Project Information

Bid Title

After Hours Answering Service

Issuing Agency

City of Mansfield

Location

Texas

Published Date

Oct 30, 2025

Closing Date

Nov 13, 2025

Government Level

State & Local

Status

Closed

Original Source

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Bid Documents

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Project Description

Bid Title:	After Hours Answering Service
Category:	Water Utilities
Status:	Open

Description: The City of Mansfield Utilities Department needs after hours call service throughout the 2026 fiscal year. Expectations are for the service to answer calls and dispatching requests to on-call crew between the hours of 5:00pm - 8:00am Monday though Friday, all day Saturday and Sunday, as well as all government holidays. Ability to determine what needs to be dispatched out immediately vs forwarded to the Utility Billing Dept the following business day. Also provide a daily call log and disposition at 8 am every morning for the calls from the day before. Publication Date/Time: 10/30/2025 9:00 AM Closing Date/Time: 11/13/2025 4:00 PM Contact Person: Jason Fowler jason.fowler@mansfieldtexas.gov

Commodity Codes

• NAICS 561421Telephone Answering Services

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