Project Information

Bid Title

EHR Additional Support Resources (Phase II)

Issuing Agency

County of San Mateo

Location

California

Published Date

May 29, 2025

Closing Date

Jul 8, 2025

Government Level

State & Local

Status

Closed

Original Source

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Bid Documents

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Project Description

Project ID:

Title: EHR Additional Support Resources (Phase II)

Addenda: 0

Release Date: 5/29/2025

Due Date: 7/8/2025

Post Information

Posted At:Thu, May 29, 2025 3:09 PMSealed Bid Process:Yes (Bids Sealed / Pricing Sealed)Private Bid:No

Overview

Summary

The County Health is comprised of 11 Divisions providing health and welfare across San Mateo County, including (a) Administration & Central Finance, (b) Aging & Adult Services, (c) Behavioral Health & Recovery Services, (d) Correctional Health, (e) Emergency Medical Services, (f) Environmental Health, (g) Family Health, (h) Health Coverage Unit, (i) Health Information Technology, (j) Public Health, Policy & Planning, (k) San Mateo Medical Center.

The Division of Health Information Technology (HIT), in collaboration with other health divisions, is leading an enterprise-wide implementation of Epic. In 2023, SMC Health leadership launched Wave 1 of the Epic project for three divisions: San Mateo Medical Center, Correctional Health, and select Public Health clinics. This phase successfully went live on November 2, 2024.

As SMC Health moves forward with Wave 2 of the Epic implementation, we are seeking partners who can quickly provide resources and services to support our efforts. Wave 2 includes, but is not limited to, the following areas: Aging and Disability Services (ADS), Behavioral Health Recovery Services (BHRS), Emergency Medical Services (EMS), Family Health Services (FHS), Public Policy & Planning (PHPP), Public Health Lab, and San Mateo Medical Center (limited to new additional applications)

End-user volume estimates below:

Division	Total Named Users
ADS	~220
BHRS	~1000
EMS	~7
FHS	~110
Public Health Lab	~20
PHPP	~22
Total Estimates	~1500 end-uses

Implementation Timeline (Estimated):

Pre-Work	September 2025 - December 2025
Workflow Walk Throughs & Configuration	January 2026-May 2026
User & System Readiness	May 2026 - August 2026
Training & Go Live	August 2026-October 2026

Timeline

RFP Released:

May 29, 2025

Deadline for Questions, Comments and Contract Exceptions:

June 12, 2025, 5:00pm

Question Response Deadline:

June 20, 2025, 2:00pm

Proposal Due Date and Time:

July 8, 2025, 2:00pm

Interviews (tentative):

July 14, 2025

Anticipated Contract Award Date:

October 7, 2025

Commodity Codes

• NAICS 541330Engineering Services
• NAICS 541611Administrative Management and General Management Consulting Services

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