Project Information

Bid Title

On-Site Medical Provider Services

Issuing Agency

City of Rock Island

Location

Illinois

Published Date

Nov 17, 2025

Closing Date

Dec 8, 2025

Government Level

State & Local

Status

Closed

Original Source

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Bid Documents

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Project Description

Bid Title:	On-Site Medical Provider Services
Category:	Services
Status:	Open

Publication Date/Time: 11/17/2025 4:00 pm Closing Date/Time: Open Until Contracted Bid Opening Information: 12/08/25 by 5:00 PM Contact Person: Rob Baugous, Human Resource Director City of Rock Island 1528 Third Avenue Rock Island, IL 61201 309-732-2053 baugous.rob@rigov.org Related Documents: On Site Medical Provider Services On Site Medical Provider Services Appendix A On Site Medical Provider Services Appendix B On Site Medical Provider Services Appendix C

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CITY OF ROCK ISLAND

Request for Qualifications

ON-SITE MEDICAL PROVIDER SERVICES

DATE OF ADVERTISEMENT: 11/17/2025

PROPOSALS TO BE RECEIVED BY 5:00 PM: 12/8/2025

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NOTICE

Request for Qualifications

TO

CITY OF ROCK ISLAND

ON-SITE MEDICAL PROVIDER SERVICES

The City of Rock Island requests for qualifications from any prospective Provider for the above

captioned subject.

PROPOSALS ARE DUE 12/8/2025.

Sealed proposals will be received until 12/8/2025, at 5 P.M. (Rock Island Time) in the Human Resource

Department, located at1528 Third Avenue, Rock Island, Illinois 61201. No proposals will be accepted

after 5 P.M. on the above-scheduled due date. Proposals transmitted by U. S. Mail or other delivery will

be considered only when said proposals are submitted at the time fixed for receiving said proposals. The

City does not guarantee that proposals received by mail or other delivery will be received in time for the

scheduled due date and time.

One copy of the Request for Qualification (RFQ) must be submitted. (An electronic version is preferable

for ease of distribution but paper or a faxed proposal is acceptable.) One original set of the Rate Proposal

(Appendix B), Certification Affidavit (Appendix C) and Equal Employment opportunity Statement

(Appendix D) shall be submitted in an envelope. Proposals received in a format that is different from that

described in this RFQ will not be accepted.

All proposals shall conform to all the terms and conditions of this RFQ, as stated in this document.

Failure to conform to the terms and conditions of the RFQ will render the proposal non-responsive and

ineligible for further consideration.

Questions regarding this RFQ may be addressed to:

Rob Baugous, Human Resource Director

1528 Third Avenue

Rock Island, Illinois 61201

309-732-2053

Baugous.rob@rigov.org

Copies of the RFQ may be obtained at the above stated address during normal business hours, 7:00 A.M.

through 5:00 P.M., Monday through Friday. The RFQ will be mailed in response to a fax request, 309-

732-2053. No fee is required for the RFQ. The City assumes no responsibility for a RFQ sent through

the U.S. Mail.

The City reserves the right to accept any RFQ or any parts thereof or to reject any and all RFQs. A

successful Provider will be required to comply with all applicable Federal and State of Illinois Equal

Opportunity Regulations as required.

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I. SCOPE OF WORK

A. OVERVIEW/GENERAL SCOPE OF WORK

The City of Rock Island employs approximately 375 full-time employees. The city self funds both its group

health and workers’ compensation plans. The group health plan covers approximately 1,000 lives and includes

full-time employees, their spouse and/or dependents, and retirees under age 65. Employees are scattered

throughout the city and are located at different facilities but have become accustomed to using the onsite clinic

in City Hall.

The City of Rock Island is soliciting proposals from Providers interested in providing a full-time mid-level

provider (40 hours per week) and a full-time (40 hours per week) Medical assistant (MA). The purpose for the

staff is to provide primary care, problem focused services to City employees and their dependents, if the

employee is on the City’s health care plan. Staff further provide medical services to city employees only (not

dependents) who are not members of the health plan. The onsite clinic is located in the basement of City Hall.

The City seeks to establish a three (3) year contract for onsite medical services contingent upon available

funding and mutual agreement between both parties. Contract period will be for three (3) years beginning

approximately March 1, 2026, and concluding February 28, 2029.

Upon termination of this contract, the parties shall have the option to renew the contract for two additional one-

year periods beginning February 28, 2029.

