Project Information

Bid Title

ACB Inmate Call Monitoring Software W91QF4-26-Q-A021

Issuing Agency

DEPT OF DEFENSE

Location

Kansas

Published Date

Aug 6, 2026

Closing Date

Aug 20, 2026

Government Level

Federal

Status

Closed

Ref. #

W91QF4-26-Q-A021

Original Source

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Bid Documents

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Project Description

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ACB Inmate Call Monitoring Software W91QF4-26-Q-A021

Active

Contract Opportunity

Notice ID

W91QF4-26-Q-A021

Related Notice

Department/Ind. Agency

DEPT OF DEFENSE

Sub-tier

DEPT OF THE ARMY

Major Command

AMC

Sub Command

ACC

Sub Command 2

MISSION INSTALLATION CONTRACTING COMMAND

Sub Command 3

FDO EUSTIS

Office

W6QM MICC-FT LEAVENWORTH

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General Information View Changes

• Contract Opportunity Type: Combined Synopsis/Solicitation (Updated)
• Updated Published Date: Aug 06, 2026 05:57 pm CDT
• Original Published Date: Jul 31, 2026 04:57 pm CDT
• Updated Date Offers Due: Aug 20, 2026 02:00 pm CDT
• Original Date Offers Due: Aug 13, 2026 02:00 pm CDT
• Inactive Policy: 15 days after date offers due
• Updated Inactive Date: Sep 04, 2026
• Original Inactive Date: Aug 28, 2026
• Initiative:
  • None

Classification

• Original Set Aside:
• Product Service Code: 7B21 - IT AND TELECOM - COMPUTE: MAINFRAME (HARDWARE AND PERPETUAL LICENSE SOFTWARE)
• NAICS Code:
  • 513210 - Software Publishers
• Place of Performance:
  Fort Leavenworth , KS 66027
  USA

Description View Changes

Description of Requirement: This is a non-personal services contract to provide Artificial Intelligence Platform Based Inmate Call Monitoring System Software and technical support.

Background: The Military Correctional Complex (MCC), encompassing the USDB, MWJRCF, and the NWJRCF, consists of both military and civilian staff members and more than 650 inmates. The USDB is the only maximum-security facility within the Department of Defense. All non-privileged inmate communications are monitored to prevent criminal and unauthorized activity. Having the ability to utilize A.I. software and systems to assist in monitoring communications will increase staff and inmate safety as well as provide the ability to detect, deter, and investigate criminal and unauthorized activities.

Objectives: The purpose of the contract is to receive A.I. software and systems to assist in monitoring communications thereby increasing staff and inmate safety as well as providing the ability to detect, deter, and investigate criminal and unauthorized activities.

Scope: The product shall provide an A.I. software that is AWS Cloud GOV certified and interfaces with the Military Corrections Command existing ViaPath Phone system that provides real time security monitoring of inmate communications to identify suspicious language and disrupt illegal activity. Multi-language translation available that must include Spanish to English instant translation. Keyword searches through call transcripts to identify security risks through the product and manual searches as needed.

Salient Characteristics:

Item 1: The product shall provide Artificial Intelligence Platform Based Inmate Call Monitoring System Software to the USDB, MWJRCF, and NWJRCF in accordance with the salient characteristics listed below. The contractor shall provide applicable training to staff by way of Microsoft Teams.

Salient Characteristics:

• Website accessible A.I., both semantic and agentic A.I., platform-based inmate call and messaging monitoring system software.


• The software tool creates digital transcripts of all non-privileged inmate phone calls in near real time that scans the transcripts for searchable keywords.


• Continuous inmate call monitoring feature that sends alerts to correctional facility staff when a keyword is found in a transcript.


• The A.I. platform-based inmate call monitoring system software tool uses the transcripts to determine when new words are being used to replace old words for criminal activities, I.E. “murder” and drug names.


• Web-based user-friendly dashboard.


• Ability to search words in multiple combinations.


• 24/7 continuous monitoring.


• Extensive audit functions and link analysis availability.


• Analysis of 100% of the volume in near real-time, high-accuracy rate of transcription, immediate translation from Spanish to English.


• Customer support by POST certified experts as required


• Procut provides actionable intelligence to enhance staff and inmate safety and facility security.


• The product shall be capable of providing daily law enforcement assistance (LEA) reports on incidents, issues, and criminal trends, train new and existing users on features, enhancements, and best practices, serve as the primary liaison with the Military Corrections Command and provide a user level outlet to identify technical issues to be addressed.


• The product will monitor inmate communications in alignment with MCC defined priorities, generate LEA reports with evidentiary or operational value, provide targeted monitoring during emergency situations, collaborate with MCC investigators, and be available during the standard work week to provide investigative support.


• The contractor shall provide deployment of a cloud-native platform integrated with existing communication systems. Ongoing support services, including monitoring assistance, daily/weekly reporting, and 24/7 escalation availability. Continuous platform improvements delivered as part of the subscription without additional licensing fees. Personnel (Account Manager and System Specialist) to support Agency priorities.

CLIN #0001 - 1 EACH = Price for coverage of 12 Months - Payable in Monthly Increments to cover maximum 650 Inmates

Attachments/Links

Contact Information View Changes

Contracting Office Address

• 731 MCCLELLAN AVENUE
• FORT LEAVENWORTH , KS 66027-0000
• USA

Primary Point of Contact

• Robert M. Parvin
• robert.m.parvin.civ@army.mil
• Phone Number 5209443389

Secondary Point of Contact

• Roberto Yroz
• roberto.c.yroz.civ@army.mil
• Phone Number 5209441087

History

• Aug 06, 2026 05:57 pm CDTCombined Synopsis/Solicitation (Updated)
• Jul 31, 2026 04:57 pm CDT Combined Synopsis/Solicitation (Original)

Related bids

Jul 31, 2026	[Combined Synopsis/Solicitation (Original)] ACB Inmate Call Monitoring Software W91QF4-26-Q-A021
Aug 12, 2026	[Combined Synopsis/Solicitation (Updated)] ACB Inmate Call Monitoring Software W91QF4-26-Q-A021
Aug 17, 2026	[Combined Synopsis/Solicitation (Updated)] Amend 05 ACB Inmate Call Monitoring W91QF4-26-Q-A021
Aug 20, 2026	[Combined Synopsis/Solicitation (Updated)] Amend 06 ACB Inmate Call Monitoring W91QF4-26-Q-A021

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