Granicus - Customer Relationship Management Platform

Project Information

Bid Title
Granicus - Customer Relationship Management Platform
Issuing Agency
Lee County
Location
Florida
Published Date
May 27, 2026
Closing Date
Jun 18, 2026
Government Level
State & Local
Status
Closed
Ref. #
SS260262KCW
Original Source
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Project Description

Bid Information

Type Single Source
Status Issued
Number SS260262KCW (Granicus - Customer Relationship Management Platform)
Issue Date & Time 5/27/2026 05:20:50 PM (ET)
Close Date & Time 6/18/2026 05:00:00 PM (ET)
Notes
*** THIS IS NOT A BID ***
The description of services intended for purchase from a single source is posted in accordance with section 3.9, Procurement Ordinance 25-11, and will be posted for a minimum of 15 business days.
Commodity or Service Required:

Purchase of Simpleview Customer Relationship Management (CRM) Platform
Description:

Lee County Visitor & Convention Bureau (VCB) seeks to execute a single-source procurement for the Simpleview Customer Relationship Management (CRM) software platform that provides the Lee County Visitor & Convention Bureau with a centralized, web-based system to manage data, projects, communications, workflows, reporting, public relations, and industry partner relations. The integrated CRM ecosystem supports meeting sales, business analysis, marketing initiatives, and reporting functions. The annual agreement includes software support, maintenance, technical assistance, and training services.
Intended Single Source:

Granicus, LLC
Justification for Single Source Acquisition:
Granicus is the sole owner of the proprietary Simpleview software platform. Lee County VCB has a significant financial investment in implementation, support, customization, upgrades, maintenance, and training associated with the Simpleview CRM platform, including approximately $51,363 in custom software configurations specific to VCB operational needs. Additionally, more than 1,350 staff members, contractors, vendors, and tourism industry partners have been trained on the system. Simpleview CRM is fully integrated with key VCB applications. Since implementation of the Simpleview CRM system, VCB’s lead management, tourism partner information, sales activities, reporting, and operational workflows have been standardized, optimized, and streamlined. For these reasons the VCB does not anticipate switching to a different platform and requests the specific services of Simpleview CRM Platform.
Recommended Procurement Approach:

For the reason(s) stated above, Lee County Procurement Management intends to utilize the Single Source Procurement method to purchase from Granicus, LLC to supply the above.
Respond to:

If your firm feels they have the ability to supply the above, please contact Kevin Walker, Lee County Procurement Management at KWalker2@leegov.com for review.
Contact Information
Name Kevin Walker
Address Procurement Management Department
2115 Second Street, 1st Floor
Fort Myers, FL 33901
Phone (239) 533-8807
Fax
Email kwalker2@leegov.com
Bid Documents
Document name Format
Bid Invitation
Acrobat / PDF BINVAVL 9416661
Commodity Codes
  • NAICS 511210Software Publishers
  • NAICS 541511Custom Computer Programming Services
  • NAICS 541512Computer Systems Design Services
  • NAICS 541611Administrative Management and General Management Consulting Services
  • NAICS 541613Marketing Consulting Services
  • NAICS 541618Other Management Consulting Services
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