Project Information

Bid Title

BACKGROUND SEARCH SERVICES

Issuing Agency

City of Springfield

Location

Missouri

Published Date

Mar 3, 2026

Closing Date

Mar 13, 2026

Government Level

State & Local

Status

Closed

Ref. #

041-2026RFP

Original Source

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Bid Documents

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Project Description

Bid Number:	041-2026RFP
Bid Title:	BACKGROUND SEARCH SERVICES
Category:	All Notifications – Division of Purchases
Status:	Open

Description: ADDENDUM NO. 1 ISSUED. THE DUE DATE REMAINS FRIDAY, MARCH 13, 2026, AT 3:00 P.M. __________________________________________________________________________________________________________ LEGAL NOTICE: REQUEST FOR PROPOSAL #041-2026 The City of Springfield will electronically accept submitted proposals through its’ e-bidding service provider, Euna OpenBids (formerly DemandStar), from qualified persons or firms interested in providing the following:  Background Search Services VENDOR NOTE 1: To register with Euna OpenBids (formerly DemandStar) go to: https://www.demandstar.com/registration VENDOR NOTE 2: For information on how to navigate Euna OpenBids (formerly DemandStar) go to: https://network.demandstar.com/agency-support-2/ VENDOR NOTE 3: If you have issues registering or uploading a proposal, please contact Euna OpenBids (formerly DemandStar) toll-free at (866) 273-1863. Euna OpenBids (formerly DemandStar) office hours are 8:00 A.M. to 7:00 P.M. Central Time, Monday through Friday. You can also contact the Division of Purchases at (417) 864-1620 or the Buyer stated on the Title-Signature Page of this solicitation document between the hours of 8:00 A.M. to 5:00 P.M. Central Time, Monday through Friday. It is strongly recommended that Offerors register with Euna OpenBids (formerly DemandStar) as soon as possible to ensure your ability to provide a response to this solicitation by the due date and time. Proposals must be received electronically in the City’s e-bidding service provider Euna OpenBids (formerly DemandStar) by 3:00 P.M. (CT) on FRIDAY, MARCH 13, 2026.  Proposals will be read aloud publicly at the specified opening date and time via teleconference. To participate, dial (605) 313-5650, then enter access code 651222. Proposal documents and any addendums are available via the following methods: By accessing the City’s e-bidding service, Euna OpenBids (formerly DemandStar): https://www.demandstar.com/supplier/bids/agency_inc/bid_list.asp?f=search&mi=548029 By accessing the Division of Purchases’ webpage: https://www.springfieldmo.gov/bids.aspx For any contract for services greater than $5,000, the successful Offeror shall comply with § 285.530, RSMo., as amended, and (1) provide by sworn affidavit affirmation that it does not knowingly employ any person who is an unauthorized alien and (2) provide documentation affirming its enrollment and participation in a federal work authorization program with respect to the employees working in connection with this contract. The required documentation affirming enrollment must be from the federal work authorization program provider. A letter from the Service Provider reciting compliance is not sufficient. A signed and notarized Work Authorization Affidavit and the Electronic Signature Page from the E-Verify program shall be provided prior to the issuance of a contract. The City is committed to providing opportunities to DBE, MBE, and WBE prime, general, and subcontractors and encourages such business enterprises to submit responses. Publication Date/Time: 2/12/2026 3:30 PM Publication Information: https://www.demandstar.com/supplier/bids/agency_inc/bid_list.asp?f=search&mi=548029 Closing Date/Time: 3/13/2026 3:00 PM Addendum Date/Time: 02/27/2026 Contact Person: Denise Neuleib dneuleib@springfieldmo.gov Download Available: Yes Plan & Spec Available: https://www.demandstar.com/supplier/bids/agency_inc/bid_list.asp?f=search&mi=548029 Related Documents: BID 041-2026RFP BID 041-2026RFP ADDENDUM 1

Attachment Preview

RFP #041-2026

Denise Neuleib, Buyer

City of Springfield

Division of Purchases

218 E. Central

Springfield, MO 65802

CITY OF SPRINGFIELD, MISSOURI

DIVISION OF PURCHASES

Date Issued: February 12, 2026

Buyer’s Email: dneuleib@springfieldmo.gov@springfieldmo.gov

Telephone Number: 417-864-1624

REQUEST FOR PROPOSAL #041-2026

TITLE-SIGNATURE PAGE

The City of Springfield will accept electronically submitted proposals through its’ e-bidding service provider, Euna OpenBids (formerly DemandStar),

from qualified persons or firms interested in providing the following:

BACKGROUND SEARCH SERVICES

PROPOSALS MUST BE UPLOADED INTO THE EUNA OPENBIDS (FORMERLY DEMANDSTAR) E-BIDDING SYSTEM PRIOR TO

3:00 P.M. (CT) ON FRIDAY, MARCH 13, 2026. Proposals will be opened by the Buyer listed above. Only the names of Offerors will be

read aloud publicly at the specified proposal opening date and time via teleconference. To participate, dial (605) 313-5650, then enter access code

651222.

