Case Management Software for the Office of Student Protections

Project Information

Bid Title
Case Management Software for the Office of Student Protections
Issuing Agency
Chicago Public Schools
Location
Illinois
Published Date
Apr 16, 2026
Closing Date
Apr 20, 2026
Government Level
State & Local
Status
Closed
Ref. #
26-1256
Original Source
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Project Description
Project: Case Management Software for the Office of Student Protections
Ref. #: 26-1256
Department: Procurement
Type: Other
Status:
Open
Open Date: Mar 16th 2026, 8:00 AM CDT
Questions Due Date: Mar 27th 2026, 5:00 PM CDT
Contact Information: Brad Miller, bmiller42@cps.edu
Close Date: Apr 20th 2026, 2:00 PM CDT

Project Description: "The Office of Student Protections, Title IX, and Equal Opportunity Compliance requires a comprehensive case management system to ensure regulatory compliance, operational efficiency, and effective institutional risk management.
Business Need: The District is legally obligated to maintain accurate, secure, and auditable records of all complaints related to sexual harassment and sex discrimination under Title IX and federal equal opportunity regulations. Currently, the lack of a dedicated case management system creates significant operational and compliance risks.
Proposed Solution: Implementation of a specialized case management system designed to serve as the official record-keeping platform for all Title IX and equal opportunity compliance activities.
Key Capabilities Required:
The system will provide centralized documentation and preservation of:
• All complaints of sexual harassment and sex discrimination
• Investigation records and institutional responses
• Written documentation sent to and received from complainants, respondents, and witnesses
• Interview notes and witness statements
• Related correspondence and communications
• Audit trails and compliance reporting
Expected Benefits:
• Regulatory Compliance: Ensures adherence to Title IX and federal equal opportunity requirements
• Risk Mitigation: Reduces institutional liability through proper documentation and case tracking
• Operational Efficiency: Streamlines case management workflows and reduces administrative burden
• Data Security: Provides secure storage of sensitive and confidential information
• Reporting Capabilities: Enables accurate reporting for internal and external stakeholders
• Accountability: Maintains comprehensive audit trails for all case activities
Conclusion: The implementation of a dedicated case management system is essential to fulfill the District's legal obligations, protect student rights, and maintain institutional integrity in handling Title IX and equal opportunity matters."


Commodity Codes
  • NAICS 511210Software Publishers
  • NAICS 541511Custom Computer Programming Services
  • NAICS 541519Other Computer Related Services
  • NAICS 541611Administrative Management and General Management Consulting Services
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