25-003QP-Accela Business Systems Analysis

Project Information

Bid Title
25-003QP-Accela Business Systems Analysis
Issuing Agency
City of Seattle
Location
Washington
Published Date
Jul 7, 2025
Closing Date
Aug 4, 2025
Government Level
State & Local
Status
Closed
Ref. #
25-003QP
Original Source
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Project Description


Project ID: 25-003QP

Title: 25-003QP-Accela Business Systems Analysis

Addenda: 0

Release Date: 7/7/2025

Due Date: 8/4/2025

Post Information
Posted At:Mon, Jul 7, 2025 8:08 AMSealed Bid Process:Yes (Bids Sealed / Pricing Sealed)Private Bid:No
Overview
Summary

The City of Seattle, through its Department of Transportation, SDOT, requests Statements of Qualifications to provide Business Systems Analysis and Business Analysis services for Accela Automation and related systems.

Accela is a government software and services platform that provides cloud-based solutions for government operations to boost efficiency and improve citizen engagement. Accela is used Citywide, including at SDOT, Seattle Public Utilities, Seattle Department of Construction & Inspections, Financial Administrative Services, etc. The City uses Accela as a work management tool for permits where the public submits permit requests via the platform, and the platform manages the workflow including automatic and staff review processes, approvals and denials and revenue collection.

Interested consultants are expected to propose one (1) or more dedicated staff resources. Proposed staff must have expert knowledge of Accela, including but not limited to: record type configuration options, a conceptual understanding of scripting for Accela, Event Manager and Script Engine (EMSE) scripting, Accela Citizen Access (ACA), Accela Mobile, SQL Server Reporting Services (SSRS) reports, and Construct Application Programming Interface (API). Successful staff resources will have at least fundamental knowledge of commonly integrated systems like ESRI ArcGIS, state licensing systems, and Blue Beam. Staff resources must possess a fundamental understanding of Right of Way Permitting processes.

SDOT uses three (3) Accela modules, including two (2) custom modules for the Street Use and Traffic divisions, respectively, and the out of box Enforcement module.

Commodity Codes
  • NAICS 541511Custom Computer Programming Services
  • NAICS 541512Computer Systems Design Services
  • NAICS 541519Other Computer Related Services
  • NAICS 541611Administrative Management and General Management Consulting Services
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