Project Information

Bid Title

Common Use Technology Equipment

Issuing Agency

City of Bangor

Location

Maine

Published Date

Dec 16, 2025

Closing Date

Jan 14, 2026

Government Level

State & Local

Status

Closed

Ref. #

P26-19

Original Source

Join to Access Full Details

Bid Inquiries

Join to Access Full Details

Bid Documents

Join to Access Full Details

Project Description

Bid Number:	P26-19
Bid Title:	Common Use Technology Equipment
Category:	Equipment Services & Purchase
Status:	Open

Description: The City of Bangor, Bangor International Airport (BGR) is requesting proposals for the installation of a Common Use Passenger Processing System (CUPPS) with Common Use Terminal Equipment (CUTE) for passenger processing at ticket counters and gate service areas. CUPPS shall assist in the terminal optimization by providing flexibility in the assignment and sharing of key terminal resources. Publication Date/Time: 12/16/2025 12:00 AM Publication Information: Public Closing Date/Time: 1/14/2026 2:00 PM Submittal Information: Email bids@bangormaine.gov; Mailing 73 Harlow St., Bangor, ME 04401 Bid Opening Information: Public Addendum Date/Time: 1/2/2025 Related Documents: P26-19 Common Use Terminal Equipment and Software-RFP

Attachment Preview

Request for Proposals (RFP)

BGR Common Use Technology Equipment

Proposal No. P26-19

Purchasing Department

73 Harlow Street

Bangor, ME 04401

207-992-4282

I. Introduction

The City of Bangor, Bangor International Airport (BGR) is requesting proposals for the

installation of a Common Use Passenger Processing System (CUPPS) with Common Use

Terminal Equipment (CUTE) for passenger processing at ticket counters and gate service

areas. CUPPS shall assist in the terminal optimization by providing flexibility in the

assignment and sharing of key terminal resources.

II. General Information

Available at the following web address: www.bangormaine.gov/proposals on the City’s

website. By submitting a response to this solicitation, the Proposer accepts the responsibility

for downloading, reading, and bidding by the terms and conditions set forth in the City’s

“General Information for Vendors.”

In your proposal, please specify whether you currently have, or are in the process of

developing, a domestic violence policy. If you do not have such a policy, let us know if you

would like to receive a copy of the City of Bangor's policy as a reference.

Table 1 contains the dates for this RFP and conflicting dates will differ to this table. City of

Bangor reserves the right to modify the deadline set forth in the table in its sole discretion.

Any such modifications will be stated in an addendum.

Table 1 RFP Event Schedule

Event

Questions Due

Question

response/Final

Addendum

Bids Due

Date

Dec 29, 2025

Jan 2, 2026

Jan 14, 2026

Time

4:30 PM

4:30 PM

2:00 PM

Comments

Bids@bangormaine.gov

www.bangormaine.gov/bids

Listed in Section III

P25-19

Page 1 of 12

Common Use Technology Equipment

Bid Opening

Bid hold

Jan 14, 2026

4:30 PM

90 Days

III. Submission

For consideration, submit the proposal Bid Form (page 9) and all materials requested in

Section XV: Additional Questions and Section XVI: Submission Format and Evaluation

Criteria electronically or in an envelope via submission methods listed below. The

envelope or subject line must be clearly marked as "Proposal No. P26-19: BGR

Common Use Technology Equipment."

Submissions must be received by 2:00 P.M. on Wednesday, Jan 14, 2026.

Submission of documents can be completed by:

A. Emailing to bids@bangormaine.gov; or

B. Hand Delivery to Customer Service, 73 Harlow Street, Bangor, ME; or

C. US Post Office addressed to 73 Harlow Street, Purchasing Department, Bangor, ME

04401 (items must be received by the deadline); or

D. All Other Delivery Services to City of Bangor: Purchasing Department, 73 Harlow

Street, Bangor, ME 04401 (proposal must be received by the deadlines).

All submissions should reference “Proposal No. P26-19: Common Use Technology

Equipment.” Proposals will be publicly opened at the time stated above in the Paul Bunyan

Room (first floor by the side elevator), 73 Harlow Street, Bangor, Maine.

A tabulation of all received proposals will be posted on the City's website as soon as possible

after the opening date. Visit www.bangormaine.gov/bids for results. The "Show

Closed/Awarded/Cancelled Bids" box must be checked to see the proposal information.

IV. Questions

Any questions must be directed in writing to bids@bangormaine.gov no later than 4:30 P.M.,

Monday, December 29, 2025.

The City will provide a response by 4:30 P.M. on Friday, Jan 2, 2026. This response will be

in the form of an addendum, accessible on the City's website. Notifications will be sent to

those who have signed up to receive notifications at www.bangormaine.gov/bids through

NotifyME. Notifications will be sent when new addenda are released.

V. Late Proposals

It is the responsibility of the Proposer(s) to see that their proposals have sufficient time to be

received by the Purchasing Department before the submittal deadline. Any proposal, portion

P25-19

Page 2 of 12

Common Use Technology Equipment

of a proposal, or requested proposal revision received at the City Purchasing Department

after the time and date specified will be returned to the Proposer unopened or, if by electronic

submission, deleted without being opened.

VI. Withdrawal of Proposals

No Proposer may withdraw their proposal for a period of ninety (90) days from the date of

opening. All proposals shall be subject to acceptance by the City during this period.

