Project Information

Bid Title

Incarcerated Persons Communications Services (IPCS)

Issuing Agency

County of San Mateo

Location

California

Published Date

Mar 18, 2026

Closing Date

Apr 24, 2026

Government Level

State & Local

Status

Closed

Original Source

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Bid Documents

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Project Description

Project ID:

Title: Incarcerated Persons Communications Services (IPCS)

Addenda: 3

Release Date: 3/5/2026

Due Date: 4/24/2026

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Incarcerated Persons Communications Services (IPCS)

Last updated by Addendum #3 on Mar 19, 2026 2:40 AM See what changed

Request for Proposals

Sheriff's Office

Project ID: 2026-RFP-00326

Release Date: Thursday, March 5, 2026

· Due Date: Friday, April 24, 2026 5:00pm

Posted Thursday, March 5, 2026 5:08pm

All dates & times in Pacific Time

Draft Response Events RSVP No Bid36 days, 22 hours, 43 minutes

Post Information

Posted At:Thu, Mar 5, 2026 5:08 PM
Sealed Bid Process:Yes (Bids Sealed / Pricing Sealed)
Private Bid:No

Overview

Summary

The San Mateo County Sheriff's Office Corrections Division operates two jail facilities, the Maguire Correctional Facility and the Maple Street Correctional Center (MSCC). The Corrections Division also operates the Alternative Sentencing Bureau, which includes the Sheriff’s Work Program, Electronic Monitoring and Work Furlough Programs. Through these three operations, the Corrections Division staff serves the Court, other law enforcement agencies, incarcerated persons, incarcerated person’s families, and crime victims by working collaboratively within the judicial system and the community. Our mission is to protect public safety, reduce incarcerated person recidivism, and improve the quality of life of those we serve by operating safe and secure correctional facilities.

The Facility’s staff ensures incarcerated persons:

• appear in court and complete jail sentences
• are incarcerated in a manner that provides for their medical, nutritional, hygienic, legal, and spiritual needs
• receive services designed to provide opportunities to improve their lives, both during and after incarceration, in order to reduce recidivism.

The Sheriff's Office is looking for qualified vendors who can provide a complete Incarcerated Persons Communication System (IPCS) to include:

• incarcerated persons telephone services in the admissions area and in housing areas.
• incarcerated persons video communication services (e.g., tablets on the incarcerated person's end), including visitation services, on-site visitation, and privacy booths for attorney, court, and public use, bail proceedings and remote court proceedings,
• incarcerated persons tablets, including educational, vocational, and entertainment content and services; law library content and services; and mail services,

Timeline

RFP Released:

March 5, 2026

Pre-Proposal Meeting (Non-Mandatory):

March 18, 2026, 10:00am

https://teams.microsoft.com/meet/28938257171134?p=VKcF1k7PsQ6iNOmyEL

Deadline for Questions, Comments and Contract Exceptions:

March 24, 2026, 5:00pm

Site Visit:

The site visit will be held on Tuesday, March 24th at 2 p.m. Please meet at the Maple Street Correctional Center located at 1300 Maple Street, Redwood City. The site visit will last approximately 2 hours.

Proposal Due Date and Time:

April 24, 2026, 5:00pm

Interviews (tentative):

April 30, 2026

Anticipated Contract Award Date:

May 29, 2026

Jail Clearance - REQUIRED:

Please complete the jail clearance at this link: https://www.smcsheriff.com/jail-clearance-request-application. Reference IPCS Jail Tour.

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