Project Information

Bid Title

RFP 2025-26-002 PW Operational Efficiency Benchmark Audit

Issuing Agency

City of Hesperia

Location

California

Published Date

Dec 14, 2025

Closing Date

Jan 14, 2026

Government Level

State & Local

Status

Closed

Ref. #

RFP 2025-26-002

Original Source

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Bid Documents

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Project Description

Bid Number:	RFP 2025-26-002
Bid Title:	RFP 2025-26-002 PW Operational Efficiency Benchmark Audit
Category:	Purchasing Solicitations
Status:	Open
Bid Recipient:	Purchasing - Jonathan Settle

Description: The City of Hesperia’s Development Services Department (City) is seeking qualified professional firms (Consultant) to conduct a comprehensive operational and organizational assessment of the Public Works Department. Proposals shall conform to the provisions set forth herein. The City contact (Contact) for this Request for Proposal (RFP) is the sole point of contact for this procurement. All communication shall be in writing and submitted to the Contact as designated below. Consultants are not permitted to communicate with other City staff or officials about this RFP, except during pre-proposal meetings and/or interviews, unless otherwise directed by the Contact. Direct written questions and/or correspondence related to this RFP to: Jonathan Settle E-mail: For security reasons, you must enable JavaScript to view this E-mail address. Consultants interested in participating in this RFP should immediately provide the Contact with a telephone number, and an e-mail address for dissemination of addenda and/or supplemental information, as applicable. Failure to provide said contact information may result in late notifications and/or incomplete proposals. (See Section V for proposal submittal address). Any questions regarding the RFP must be submitted to the Contact referenced above no later than January 6, 2026 at 5:00 PM. Reference the RFP Number and Title when making inquiries. The deadline for submitting a proposal 10:00 AM on January 14, 2026. Any proposals received after this time will be returned unopened. Publication Date/Time: 12/14/2025 6:00 AM Publication Information: PUBLIC PURCHASE Closing Date/Time: 1/14/2026 10:00 AM Submittal Information: PUBLIC PURCHASE Related Documents: RFP 2025-26-002 PW Operational Efficiency Benchmark Audit

Attachment Preview

City of Hesperia

RFP 2025-26-002 PW Operational

Efficiency Benchmark Audit

Release Date: December 14, 2025

Development Services Department

City of Hesperia

RFP 2025-26-002 PW Operational

Efficiency Benchmark Audit

TABLE OF CONTENTS

I.

INTRODUCTION ............................................................................................................... 1

A. City Contact ........................................................................................................... 1

B. Deadline for Submitting Questions ........................................................................ 1

C. RFP Schedule ....................................................................................................... 1

1) RFP Deadlines........................................................................................... 1

2) RFP Tentative Scheduling ......................................................................... 1

D. Minimum Qualifications and Experience ............................................................... 1

II. BACKGROUND ................................................................................................................ 2

III. SCOPE OF WORK ........................................................................................................... 2

IV. PROPOSAL FORMAT ...................................................................................................... 2

A. Technical Proposal ................................................................................................ 2

B. Fee Proposal ......................................................................................................... 4

V. PROPOSAL SUBMISSION ............................................................................................... 4

VI. SELECTION PROCESS ................................................................................................... 4

A. Evaluation..............................................................................................................5

B. Selection Criteria ................................................................................................... 5

ATTACHMENT A: SCOPE OF WORK ......................................................................................... 7

ATTACHMENT B: SAMPLE PROFESSIONAL SERVICES AGREEMENT..................................8

ATTACHMENT C: TERMS AND CONDITIONS ......................................................................... 15

Page i of i

City of Hesperia

RFP 2025-26-002 PW Operational

Efficiency Benchmark Audit

I. INTRODUCTION

The City of Hesperia’s Development Services Department (City) is seeking qualified

professional firms (Consultant) to conduct a comprehensive operational and organizational

assessment of the Public Works Department. Proposals shall conform to the provisions

set forth herein.

A. City Contact

The City contact (Contact) for this Request for Proposal (RFP) is the sole point of

contact for this procurement. All communication shall be in writing and submitted to

the Contact as designated below. Consultants are not permitted to communicate

with other City staff or officials about this RFP, except during pre-proposal meetings

and/or interviews, unless otherwise directed by the Contact. Direct written questions

and/or correspondence related to this RFP to:

Jonathan Settle

E-mail: purchasing@hesperiaca.gov

Consultants interested in participating in this RFP should immediately provide the

Contact with a telephone number, and an e-mail address for dissemination of

addenda and/or supplemental information, as applicable. Failure to provide said

contact information may result in late notifications and/or incomplete proposals. (See

Section V for proposal submittal address).

B. Deadline for Submitting Questions

Any questions regarding the RFP must be submitted to the Contact referenced

above no later than January 6, 2026 at 5:00 PM. Reference the RFP Number and

Title when making inquiries.

