Payroll and Human Resources Information System (HRIS)
Project Information
- Bid Title
- Payroll and Human Resources Information System (HRIS)
- Issuing Agency
- City of Seneca
- Location
- South Carolina
- Published Date
- Apr 28, 2026
- Closing Date
- May 12, 2026
- Government Level
- State & Local
- Status
- Closed
- Ref. #
- RFP-2026-04-15-COS
- Original Source
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- Bid Documents
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- Project Description
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Bid Number Description Attachments Deadline Award RFP-2026-04-15-COS Payroll and Human Resources Information System (HRIS) Request for Proposal
AddendumsMay 12, 2026
(2:00PM) - Attachment Preview
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REQUEST FOR PROPOSALSPROJECT NAME:DESCRIPTION:DATE ISSUED:Payroll and Human Resources Information System (HRIS)The City of Seneca is soliciting proposals from qualified vendors to provide acomprehensive, fully integrated Payroll and Human Resources InformationSystem (HRIS).Wednesday, April 15, 2026CONTACT:Alena Pelfrey: HR Director |864.885.2710| apelfrey@seneca.sc.usPRE-BID MEETING:BID SUBMISSION:(Public Bid Opening)This project does not require a pre-bid meeting.Tuesday, May 12, 2026 at 2:00 PM ESTHand Delivery: 221 E. North 1st St, Seneca, SC 29678Mail: PO Box 4773, Seneca, SC 29679Reference: Payroll and Human Resources Information System (HRIS)Attention: Alena Pelfrey*Bids must be submitted in a sealed package with project name andopening date printed on the exterior. Late bids will not be accepted.NAME OF AGENCY (Full legal name of business submitting the bid)AWARD &Award and Amendment information will be available at the physical address listedAMENDMENTS: above, at www.seneca.sc.us or by contacting Alena Pelfrey at 864.885.2710 orapelfrey@seneca.sc.us .ACKNOWLEDGMENT OFAMENDMENTSAgencyacknowledgesreceipt of amendments byindicatingamendmentnumber and issue date.AmendmentNumberAmendmentIssue dateAmendmentNumberAmendmentIssue dateDrug Free Workplace Certification: By submitting a Bid/Proposal, the Agency certifies that, if awarded acontract, the Agency will comply with all applicable provisions of The Drug-free Workplace Act, Title 44,Chapter 107 of the South Carolina Code of Laws, as amended.You must submit a signed copy of pages 1-2 with your Bid/Proposal. By submitting a bid or proposal, Youagree to be bound by the terms of the Solicitation. You agree to hold Your Bid open for a minimum of thirty(30) calendar days after the Opening Date. You agree that your bid can be made public under the Freedomof Information Act, 5 U.S.C § 552. The City of Seneca reserves the right to reject any and all bids, and towaive any informalities or irregularities.NAME OF AGENCY (Full legal name of business submitting the bid)AGENCY’S TYPE OF ENTITY:(Check one)□ Sole ProprietorshipPRINTED NAME (Printed name of person signing below)□ Partnership□ Corporation (tax-exempt)□ Corporate entity (not tax-TITLE (Business title of person signing above)exempt)□ Government entity (federal,state,or local)□ Other ________________________Instructions regarding Agency’s name: Any award issued will be issued to, and the contract will beformed with, the entity identified as the Agency above. A bid may be submitted by only one legalentity. The entity named as the Agency must be a single and distinct legal entity. Do not use the nameof a branch office or a division of a larger entity if the branch or division is not a separate legal entity,i.e., a separate corporation, partnership, sole proprietorship, etc.STATE OF INCORPORATION (If Agency is a corporation, identify the state of Incorporation.)TAXPAYER IDENTIFICATION NO.STATE LICENSE NO.HOME OFFICE ADDRESS (Address of principal place of business): PAYMENT ADDRESS (Address to which payments will besent.)EMAIL:PHONE:By signing below, the Agency certifies they are qualified and hold all licenses, permits and regulatoryauthority to perform the scope of work set forth in the bid/proposal documents. Upon request, proofof licenses, permits and regulatory authority must be provided to the owner prior to contract award.AUTHORIZED SIGNATURE (Person signing must be authorized tosubmit a binding bid/proposal to enter contract on behalf of Agency namedabove.)DATE:TOTAL PROPOSED PRICE (if applicable):$****Include pages 1 & 2 with your bid****CITY OF SENECA, SOUTH CAROLINAREQUEST FOR PROPOSALSPayroll and Human Resources Information System (HRIS)I. PURPOSEThe City of Seneca is seeking proposals from qualified vendors for a comprehensive, fullyintegrated Payroll and Human Resources Information System (HRIS). The City employsapproximately 211 staff across 22 departments and currently uses Incode. We are looking fora modern, secure, efficient, and scalable solution to support payroll processing, humanresources management, and regulatory compliance.II. PROJECT OBJECTIVESThe proposed system is expected to integrate with the City’s existing financial system(Incode) to ensure accurate and efficient financial reporting and general ledger functionality.• Modernize payroll processing and human resources recordkeeping through a secure,fully integrated HRIS system.• Ensure compliance with all applicable federal, state, and local regulations.• Provide employees and supervisors with secure self-service access to pay information,tax documents, benefits, and time-off management.• Streamline HR and payroll processes including onboarding, performance management,benefits administration, and reporting.• Improve operational efficiency and reduce administrative time and errors throughautomation and system integration.