• Proposals shall be submitted on the forms provided and may be manually, electronically, or digitally signed by the individual authorized to

legally bind the company. Offeror must complete, execute, and submit all Pages identified with “RETURN THIS PAGE” of this RFP document

to be deemed responsive and considered for award. Failure to do so shall render your proposal non-responsive.

• Proposals received after the opening date and time shall not be considered.

• The attached Terms and Conditions shall become part of any contract resulting from this request for proposal.

• The cutoff for any questions pertaining to this RFP is February 26, 2026, at 12:00 P.M. (CT). Any questions shall be submitted in writing

to the buyer identified above.

• HAND DELIVERED, FAXED, OR EMAILED PROPOSALS WILL NOT BE ACCEPTED.

The undersigned certifies that they have the authority to bind the Offeror in a contract to supply the service or commodity in accordance with all terms and

conditions contained herein. Please type or print the information below.

Offerors are REQUIRED to complete, sign, and return this form with their submittal.

NOTE: All businesses doing business in the State of MO should be registered with the Missouri Secretary of State. Upon MO registration, a charter

number is issued and should be identified below. If your business is exempt, the exemption number should be referenced below, in lieu of a charter

number.

Company Name

Authorized Person (Print)

Address

Signature

City/State/Zip

Title

Telephone #

Fax #

Date

Tax ID #

Email

State of Missouri Charter Number or Exemption Number

Revised: 02/24/2026

Reviewed by Law: 03/06/2024

Page 1 of 55

RETURN THIS PAGE

RFP #041-2026

LEGAL NOTICE:

REQUEST FOR PROPOSAL #041-2026

The City of Springfield will electronically accept submitted proposals through its’ e-bidding service provider, Euna OpenBids (formerly

DemandStar), from qualified persons or firms interested in providing the following: Background Search Services

VENDOR NOTE 1: To register with Euna OpenBids (formerly DemandStar) go to: https://www.demandstar.com/registration

VENDOR NOTE 2: For information on how to navigate Euna OpenBids (formerly DemandStar) go to:

https://network.demandstar.com/agency-support-2/

VENDOR NOTE 3: If you have issues registering or uploading a proposal, please contact Euna OpenBids (formerly DemandStar) toll-

free at (866) 273-1863. Euna OpenBids (formerly DemandStar) office hours are 8:00 A.M. to 7:00 P.M. Central Time, Monday through

Friday. You can also contact the Division of Purchases at (417) 864-1620 or the Buyer stated on the Title-Signature Page of this

solicitation document between the hours of 8:00 A.M. to 5:00 P.M. Central Time, Monday through Friday.

It is strongly recommended that Offerors register with Euna OpenBids (formerly DemandStar) as soon as possible to ensure your ability

to provide a response to this solicitation by the due date and time.

Proposals must be received electronically in the City’s e-bidding service provider Euna OpenBids (formerly DemandStar)

by 3:00 P.M. (CT) on FRIDAY, MARCH 13, 2026. Proposals will be read aloud publicly at the specified opening date and time via

teleconference. To participate, dial (605) 313-5650, then enter access code 651222.

Proposal documents and any addendums are available via the following methods:

1. By accessing the City’s e-bidding service, Euna OpenBids (formerly DemandStar):

https://www.demandstar.com/supplier/bids/agency_inc/bid_list.asp?f=search&mi=548029

2. By accessing the Division of Purchases’ webpage: https://www.springfieldmo.gov/bids.aspx

For any contract for services greater than $5,000, the successful Offeror shall comply with § 285.530, RSMo., as amended, and (1)

provide by sworn affidavit affirmation that it does not knowingly employ any person who is an unauthorized alien and (2) provide

documentation affirming its enrollment and participation in a federal work authorization program with respect to the employees

working in connection with this contract. The required documentation affirming enrollment must be from the federal work

authorization program provider. A letter from the Service Provider reciting compliance is not sufficient. A signed and notarized Work

Authorization Affidavit and the Electronic Signature Page from the E-Verify program shall be provided prior to the issuance of a contract.

The City is committed to providing opportunities to DBE, MBE, and WBE prime, general, and subcontractors and encourages such

business enterprises to submit responses.

