Residential and Business Survey

Project Information

Bid Title
Residential and Business Survey
Issuing Agency
Town of Herndon
Location
Virginia
Published Date
Jul 29, 2026
Closing Date
Aug 27, 2026
Government Level
State & Local
Status
Closed
Original Source
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Project Description


Project ID:

Title: Residential and Business Survey

Addenda: 0

Release Date: 7/27/2026

Due Date: 8/27/2026

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Residential and Business Survey
Request For Proposal
Communications
96120 , 96160
Project ID: RFP 27-01
Release Date: Monday, July 27, 2026
· Due Date: Thursday, August 27, 2026 11:00am
Posted Monday, July 27, 2026 7:48am
All dates & times in Eastern Time
Draft Response No Bid28 days, 13 hours, 25 minutes


Post Information

Posted At:Mon, Jul 27, 2026 7:48 AM
Sealed Bid Process:Yes (Bids Sealed / Pricing Sealed)
Private Bid:No
Overview


Summary

The Town of Herndon is seeking a qualified firm to develop, conduct, analyze, and present the results of two statistically valid surveys of 1) town residents and 2) commercial businesses, soliciting their opinions on a range of issues relevant to customer satisfaction with town services.

Individuals or firms interested in providing these services must have a demonstrated record of working with localities or other comparable entities in customer service surveys of this or a similar nature.



Background

The town conducts periodic surveys to gauge resident and business owner satisfaction with its programs and services. The most recent surveys were conducted in FY 2023.

Accordingly, the town is seeking a Contractor to design, administer, and analyze a surv ey of a representative sample of the town’s diverse residential community. As a secondary project, the town is seeking a quote for a similar survey of town businesses. The first residential survey will be conducted in S pring 2026, and the first business owner survey may be conducted in Spring 2026 ; the exact timing is not determined. Offerors must include requested information for conduct of the residential and business surveys, as indicated throughout this Request for Proposals (RFP).



Timeline

Release Project Date:
July 27, 2026
Question Submission Deadline:
August 10, 2026, 10:00am
Question Response Deadline:
August 12, 2026, 3:00pm
Response Submission Deadline:
August 27, 2026, 11:00am
Commodity Codes
  • NAICS 541611Administrative Management and General Management Consulting Services
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