Project Information

Bid Title

Merchant Card Processing Services - Parks and Interactive Voice Response (IVR) Services

Issuing Agency

City of Kingman

Location

Arizona

Published Date

Apr 30, 2026

Closing Date

May 28, 2026

Government Level

State & Local

Status

Closed

Ref. #

2026-RFP-005

Original Source

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Bid Documents

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Project Description

Project ID: 2026-RFP-005

Title: Merchant Card Processing Services - Parks and Interactive Voice Response (IVR) Services

Addenda: 0

Release Date: 4/30/2026

Due Date: 5/28/2026

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Merchant Card Processing Services - Parks and Interactive Voice Response (IVR) Services

Request for Proposal

Finance

94600 , 94610 , 94611 , 94625 , 94629 ... show all

Project ID: 2026-RFP-005

Release Date: Thursday, April 30, 2026

· Due Date: Thursday, May 28, 2026 3:00pm

Posted Thursday, April 30, 2026 8:00am

All dates & times in Mountain Time - Arizona

Draft Response No Bid27 days, 21 hours, 6 minutes

Post Information

Posted At:Thu, Apr 30, 2026 8:00 AM
Sealed Bid Process:Yes (Bids Sealed / Pricing Sealed)
Private Bid:No

Overview

Summary

NOTICE OF REQUEST FOR PROPOSALS

Merchant Card Processing Services - Parks and Interactive Voice Response (IVR) Services

2026-RFP-005

The City of Kingman, Arizona ("City) is soliciting proposals from qualified firms for merchant card and gateway processing services for the Utility Billing Selectron IVR phone payment system and Park & Recreation's Civic Plus POS system with a contract term of one (1) year with four (4) optional annual renewals. Pr oposals are due by 3:00 pm , Arizona time, on Thursday, May 28, 2026 . The City may reject any proposal not in compliance with all of the prescribed solicitation procedures and requirements contained herein. The City also reserves the right to reject any proposal when cancellation is in the best interest of the City.

Qualified firms must have the ability to provide merchant card processing services for the Utility Billing Selectron IVR phone payment system and Park & Recreation's Civic Plus POS system

The Request for Proposal (RFP) may be obtained by visiting the City of Kingman's website: https://procurement.opengov.com/portal/cityofkingman .

Proposers wishing to submit questions regarding this RFP must do so by 6:00 pm , Arizona time, on Thursday, May 14, 2026 . Questions must be submitted through the procurement portal.

Proposals must be submitted through the OpenGov procurement portal.

Proposals must be submitted by 3:00 pm on Thursday, May 28, 2026 . The City may reject any proposal not in compliance with all of the prescribed solicitation procedures and requirements contained herein. The City also reserves the right to reject any proposal when cancellation is in the best interest of the City.

Proposers wishing to submit responses should register for a free OpenGov account at: https://procurement.opengov.com/signup . To receive notification of future solicitations, please subscribe to the City of Kingman OpenGov solicitations by clicking here: https://procurement.opengov.com/portal/cityofkingman?status=all . For detailed instructions on how to register and subscribe, you can also visit the City of Kingman's website at: https://www.cityofkingman.gov/government/advanced-components/list-detail-pages/rfp-posts-list.

Mailed, faxed, hand-delivered, and e-mailed proposals will not be accepted. Mailed proposals will be disposed of, unopened, and will not be returned to the Proposer.

Thank you for your interest in working with the City of Kingman.

Tina Moline

Background

The City of Kingman is a municipal governmental entity providing a full range of utility services, including water, wastewater, and solid waste. The City of Kingman also provides police and fire protection services, planning and zoning, building and life safety, tourism, economic development, municipal court, public transit, airport, recreation, golf, parks, pools, street maintenance, and various administrative support services.

Kingman, Arizona is a top tourist destination with the largest industrial park in Northern Arizona. This makes us a location of choice for companies moving to the state. With 34 million people within a day’s drive time, Kingman’s strategic location makes it easy to connect with customers and suppliers. Kingman’s central location offers significant advantages for transportation, distribution and logistics companies seeking a central location between the California markets and the rest of the Southwest.

The City of Kingman operates under a Council-Manager form of government, led by an elected seven-member Council. The Council consists of the Mayor, Vice Mayor, and five Councilors. The Mayor and Council are elected by a city-wide election. The Council appoints the City Manager, who is the Chief Administrative Officer of the City. The Council meets on the 1st and 3rd Tuesdays of each month. The City Council holds the authority to award contracts for formal purchases of $100,000 or greater. Detailed information on the City and its finances can be found in the City's Annual Comprehensive Financial Report on the City's website at www.cityofkingman.gov.

Timeline

Issue RFP:

April 30, 2026

Questions from Proposers Due:

May 14, 2026, 6:00pm

Last Day to Publish Addenda:

May 19, 2026

Proposal Due Date:

May 28, 2026, 3:00pm

Evaluate Proposals:

June 8, 2026

Notice of Intent to Award:

June 11, 2026

Contract negotiations:

06/11/2026-06/18/2026

Council Contract Award:

July 7, 2026

Commodity Codes

• NAICS 541511Custom Computer Programming Services
• NAICS 541512Computer Systems Design Services
• NAICS 541519Other Computer Related Services

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