Project Information

Bid Title

Legal Case Management Software

Issuing Agency

City of Norfolk

Location

Virginia

Published Date

Jun 23, 2026

Closing Date

Jul 15, 2026

Government Level

State & Local

Status

Closed

Ref. #

11118-0-2027

Original Source

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Bid Documents

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Project Description

Project ID: 11118-0-2027

Title: Legal Case Management Software

Addenda: 2

Release Date: 6/3/2026

Due Date: 7/15/2026

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Legal Case Management Software

Last updated by Addendum #2 on Jun 23, 2026 10:45 PM See what changed

City Attorney's Office

20800

Project ID: 11118-0-2027

Release Date: Wednesday, June 3, 2026

· Due Date: Wednesday, July 15, 2026 2:00pm

Posted Wednesday, June 3, 2026 12:10pm

All dates & times in Eastern Time

Draft Response No Bid21 days, 16 hours, 31 minutes

Post Information

Posted At:Wed, Jun 3, 2026 12:10 PM
Sealed Bid Process:Yes (Bids Sealed / Pricing Sealed)
Private Bid:No

Overview

Summary

The purpose of this Request for Proposals (“RFP”) is to obtain a comprehensive, cloud‑based Legal Case Management System (“CMS” or “system”) capable of meeting the operational, security, reporting, and workflow needs of the City of Norfolk (“City”) Attorney’s Office. The City seeks a Software‑as‑a‑Service (SaaS) solution that includes implementation, configuration, data migration, training, ongoing maintenance, hosting, and licensing.

The System must also support modern legal operations, including digital case files, integrated document and email management, configurable workflows, advanced search and conflict checking, and rule‑based calendaring.

The selected CMS will support the City’s transition to a fully digital, paperless office, streamline legal operations, and provide secure access to case information from any authorized location or device.

Background

The City Attorney’s Office (“CAO”) serves as the legal representative for the City of Norfolk, the Norfolk City Council, and multiple City boards, commissions, and partner organizations. CAO attorneys defend the City in litigation, initiate litigation on behalf of the City, prepare ordinances, draft and negotiate contracts, provide legal advice, and manage numerous legal workflows and requests.

The CAO processes approximately 4,500 matters annually with a staff of approximately 38 employees, including attorneys, paralegals, legal assistants, and administrative personnel.

The CAO currently uses a FoxPro-based case management system originally developed in the 1980s and later modified using VB.NET. Although the legacy system allows basic matter tracking, it lacks the ability to store, share, manage, or produce documents, and requires multiple external applications to complete daily work. The system’s limitations impede the City’s efforts to modernize operations and achieve a paperless workflow.

Timeline

Release Project Date:

June 3, 2026

Question Submission Deadline:

June 15, 2026, 5:00pm

Question Response Deadline:

June 26, 2026, 5:00pm

Proposal Submission Deadline:

July 15, 2026, 2:00pm

Commodity Codes

• NAICS 511210Software Publishers
• NAICS 541511Custom Computer Programming Services

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