Project Information

Bid Title

Customer Billing, Payment, and Engagement Solution

Issuing Agency

Hillsborough County

Location

Florida

Published Date

Aug 2, 2026

Closing Date

Aug 21, 2026

Government Level

State & Local

Status

Closed

Ref. #

RFP-26-00262

Original Source

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Bid Documents

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Project Description

Project: Customer Billing, Payment, and Engagement Solution

Ref. #: RFP-26-00262

Type: RFP

Status:

Open

Open Date: Jul 13th 2026, 3:30 PM EDT

Intent to Bid Due Date: Aug 21st 2026, 2:00 PM EDT

Questions Due Date: Never

Close Date: Aug 21st 2026, 2:00 PM EDT

Project Description: The Hillsborough County Board of County Commissioners (County) is seeking competitive sealed proposals from experienced and qualified Contractors to provide labor, materials, equipment, and support for an electronic payment receipt system (Solution) to process customer payments through various channels for the Water Resources Department (WRD). The Contract resulting from this request for proposal document will be in effect for a five (5)-year period. The project's estimate is $26,314,792.80.

Commodity Codes

• NAICS 541219Other Accounting Services
• NAICS 541511Custom Computer Programming Services
• NAICS 541519Other Computer Related Services
• NAICS 541611Administrative Management and General Management Consulting Services

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