Project Information

Bid Title

CORRECTION: POST ACUTE CARE DEBT COLLECTION SERVICES

Issuing Agency

The City of New York

Location

New York

Published Date

Sep 1, 2026

Closing Date

Sep 30, 2026

Government Level

State & Local

Status

Closed

Original Source

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Bid Inquiries

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Bid Documents

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Project Description

Title: Correction: Post Acute Care Debt Collection Services

Procurement

Section

NYC Health + Hospitals (NYC H+H)

Agency Name

Central Office of Procurement

Agency Division

50 Water Street, 5th Floor, New York, NY 10004

Request Address

Raffaella Glasser
phone: (646) 815-3747
email: RFP_contacts@nychhc.org

Contact Information

Current

Status

Services (other than human services)

Category

Request for Proposals

Selection Method

9/1/2026

Publication Date

Solicitation

Notice Type

PIN#2879 Due: 9/30/2026 5:00 PM

PIN - Due Date

Attachments 9

• RFP 2879 - Post Acute Care Debt Collection Services
• NYC Health + Hospitals Data Security Rider
• NYC Health + Hospitals Cloud Rider
• NYC Health + Hospitals Artificial Intelligence Rider
• NYC Health + Hospitals Master Agreement
• NYC Health + Hospitals BAA
• MWBE Waiver Request Form
• MWBE Utilization Plan Form
• NYC Health + Hospitals Vendor Security Requirements

Description

This Request for Proposal ("RFP") is issued in order to obtain debt collection services for facilities of NYC Health + Hospitals Post-Acute Care (PAC) for delinquent accounts with balances owned by the Patient. The accounts with balances owed by the patient or responsible parties are accounts with balances remaining unpaid at least 180 days after the first self-pay statement date.

The vendor will be responsible for the successful collection of funds owed for:

• Private Pay accounts
• Patient copays
• Patient deductibles
• Net Available Monthly Income (“NAMI”)

Any of these payments are to be collected from either the Resident, their power of Attorney or Court Appointed Guardian. NYC Health + Hospitals Post-Acute Care is seeking contingency based reimbursement for this RFP.

Commodity Codes

• NAICS 561440Collection Agencies

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