Project Information

Bid Title

Utility Bill Printing and Mail Services

Issuing Agency

City of Olathe

Location

Kansas

Published Date

Sep 15, 2025

Closing Date

Oct 6, 2025

Government Level

State & Local

Status

Closed

Ref. #

RFP-25-0076

Original Source

Join to Access Full Details

Bid Inquiries

Join to Access Full Details

Bid Documents

Join to Access Full Details

Project Description

Project: Utility Bill Printing and Mail Services

Ref. #: RFP-25-0076

Type: RFP

Status:

Open

Open Date: Sep 15th 2025, 8:00 AM CDT

Questions Due Date: Sep 24th 2025, 5:00 PM CDT

Contact Information: Lindsay Jarrett, LMJarrett@OlatheKS.gov

Close Date: Oct 6th 2025, 5:00 PM CDT

Project Description: The purpose of this Request for Proposals (RFP) is to engage a qualified firm to manage the end-to-end process of printing, inserting, and mailing the City’s utility bills and related notices, including any supplemental billing inserts. In addition, the selected contractor will be responsible for the formatting and online presentation of utility bills. The successful firm must provide all services necessary for the printing, mailing preparation, physical mailing, and digital presentation of utility bills to City customers.
The City of Olathe Customer Services Division currently prints and mails approximately 27,000 utility bills every month, divided over four cycles each month:
Week one – 6,054
Week two – 7,810
Week three – 4,773
Week four – 7,820
There are also approximately 5,477 service interruption notices distributed monthly at the approximate rate of 1,264 per week. The City currently issues approximately 41% of its water bills electronically rather than a printed bill (e-billing).
The City anticipates a reduction in printing and mailing of paper bills over time as more customers use the e-billing system and discontinue paper billing, although it is difficult to forecast changes in customer preferences for delivery methods.

Commodity Codes

• NAICS 323111Commercial Printing (except Screen and Books)
• NAICS 323117Books Printing
• NAICS 541860Direct Mail Advertising
• NAICS 561499All Other Business Support Services

* Disclaimer: Government BidHub provides information on bids, RFPs (Requests for Proposals), and RFQs (Requests for Qualifications) solely for convenience and informational purposes. This site is not an official public notice board. For official details, responses, or inquiries, please contact the relevant government agency directly.