Coverage Requested:

The City retains the right to hire or reduce additional medical personnel at its discretion. The staff is expected

to provide primary and urgent care, problem focused services for adults and children and they are:

1. Diagnosis, evaluate, treat, and manage acute illness and/or chronic disease status or injuries, both personal

primary care and/or workers compensation related

2. Obtain medical histories to diagnose illnesses and injuries

3. Prescribe drugs/medications for acute illness, disease or injury. May provide prescription services for routine

chronic illnesses and diseases.

4. Order, interpret, or perform, diagnostic tests such as routine lab, x-rays, EKGs

5. Conduct the City’s post job offers physicals

6. Conduct the City’s annual fire fighters’ physicals

7. Conduct physical examinations such as school physicals, sports, camp etc.

8. Prescribe physical therapy and other rehabilitation treatments

9. Collect urine drug screens for post job offer post-accident, reasonable suspicion or random program

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10. Provide Breath alcohol testing for reasonable suspicion or random program

11. Conducts and evaluates exposures i.e. BBP

12. Return Work Evaluations for work and non-work-related matters

13. Manages and performs immunizations i.e. Hep B, flu

14. Perform the biometric screens, interpretations of Health Risk Assessments, know your numbers etc. and

assist in the development of action plans for employees to receive benefit discounts on their health care

contribution

15. Counseling and educating patients on health behaviors, self-care skills, and treatment options

16. Referrals for physician, diagnostics or treatment

17. Maintains confidentiality of employee health information and health records

18. City of Rock Island historical utilization. For 2024, 75% of the visits are group health related for urgent and

primary care services, 25% are related to employer paid services (ie. new hire and return-to-work physicals,

flu shots, etc.) and workers compensation.

The clinic is presently open eight (8) hours a day, 7:30 am – 4 pm, Monday through Friday. The clinic will

be closed on holidays celebrated by employees working at city hall (New Years Day, Martin Luther King Jr

Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day and the day after

Thanksgiving, Christmas Eve and Christmas Day). After-hours incidents will be referred to designated

clinics and the ER as needed.

It is imperative the on-site medical provider is able to document clinic utilization and cost savings to the self-

insured plans. A suitable database or occupational health and safety software must be available to track visit

types in group health, workers’ compensation and employee paid services (ie. work and return-to-work

physicals, flu shots, etc.), program savings and other pertinent data to assess the success and cost-

effectiveness of the onsite professional services.

19. Reporting. The selected provider will deliver on a scheduled basis management reports to include:

a. Clinic census data

b. Financial performance data

c. Employee satisfaction data

d. Referral data

e. Cost savings

f. Return on Investment

20. Quality Assurance and Liability. The selected provider will demonstrate proof of high patient service quality

through its patient satisfaction program, patient complaint handling and its conformance with regulatory

requirements. Given the oversight by Risk Management and Employee Benefits, this aspect will be

emphasized during the selection process. The provider will clearly state the extent to which it will accept

liability for the services provided and the extent to which the City will be liable. The provider will disclose

any examples of liability cases that it may be aware of to assist the City in determining its potential liability.

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21. Add-On Services. The provider, with City approval, will recommend additional services on an as needed

basis. Such services will be evaluated on medical and cost aspects as well as overall impact to the City and

their partners.

22. Transportation: Under certain circumstances transportation to and from various City of Rock Island facilities

may be required. The provider will demonstrate proof that all staff to be assigned to the City of Rock

Island’s clinic will possess a valid State of Illinois or Iowa driver’s license and will maintain reliable

transportation throughout the contract.

23. Healthcare Integration: The provider will continue to facilitate the integration of the on-site provider and

clinic operations into the current programs utilized by the City of Rock Island. This includes the use of

Employers Health as a healthcare facilitator, as well as any programs that the City may adopt in coordination

with a healthcare or wellness program.

B. TIMETABLE

Action

Date

1. Issue of RFQ

11/17/2025

2. Submission of Proposal

12/8/2025

3. Proposal Review

12/8/2025 –12/12/25

4. Provider Presentations

week of 1/5/26

5. Contract Award

1/16/2026

Providers should be prepared to make presentations to the Selection Advisory Committee in the week of

January 5, 2026. The presentations will consist of an overview of your response to the RFQ and a

question and answer session.

The final recommendation will be made to City Council on February 9, 2026.

The provider should be expected to begin work effective on March 1, 2026.

II. COST PROPOSAL

A. PROPOSED FEES

The provider will clearly state its management fees to the City. These will be reported as all inclusive and

will be itemized by component (if appropriate). The fees will be fixed for the duration of the agreement

unless otherwise specified. The City may request the provider to provide quotes with the focus of the

clinic providing primary care services only to employees of the City (no Employer related services

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Commodity Codes

• NAICS 621111Offices of Physicians (except Mental Health Specialists)

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