Project Information

Bid Title

Inmate Communications Solution

Issuing Agency

Collin County

Location

Texas

Published Date

Jan 4, 2026

Closing Date

Jan 22, 2026

Government Level

State & Local

Status

Closed

Original Source

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Bid Documents

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Project Description

Project ID:

Title: Inmate Communications Solution

Addenda: 2

Release Date: 11/18/2025

Due Date: 1/22/2026

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Inmate Communications Solution

Last updated by Addendum #2 on Jan 3, 2026 4:25 AM See what changed

Request For Proposal

Sheriffs Office

15588 , 65596 , 78570 , 84056 , 91585 , 99828

Project ID: 2026-011

Release Date: Tuesday, November 18, 2025

· Due Date: Thursday, January 22, 2026 2:00pm

Posted Tuesday, November 18, 2025 11:20am

All dates & times in Central Time

Draft Response Events RSVP No Bid17 days, 18 hours, 18 minutes

Post Information

Posted At:Tue, Nov 18, 2025 11:20 AM
Sealed Bid Process:Yes (Bids Sealed / Pricing Sealed)
Private Bid:No

Overview

Summary

Collin County is seeking a set of incarcerated people’s communications services (IPCS) and related services, including;

• inmate telephone services in the admissions area (e.g., 37 TAC 265.7, 265.8) and in housing (e.g., 37 TAC 291.1),
• inmate video communication services (e.g., tablets on the inmate’s end), including visitation services (e.g., 37 TAC 291.4), on-site visitation, and privacy booths for attorney, court, and public use (Court use includes routine magistration (e.g., CCP arts. 15.17(a) (addressing video conferences at magistration), 17.028 (bail proceedings); Texas Tribune v. Caldwell County, 121 F.4th 520 (5th Cir. 2024) (public access to magistration and bail proceedings)) and remote court proceedings (TRCP 21d, 500.10; CCP art. 51.13).),
• inmate tablets, including educational, vocational, and entertainment content and services; law library content and services; and mail services (e.g., 37 TAC 285.3, 287.1, 287.4, 291.2; TCJS, TAM #23-11 (methods for scanning mail)),
• electronic tracking of detention staff rounds (e.g., 37 TAC 275.1; TCJS, Letters on SB 1849 (Nov. 10 and Dec. 20, 2017) (electronic rounds tracking)), and
• electronic inmate tracking – products for tracking information about inmates, such as basic file information (name, pod assignment, meal restrictions, program requirements, meal requirements, health requirements) (e.g., 37 TAC 265.5, 271.1, 273.1–273.4, 281.4) and location and movement information (such as from a pod to the infirmary or law library and back).

Timeline

RFP Released:

November 18, 2025

Pre-Proposal Meeting (1st Opportunity) (Mandatory):

December 2, 2025, 10:00am

Adult Detention Center Lobby, 4300 Community Ave. McKinney, TX 75071

Pre-Proposal Meeting (2nd Opportunity) (Mandatory):

December 4, 2025, 1:00pm

Adult Detention Center Lobby, 4300 Community Ave. McKinney, TX 75071

Deadline for Submission of Questions:

December 8, 2025, 5:00pm

Response Submission Deadline:

January 22, 2026, 2:00pm

Demonstrations:

February 2, 2026

Award of RFP:

April 6, 2026

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