requirement for a commercially available, Patient Flow and Queue Management System for the Crownpoint Healthcare Facility Pharmacy Department.

The anticipated acquisition includes software, software licensing, hardware, implementation, project management, installation, workflow configuration, training, warranty, maintenance, and technical support necessary to support patient check-in, virtual queuing, patient notification, digital signage, reporting, administrative dashboards, and related operational capabilities.

The anticipated period of performance will be a base period of 12 months and four (4) one (1) year option periods. The North American Industry Classification System or NAICS code is 541519 – Other Computer Related Services, with a small business size standard of $34. million.

The Request for Quotations No. 75H71026Q00216 in accordance with 12.201-1 will be issued on or by August 6, 2026. Evaluation factors may include technical capability to meet the government need, past performance, and price. Quotes will be due on or by August 13, 2026. The Government is conducting market research to determine whether this requirement will be set aside under the Buy Indian Act (HHSAR Part 326) another socioeconomic program or competed on an unrestricted basis.

In accordance with 52.204-7 the offeror shall have an active Federal Government contracts registration in the System for Award Management (SAM) when submitting an offer or quotation in response to this solicitation and at the time of award.

For additional information, contact Marshall L Arviso @ marshall.arviso@ihs.gov.

THIS IS NOT A SOLICITATION.

Attachments/Links

Contact Information

Contracting Office Address

• PO BOX 9020
• WINDOW ROCK , AZ 86515
• USA

Primary Point of Contact

• Marshall Arviso
• Marshall.Arviso@ihs.gov
• Phone Number 5057866319

Secondary Point of Contact

• Janice Martinez
• Janice.Martinez@ihs.gov
• Phone Number 5057866216

History

• Jul 20, 2026 04:02 pm MDTPresolicitation (Original)
• Jul 20, 2026 03:58 pm MDT Sources Sought (Original)

Commodity Codes

• FSC DAutomatic Data Processing and Telecommunication Services

• NAICS 541519Other Computer Related Services

Related bids

Jul 20, 2026	[Sources Sought (Original)] Patient Flow and Queue Management System - Crownpoint Healthcare Facility
Jul 21, 2026	[Sources Sought (Updated)] Patient Flow and Queue Management System - Crownpoint Healthcare Facility

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