Revised: 02/24/2026

Reviewed by Law: 03/06/2024

Page 2 of 55

Cover Title-Signature Page

Legal Notice

Table of Contents

TABLE OF CONTENTS

Description of Project and Services Required

1.0 Introduction

2.0 Scope of Services

3.0 Invoicing

4.0 Confidentiality

5.0 Additional Agreements

6.0 Timeline for RFP Process and Project Completion

PART I

PART II

Standard Instructions to Offerors and Conditions of Request for Proposal

1.0 Preparation of Proposals

2.0 Submission of Proposals

3.0 Legal Name and Signature

4.0 Modifications, Corrections, or Withdrawal of Proposals

5.0 Clarification and Addenda

6.0 Responsive and Responsible Offeror

7.0 Reserved Rights

8.0 The Right to Audit

9.0 Right to Protest

10.0 Ethical Standards

11.0 Applicable Law

12.0 Jurisdiction

13.0 Collusion

14.0 Conflict

15.0 Debarment and Suspension Status

16.0 RFP Forms

17.0 Payment Terms

18.0 Regulations

19.0 Proposal Opening

20.0 Request for Additional Information

21.0 Contract Documents

22.0 Ownership of Documents

23.0 Confidentiality of Documents

24.0 Equal Opportunity Clause

25.0 Business License

26.0 Nonresident/Foreign Contractors

27.0 Local Preference

Format, Content, and Submission of Proposals

1.0 Forms and Attachments

2.0 Proposal Due Date

3.0 Addenda

4.0 Selection Process

5.0 Awards

6.0 Budgetary Constraints

7.0 Order of Precedence

8.0 Affidavit for Service Contracts

9.0 Open Competition

10.0 Additional Purchases by Other Public Entities

Revised: 02/24/2026

Reviewed by Law: 03/06/2024

PART III

Page 3 of 55

RFP #041-2026

11.0 Work Authorization Affidavit and E-Verify

12.0 Insurance Requirements

13.0 Compliance

14.0 Sample Contract

15.0 Renewal Option

16.0 Questions Regarding Specifications or Proposal Process

17.0 Criteria for Award

Enclosure I, Proposal Ranking Score Sheet

Enclosure II, Interview Ranking Score Sheet

Enclosure III, Table of Contents for Submittal

Form No. 1: Provider Profile

Form No. 2: Key Outside Consultants

Form No. 3: List of References and Experience

Form No. 4: Personnel Qualifications

Form No. 5: Project Approach Narrative

Form No. 6A: Fee Schedule

Form No. 6B: Total Cost

Form No. 7: Affidavit of Compliance

Form No. 8: Certification Regarding Potential Conflicts of Interest

Form No. 9: Certification of Signature Authority Form

Form No. 10: Statement of “No Proposal”

Insurance Requirements

Standard Terms and Conditions

PART IV

PART V

IS Standard Terms and Conditions

Software-as-a-Service Terms and Conditions

PART VI

RFP #041-2026

Revised: 02/24/2026

Reviewed by Law: 03/06/2024

Page 4 of 55

RFP #041-2026

PART I

DESCRIPTION OF PROJECT AND SERVICES REQUIRED

1.0 INTRODUCTION/DESCRIPTION OF PROJECT/SERVICES:

The City of Springfield, Missouri, (“City”) is seeking proposals from qualified firms/providers to provide criminal conviction history

information to evaluate applicants for employment. The City is seeking criminal conviction reports from the National Criminal History

Database, statewide and county searches, in addition to social security traces, credit history reports, and motor vehicle records. The

primary purpose of the contract is to obtain reliable, accurate, and timely background search information.

1.1 Description of Operations or Background:

The City has been using AccuSourceHR for criminal and credit history checks since July 1, 2020. In calendar year 2024, the

City requested background checks on approximately 972 applicants and credit history on approximately 128 applicants.

(Quantities listed are provided for bid purposes only and actual future quantities may be more or less. AccuSourceHR

charges fees based on the following schedule:

Motor Vehicle Records Only (MVR):

Credit Only:

Criminal Only:

Criminal + MVR:

Criminal + Credit:

Criminal + MVR + Credit:

$ 2.50

$ 6.70

$32.08

$34.58

$38.78

$41.28

2.0 SCOPE OF SERVICES

2.1 Service Provider shall provide the City with a mechanism for determining the states and counties from which to request

criminal history records based on an applicant’s prior place(s) of residence.

2.2 Requests for record checks will be placed by designated City staff electronically. The City will not consider proposals

where requesting record checks electronically is not an option.

2.3 Record check requests shall include social security traces, state criminal history, and county criminal history. Credit

history, depending on position applied for, may also be requested. Although the City doesn’t currently utilize the

National Criminal History Database, the option must be readily available.

2.4 If a criminal history report is requested from a state that does not release criminal history information, the Service

Provider must notify the City in a timely manner so arrangements may be made to determine the appropriate county

searches to be requested. If a state requires additional documentation to perform a criminal record search, the Service

Provider must notify the City of this need in a timely manner. The City defines “timely manner” as follow-up within one

(1) business day.

2.5 Criminal history reports shall show, at a minimum, the following: name, county/state searched, years searched, type of

records or database searched, how identity of applicant was confirmed (i.e. name, date of birth, social security number),

arrest date, case number, and type of conviction, conviction date, and final disposition.

2.6 Criminal history reports shall show, at a minimum, convictions covering the last seven (7) years, however, the City

desires a full history of each applicant. Reports shall include all conviction information as allowable by law only and shall

not include criminal charges, arrest information or records that do not have a final disposition, closed records or

completed Suspended Imposition of Sentence (SIS). Should any information other than convictions be released to the

City, the City will not be responsible for any cost associated with obtaining such record.

2.7 Documentation of the results found for each search must be provided to the City, including those searches in which no

convictions were found. Criminal records containing information other than convictions must be screened by the Service

Provider and reported as “No Record Found”.

Revised: 02/24/2026

Reviewed by Law: 03/06/2024

Page 5 of 55

Commodity Codes

• NAICS 561611Investigation Services

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