Project Information

Bid Title

Recreation Management Software

Issuing Agency

City of Milpitas

Location

California

Published Date

Jan 3, 2025

Closing Date

Feb 5, 2025

Government Level

State & Local

Status

Closed

Ref. #

25-1010

Original Source

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Bid Documents

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Project Description

Project ID: 25-1010

Title: Recreation Management Software

Addenda: 0

Release Date: 1/3/2025

Due Date: 2/5/2025

Post Information

Posted At:Fri, Jan 3, 2025 12:40 PMSealed Bid Process:Yes (Bids Sealed / Pricing Sealed)Private Bid:No

Overview

Summary

Through this Request for Proposals (“RFP”), the City seeks to implement an attractive, contemporary, robust, and user-friendly Recreation Management Software Solution ("Solution") to handle its multiple types of recreation-related transactions, activities, and reporting, including, but not limited to, class registrations, memberships, facility and park rentals, and point-of-sale transactions. Proposals must include all software, products, and services required to successfully implement, maintain, and support the Solution. Further information is provided in this RFP, including the scope of services, submittal requirements, proposal contents, the selection process, and other relevant information.

Background

The City of Milpitas is located in Silicon Valley. Our full-service Recreation and Community Services Department serves a very diverse population that ranges from technically savvy dotcom engineers who handle all interactions online, to non-computer users who conduct their transactions in person with a staff member. We also have a high percentage of non-native English speakers, so an intuitive software solution is very important. Last year, our software system processed nearly 9,000 transactions valued at almost $3 million.

The City’s current recreation management solution no longer supports the City’s current and anticipated future needs. Customer participation and diverseness are expected to continue to increase over the coming years, so through this RFP, the City seeks a software Solution to help us expand the program and better serve our community.

Timeline

Release Date:

January 3, 2025

Question Submission Deadline:

January 16, 2025, 12:00pm

Proposal Submission Deadline:

February 5, 2025, 12:00pm

Commodity Codes

• NAICS 511210Software Publishers
• NAICS 541511Custom Computer Programming Services
• NAICS 541512Computer Systems Design Services
• NAICS 541519Other Computer Related Services

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