Project Information

Bid Title

Inmate Commissary Services

Issuing Agency

Santa Cruz County

Location

California

Published Date

Apr 1, 2025

Closing Date

May 14, 2025

Government Level

State & Local

Status

Closed

Ref. #

24P2-005

Original Source

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Bid Documents

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Project Description

Project ID: 24P2-005

Title: Inmate Commissary Services

Addenda: 0

Release Date: 4/1/2025

Due Date: 5/14/2025

Post Information

Posted At:Tue, Apr 1, 2025 9:11 AMSealed Bid Process:Yes (Bids Sealed / Pricing Sealed)Private Bid:No

Overview

Summary

The County of Santa Cruz invites sealed proposals from fully licensed, insured, bonded, and certified CONTRACTORS to furnish all labor, tools, equipment, and incidentals required to provide Inmate Commissary Services .

Established in 1850 as one of the state’s original 27 counties, the County of Santa Cruz was originally called Branciforte. The name was later changed to Santa Cruz, which is “holy cross” in Spanish. The County of Santa Cruz geographically is the second smallest county within the State of California yet it has one of the largest unincorporated area populations. The 2020 estimated population for the County of Santa Cruz by the U.S. Census Bureau was 270,861. The County encompasses an urban service area of 440 square miles.

Background

Background & Present Commissary Service
The Sheriff’s Correctional Bureau currently uses Executive Information Services (“EIS”) as the Jail Management System to store incarcerated person records.

Keefe Commissary Network (“Keefe”) currently provides the software for our Inmate Trust Fund Accounting/Commissary system. This system interfaces with our inmate telephone services provider, ICSolutions (“ICS”) and our tablet provider, Smart Communications.

Keefe also currently provides Commissary services at all Correction Facilities. Listed below are the sites where Commissary is required:

• Main Jail, 259 Water Street, Santa Cruz, CA 95060
• Blaine Street, 141 Blaine Street, Santa Cruz, CA 95060
• Rountree Medium Facility, 90 Rountree Lane, Watsonville, CA 95076
• Rountree Rehabilitation and Re-Entry Facility, 100 Rountree Lane, Watsonville, CA 95076

The average total daily population in 2023 for these facilities was 390 incarcerated persons with a rated capacity of 511.

Commissary is ordered by our electronic tablet system and scantron-type order forms are currently used at the Main Jail. These orders are scanned/uploaded by Keefe staff and sent electronically to Keefe’s warehouse to be filled. Keefe staff processes the orders and deducts the money from the Inmate Trust Fund accounts.

The Contractor will be expected to provide new kiosks and shall provide and maintain all related equipment, including supplying paper, ink, etc.

The following is a history of total gross Commissary sales for all four (4) Facilities for the last three (3) fiscal years:

FY 23/24 $174,534
FY 22/23 $ 209,435
FY 21/22 $ 189,394

Timeline

Release RFP:

April 1, 2025

Legal Ad Posting 1:

April 1, 2025

Legal Ad Posting 2:

April 8, 2025

Background Check etc:

April 14, 2025, 5:00pm

Agenda

Use DocuSign link to complete Corrections Access Forms.

Instructions:
1.        Fill out the DocuSign
2.        Business Designee: The person named as the business designee on the application will receive an email notification from DocuSign to review and approve the request for clearance. The County does not receive applications until the applicant and designee have both signed.

Pre-Proposal Conference (Mandatory):

April 23, 2025, 10:00am

Meet in lobby at 259 Water St., Santa Cruz CA 95060

Question Deadline:

April 30, 2025, 5:00pm

Dissemination of Answers:

May 7, 2025

Deadline for Submittals:

May 14, 2025, 5:00pm

Contract Negotiation:

May-June 2025

Tentative Award:

June 2025

Commodity Codes

• NAICS 561720Janitorial Services

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