Technology ITSM & ITAM System

Project Information

Bid Title
Technology ITSM & ITAM System
Issuing Agency
Guilford County Schools
Location
North Carolina
Published Date
Jan 5, 2026
Closing Date
Feb 5, 2026
Government Level
State & Local
Status
Closed
Ref. #
6797
Original Source
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Project Description
QuoteID Description Bids Closed Scope of Work
6797
Technology ITSM & ITAM System
Technology ITSM & ITAM System
Technology ITSM & ITAM System
02/05/2026
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Advertisement for Request for Proposals
RFP#6797
Technology ITSM & ITAM Solution
Guilford County Schools (GCS) is seeking proposals for an IT Service Management (ITSM) and IT
Asset Management (ITAM) system, including Incident Management, Service Management, Problem
Management, Change Management, Release Management, Asset Management, Service Level
Agreements, Knowledge Management, and Reporting.
Please provide two (2) hard copies and one (1) electronic copy in Adobe PDF on a flash drive
of the RFQ submission no later than 2:00 pm on February 5, 2026. The Board may determine in its
sole and absolute discretion whether to accept any responses that are not received by the date and
time set forth in this paragraph. RFP submissions may not be submitted via facsimile machine.
Respondents should allow sufficient delivery time to ensure timely receipt. Failure to provide all the
requested information or otherwise comply with these provisions may disqualify a response. Firms
should submit their response to:
Velicia Moore, CLGPO
Director of Purchasing
714 Green Valley Dr.
Greensboro, NC 27408
Phone: (336)-370-3240
gaddyv@gcsnc.com
GCS will retain, and is under no obligation to return, all materials submitted in response to this RFQ.
Please make specific reference to the response and in any accompanying cover letter or document
to any legitimate and appropriately confidential or proprietary materials contained in the response and
mark the material accordingly. All questions or requests for information regarding this RFQ should be
submitted in writing by email to Velicia Moore at gaddyv@gcsnc.com no later than 12:00 noon,
January 15, 2026. The Request for Proposals, along with all responses to questions or requests
received by this deadline and any addenda, will be posted on the Purchasing Department website at:
http://purchasing.gcsnc.com/BidCurrent/PurchasingQuoteList.aspx under Q6797. Late requests will
not receive a response.
Minority businesses are encouraged to submit proposals for this project. The Guilford County Board
of Education awards public contracts without regard to race, religion, color, creed, national origin, sex,
age, or handicapped condition as defined by North Carolina General Statutes, Section 168A-3.
Guilford County Schools reserves the right to reject any or all proposals presented and to waive any
informalities and irregularities.
Guilford County Schools
Velicia Moore, CLGPO
Director of Purchasing
Commodity Codes
  • NAICS 541330Engineering Services
  • NAICS 541512Computer Systems Design Services
  • NAICS 541513Computer Facilities Management Services
  • NAICS 541519Other Computer Related Services
  • NAICS 541611Administrative Management and General Management Consulting Services
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