To withdraw a proposal prior to the opening, the Proposer shall request the withdrawal in

writing. All costs associated with the withdrawal (i.e., mailing fees) will be borne by the

Proposer.

VII. Rejection

The City reserves the right to reject any proposals, waive any informalities or defects in

proposals, or accept a higher-cost proposal if it is deemed to be in the best interest of the

City. The City also reserves the right to request clarification of any details from the successful

Proposer. The evaluation of proposals and determination of the award will be at the discretion

of the City and its judgment shall be final and without right of recourse by any Proposer.

VIII. Information for Proposers

A. Tax Exclusion: All Federal and State taxes must be excluded from the proposal price.

Upon request, a tax exemption certificate for the City of Bangor shall be furnished to

the successful Proposer.

B. Bid Form and Requirements: The Bid Form (page 9) and all materials requested in

Section XV: Additional Questions and Section XVI: Submission Format and

Evaluation Criteria must be completed and returned with the proposal to be

considered responsive.

C. Required Insurance: Proposers are required to maintain the following insurance

policies throughout the life of the project and name the City of Bangor as an additional

insured where applicable and may be required to provide proof:

1. Worker’s Compensation Insurance Statutory

2. Employer’s Liability Insurance

$500,000 each accident

$500,000 disease – policy unit

$500,000 disease – each employee

3. Commercial & General Liability

$1,000,000 combined single limit

$2,000,000 aggregate

P25-19

Page 3 of 12

Common Use Technology Equipment

IX. Work Scope

Bangor International Airport (BGR) is pursuing the installation of a Common Use Passenger

Processing System (CUPPS) with Common Use Terminal Equipment (CUTE) for passenger

processing at ticket counters and gate service areas. CUPPS shall assist in terminal

optimization by providing flexibility in the assignment and sharing of key terminal resources.

BGR is moving toward being 100% Common Use gates and ticket counters.

BGR began the installation in 2024, and this is phase II of the hardware deployment. This

award is for the software and hardware for a period of five (5) years during which time a full

deployment to nine (9) ticket counters and eight (8) gates is expected to take. The timing of

additional expansion beyond what is listed in section X. Equipment is subject to future

budgetary allocation. Also included in the project is airline branding with Gate Information

Displays (GIDs) and integrating the Flight Information Display System (FIDS) monitors at

gate locations for airline identification. The current FIDS system is managed through Alpine

Systems and does not connect with existing CUTE.

The qualified manufacturer/Value Added Reseller submitting a proposal shall be referred to

as the vendor. The Vendor shall furnish all materials and equipment necessary to complete

the job and provide detailed submittals of all materials and equipment to be used on the

project.

The system must provide the capability for airlines to connect directly with and access their

native, non-emulated host systems and applications; OR must be a fully compliant CUPPS

IATA RP1797 solution (latest version). The system shall ensure that the Airport will be able

to take advantage of the latest technologies and upgrade features offered at the time of this

award.

X. Equipment

BGR requests a quote for:

a) Gate workstations

14 new

o A gate workstation will include a proximate or dedicated printer for bag tags

and boarding passes

b) Ticket counter positions 0 new

o A gate workstation will include a proximate or dedicated printer for bag tags

and boarding passes

c) GIDS screen controllers 2 new

d) Fids screen controllers 0 new

e) Software license for all new and existing locations

Cabling and flatwork have been provided by the airport. Adjustments to this is outside the

scope of this RFP and will be discussed with vendor after selection.

P25-19

Page 4 of 12

Common Use Technology Equipment

XI. Special Attention

The system will need to be operated by the following airlines upon installation:

 Allegiant

 American Airlines

 Breeze

 Delta

 United

Solutions should have the flexibility to accommodate other airlines that may serve BGR in

the future.

Special effort shall be made to minimize the interruption of airline operations and any

disruptions of passenger service.

XII. General System Requirements

CUPPS shall allow multiple airlines to share ticket counter positions and gate podiums by

providing secure applications access to each airline's respective native host system for a

shared use environment; or shall be CUPPS compliant with the latest version of IATA RP

1797 technical specifications.

CUPPS system shall:

1. Meet the technical requirements specified in this RFP.

2. Provide a reliable and secure environment for Airport and Airline operations.

3. At minimum, the CUPPS will be installed with the enhancements, functionality, and

software releases that are the most current and meet industry requirements at the

time of implementation.

XIII. Additional Requirements

1. Vendor must be able to provide 24/7 phone support to the end user. If offered, provide

options for onsite support.

2. The vendor shall perform the detailed configuration, engineering, installing, testing,

and training for the total CUPS including the interconnectivity of system components

and modules.

3. The installation, commissioning, and maintenance of CUPPS will be defined in an

agreement to be completed with the vendor selected under this RFP.

4. Each gate counter will have two positions with a Gate Information Display System

monitor behind the counter.

P25-19

Page 5 of 12

Common Use Technology Equipment

Commodity Codes

• NAICS 541519Other Computer Related Services

* Disclaimer: Government BidHub provides information on bids, RFPs (Requests for Proposals), and RFQs (Requests for Qualifications) solely for convenience and informational purposes. This site is not an official public notice board. For official details, responses, or inquiries, please contact the relevant government agency directly.