Project Information

Bid Title

Court-Based Model Self-Help Network

Issuing Agency

Judical Council of California

Location

California

Published Date

Jan 8, 2025

Closing Date

Jan 31, 2025

Government Level

State & Local

Status

Closed

Ref. #

No. RFP CFCC24-187RB

Original Source

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Bid Documents

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Project Description

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Request for Proposal

Court-Based Model Self-Help Network

The Judicial Council’s Center for Families, Children, and the Courts (CFCC) seeks the services of a court to create and manage statewide remote self-help services such as telephone hotline, live chat, emails, videoconferencing, etc. that will be utilized at many court locations.

Important dates

• Issued dateDecember 17, 2024
• DeadlineJanuary 31, 2025

• Status
  Open
• Topic
  Non-Facilities Contracts - Consulting Services
• Deadline
  January 31, 2025
• ID#
  RFP CFCC24-187RB

Description

Synopsis

Request for Proposal (RFP)

RFP Title: Court-Based Model Self-Help Network

RFP Number: CFCC24-187RB, as amended

The Judicial Council of California, chaired by the Chief Justice of California, is the chief policy making agency of the California judicial system. The California Constitution directs the Council to improve the administration of justice by surveying judicial business, recommending improvements to the courts, and making recommendations annually to the Governor and the Legislature. The Council also adopts rules for court administration, practice, and procedure, and performs other functions prescribed by law. The Judicial Council’s Center for Families, Children, and the Courts (CFCC) seeks the services of a court to create and manage statewide remote self-help services such as telephone hotline, live chat, emails, videoconferencing, etc. that will be utilized at many court locations.

Questions regarding this RFP should be directed to solicitations@jud.ca.gov(link sends email) and must be received no later than December 15, 2024.   Submission of proposal has been extended to January 31, 2025, no later than 5PM pacific time.

Attention:  Bid Desk

RFP Title: Court-Based Model Self-Help Network

RFP Number: CFCC24-187RB

Judicial Council of California

455 Golden Gate Avenue, 6th Floor.

San Francisco, CA 94102-3688

Further details regarding the solicitation are set forth in the RFP and related documents are provided below.

CFCC24-187RB-Request-for-Proposal

CFCC24-187RB-Attachment-1-Administrative-Rules

CFCC24-187RB-Attachment-2-IBA

CFCC24-187RB-Attachment-3-Acceptance-of-Terms

CFCC24-187RB-Attachment-4-General Certifications

CFCC24-187RB-Attachment-8-Unruh Cert

Addendum 1 to RFP (Change of Timelines)

Attachments

• CFCC24-187RB-RFP
• CFCC24-187RB-Attach-1-Admin-Rules
• CFCC24-187RB-Attach-2-IBA
• CFCC24-187RB-Attach-3-Accept-Terms
• CFCC24-187RB-Attach-4-Gen-Certs
• CFCC24-187RB-Attach-5-Darfur-Cert
• CFCC24-187RB-Attach-8-Unruh-Cert
• Addendum 1 to RFP (Change of Timelines)

Disclaimer

The Judicial Council, as a public entity, prohibits direct contact with any Council personnel during the solicitation process in order to maintain fairness and equality to all proposers.
Proposers are specifically directed NOT to contact any judicial branch entity personnel or consultants for meetings, conferences, or discussions that are related to the solicitation at any time between release of the solicitation and any award and execution of a contract.
Unauthorized contact with any judicial branch entity personnel or consultants may be cause for rejection of the Proposer’s proposal.

Commodity Codes

• NAICS 541512Computer Systems Design Services
• NAICS 541519Other Computer Related Services

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