C. RFP Schedule

1) RFP Deadlines

Request for Proposals Released............................................. December 14, 2025

Deadline for Submitting Questions. ............................. January 6, 2026 at 5:00 PM

Response to Questions ................................................................. January 7, 2026

Deadline for Submitting Proposals.................... January 14, 2026 at 10:00 AM

Evaluation of Proposals Completed ............................................ January 21, 2026

2) RFP Tentative Scheduling

Interviews with the Top Ranked Firm…………………………. February 3, 2026

Professional Service Agreement (PSA) Executed......................February 25, 2026

D. Minimum Qualifications and Experience

The City seeks professionals with demonstrated expertise in performing the services

described herein. The successful Consultant shall have proven experience in

providing the subject professional services and shall, at minimum, have five (5)

years’ experience.

Page 1 of 16

City of Hesperia

RFP 2025-26-002 PW Operational

Efficiency Benchmark Audit

II. BACKGROUND

The City of Hesperia is located in the High Desert area of San Bernardino County along

Interstate 15 (I-15), approximately 40 miles northeast of Ontario International Airport.

Incorporated in 1988, the City encompasses approximately 75 square miles and has a

population of roughly 101,836 residents.

The City requests written responses to a Request for Proposal (RFP) for selection of a

consultant to conduct a comprehensive operational and organizational assessment of the

Public Works Department. The purpose of this assessment is to evaluate the effectiveness

of the current service delivery model, identify opportunities for improvement, and

determine the organizational and operational changes necessary to achieve the City’s

desired future state. The consultant shall provide clear, actionable recommendations

designed to enhance departmental performance, increase efficiency, and ensure the

Public Works Department continues to meet the evolving needs of the community and its

infrastructure.

The Public Works Department is tasked with managing and maintaining essential

infrastructure across the city’s expansive territory. The City faces both the opportunity and

obligation to enhance operational efficiency, modernize service delivery, and strengthen

infrastructure stewardship to support ongoing development, fiscal health, and community

well-being..

III. SCOPE OF WORK

Refer to Attachment A for Scope of Work.

IV. PROPOSAL FORMAT

The proposal shall consist of two parts: a Technical Proposal and a Fee Proposal.

Proposals must be typed or printed legibly in ink. Erasures and whiteouts are not

permitted. Mistakes may be crossed out with corrections typed or written adjacent thereto

and initialed in ink by the individual(s) signing the proposal.

Proposals are to be prepared in such a way as to provide a straightforward, concise

description of capabilities to satisfy the requirements of this RFP. Emphasis should be

concentrated on conformance to the RFP instructions, responsiveness to the RFP

requirements, and on completeness and clarity of content.

Each section of the Technical Proposal shall be tabbed according to the numbering

system shown below.

Technical Proposal

A. Technical Proposal

TAB - 1 Cover Letter

The Cover Letter shall be on company letterhead, signed by a duly authorized

officer, employee, or agent of the Consultant. The Cover Letter shall include the

following information:

Page 2 of 16

City of Hesperia

RFP 2025-26-002 PW Operational

Efficiency Benchmark Audit

a. A statement that the Proposal is submitted as a response to RFP 2025-26-

002 PW Operational Efficiency Benchmark Audit.

b. An introduction of the Consultant including: legal name; address and

telephone number of office headquarters, along with the local office; type of

business entity [sole proprietor, partnership, or corporation (including state of

incorporation)]; and date founded.

c. A brief discussion of general background and qualifications and a description

of any special knowledge or capabilities material to the services requested in

the RFP. Be sure to include whether the Consultant has done work for the

public sector in the last five (5) years.

d. A statement addressing any proprietary information that might be contained

in the Proposal, in accordance with Section VII, Paragraph 10.

e. Indicate which individual(s) by name, title, address, and telephone number

are authorized to negotiate and execute an Agreement with the City on behalf

of the Consultant.

f. A statement that Consultant has read and understands the RFP in its entirety,

including, without limitation, the scope and nature of the work, all appendices,

attachments, exhibits, schedules, and addendum, as applicable. Should the

Consultant have any objections to the RFP, they must be clearly stated in the

Cover Letter, specifically referencing the particular section number,

paragraph, and page number of the objection. However, making an objection

does not relieve the Consultant from complying with the requirements of the

RFP.

TAB - 2 Understanding

Understanding of the Scope of Work; demonstrated knowledge of the work;

identification and knowledge of Federal, State, City, and other agency

requirements, as applicable to the required service.

TAB - 3 Approach to the Scope of Work

Provide a compendium of the issues from the Consultant’s perspective.

Describe the proposed approach and methodology to performing the work.

Information should demonstrate the Consultant’s:

a. Knowledge of the technical and functional needs;

b. Describe each service you provide and how you go about obtaining that

information;

c. Online capability;

d. Issues pertinent to this RFP that are not addressed in Section III, Scope

of Work.

TAB - 4 Experience

The technical expertise and professional competence in areas directly related to

the RFP; number of years’ experience in performing similar work; demonstrated

Page 3 of 16

Commodity Codes

• NAICS 541690Other Scientific and Technical Consulting Services

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