• Implement a scalable solution that supports the City’s continued growth and integrateswith the City’s existing financial systems.III. SCOPE OF SERVICESThe proposed solution must include, at a minimum, the following functional components:• Payroll Processingo Weekly payroll processing and support for multiple pay groupso Configurable pay rules and multiple overtime calculationso Tax calculations, filings, and compliance with federal and state regulationso Garnishments, deductions, retirement contributions, and benefits deductionso Affordable Care Act (ACA) tracking and reportingo Year-end processing and reporting (W-2, 1095-C, and related forms)o Direct deposit to multiple accounts and optional paper checkso User-defined limits, automated updates, and audit trails• Time & Attendanceo Supports multiple departments and pay groupso Includes web-based, mobile, and (if applicable) biometric time trackingo Provides scheduling, leave management, and overtime calculationo Ensures compliance with FLSA and applicable state labor lawso Includes automated alerts, approval workflows, and real-time reporting dashboardso Maintains secure audit trailso Integrates seamlessly with payroll and the City’s existing Incode Finance system• Human Resources Managemento Electronic personnel records managemento Onboarding and offboarding workflowso Performance evaluationso Training and certification trackingo Position and job history tracking.• Employee Self-Serviceo View pay history, W-2’s, and tax documentso Submit and approve time-off requestso Update personal informationo Access benefit information• Compliance & Reporting: The system must support compliance and reportingrequirements, including but not limited to:o FLSAo EEOC reportingo OSHA recordkeepingo ACA complianceo IRS and state tax reportingo South Carolina Retirement System• System Integrations: The proposed solution is expected to integrate with the City’sexisting financial system (Incode), including General Ledger export functionality.Vendors shall clearly describe integration methods (e.g., API, file-based, real-time, orbatch processing) and identify any additional costs associated with integration.• Benefits Administrationo Enrollment and eligibility trackingo Dependent trackingo Automated deductionso Carrier reporting and electronic data interchangeo Leave tracking and benefit statementso Workers’ compensation tracking• ADA Compliance: The system must be WCAG 2.1 Level AA compliant.IV. DATA SECURITY & RISK MANAGEMENTDue to the sensitive nature of payroll and human resources data, the City of Seneca requiresthe highest standards of security, privacy, and system liability. Vendors must clearly describehow their solution meets or exceeds the following requirements.• Data Ownership & Confidentialityo All data processed, stored, or generated by the system shall remain the sole propertyof the City of Seneca.o Vendor shall not access, use, disclose, sell, or mine City data except as necessary toprovide contracted services.o Upon termination of the contract, vendor shall provide a complete export of all Citydata in a mutually agreed, usable format at no additional cost within thirty (30) daysof termination.o Vendor must comply with applicable South Carolina laws, including the SouthCarolina Freedom of Information Act (FOIA), and acknowledge that certain recordsmay be subject to public disclosure.• Security Standardso Current SOC 1 Type II and SOC 2 Type II reports (or equivalent independent audit).o Encryption of data in transit (TLS 1.2 or higher) and at rest (industry standardencryption).o Role-based access controls and support for multi-factor authentication.o Audit logging of system and payroll-related activity.o Regular vulnerability management and security testing.o Compliance with applicable federal and state regulations, including FLSA, ACA, IRSrequirements, EEOC reporting, OSHA recordkeeping, and South Carolina RetirementSystem reporting.o The City reserves the right to request updated SOC reports and to conduct orcommission independent security assessments of the vendor's systems withreasonable notice.• Incident Response & Insuranceo Vendor must maintain a documented incident response plan.o The City must be notified within twenty-four (24) hours of discovery of any breach orunauthorized access involving City data.o Vendor shall cooperate fully with investigation and remediation efforts.o Vendor must maintain cybersecurity/data breach liability insurance with minimumcoverage of $5,000,000 per occurrence, unless otherwise approved by the City, andshall provide proof of coverage upon request.• Business Continuity & System Reliabilityo Vendor must provide a documented disaster recovery and business continuityprocedures.o Vendor must disclose Recovery Time Objective (RTO) and Recovery Point Objective(RPO).o Data must be regularly backed up and stored securely.o Vendor must maintain regular system monitoring and timely security updates.V. VENDOR QUALIFICATIONS• Demonstrated experience implementing HRIS/payroll solutions for municipalities orpublic sector organizations.• References from at least three (3) clients of similar size and complexity• Average implementation timeline for organizations of similar size.• Ability to provide training and ongoing technical support.o Include helpdesk hours, response times• Compliance with applicable data security standards.• Description of internal security governance and compliance oversight.VI. PROPOSAL SUBMISSION REQUIREMENTSProposals must include all requested information:1. Company & Experiencea. Company overview, years in business, and corporate structure
- Commodity Codes
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- NAICS 541512Computer Systems Design Services
- NAICS 541611Administrative Management and General Management Consulting Services
- NAICS 541612Human Resources Consulting Services
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