Project Information

Bid Title

Common Use Passenger Processing (CUPPS) and Common Use Self Service (CUSS) Systems Replacement & Support Services

Issuing Agency

Orange County

Location

California

Published Date

Dec 16, 2025

Closing Date

Jan 28, 2026

Government Level

State & Local

Status

Closed

Ref. #

280-2928904-MR

Original Source

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Bid Documents

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Project Description

Project ID: 280-2928904-MR

Title: Common Use Passenger Processing (CUPPS) and Common Use Self Service (CUSS) Systems Replacement & Support Services

Addenda: 1

Release Date: 11/21/2025

Due Date: 1/28/2026

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Common Use Passenger Processing (CUPPS) and Common Use Self Service (CUSS) Systems Replacement & Support Services

Last updated by Addendum #1 on Dec 17, 2025 7:19 AM See what changed

Request For Proposal (RFP)

John Wayne Airport

25191530 , 25191531 , 25191533 , 43211514 , 43211522 ... show all

Project ID: 280-2928904-MR

Release Date: Friday, November 21, 2025

· Due Date: Wednesday, January 28, 2026 3:00pm

Posted Friday, November 21, 2025 10:46am

All dates & times in Pacific Time

Draft Response Events RSVP No Bid42 days, 21 hours, 46 minutes

Post Information

Posted At:Fri, Nov 21, 2025 10:46 AM
Sealed Bid Process:Yes (Bids Sealed / Pricing Sealed)
Private Bid:No

Overview

Summary

The County of Orange, John Wayne Airport (hereinafter referred to as “County”), is soliciting proposals from qualified firms (hereinafter referred to as “Respondents”) for Common Use Passenger Processing (CUPPS) and Common Use Self Service (CUSS) Systems Replacement & Support Services . Respondents must meet the minimum qualifications and requirements as set forth within the RFP and be capable of providing services identified in the Scope of Work herein.

The proposed schedule below is subject to change. Any changes to the schedule for the RFP process will be issued to all Respondents via addenda on the County's eProcurement Portal.

This is a fully electronic Request for Proposals (RFP). Respondents must submit their proposals online via the County’s online bidding system. Only electronic proposals will be accepted. Facsimile and e-mail proposals will NOT be allowed. For assistance on uploading proposals via County’s eProcurement Portal, please contact procurement-support@opengov.com or https://help.procurement.opengov.com/en/ .

All questions or requests for interpretations must be received within this solicitation by Friday, December 26, 2025 , before 2:00 pm as specified in the solicitation. Respondents are not to contact other County personnel with any questions or clarifications concerning this solicitation. Verbal clarifications or responses will not be considered binding.

Background

John Wayne Airport is soliciting for proposals for Common Use Passenger Processing (CUPPS) and Common Use Self Service (CUSS) Systems Replacement & Support Services at the Airport. This solicitation is for the procurement, installation and integration of CUPPS and CUSS systems and related services. All installations done pursuant to this contract shall be routine and usual work that is incidental to the replacement of the CUPPS/CUSS equipment.

The full scope of this desired platform is detailed in the Scope of Work. Qualified Contractor's will propose new turn-key CUPPS and CUSS solutions that includes all professional services, hardware, software, peripheral components, and site administration offerings that meet the Airport’s requirements as defined in the Scope of Work. Proposers must be able to show proven success implementing and supporting a common use system at three or more airports of similar or larger size.

Timeline

Release of RFP Solicitation:

November 21, 2025

Pre-Submittal Meeting and Site Visit (Mandatory):

December 9, 2025, 10:00am

John Wayne Airport
Terminal B - John Wayne Statue
18601 Airport Way
Santa Ana, CA 92702

Attendance is mandatory in order to participate in the proposal process and is limited to two (2) individuals per contractor/company. Failure to attend this pre-submittal meeting and site visit will render your proposal non-responsive. Attendees are encouraged to arrive early to ensure a parking space. Attendees are responsible for payment of parking fees. Attendance and sign-in at the meeting is required to be considered responsive.

Please note: Attendees must attend the entire meeting in order to submit a proposal.

Question Submission Deadline:

December 26, 2025, 2:00pm

RFP Submittal Closing:

January 28, 2026, 3:00pm

Proposal Evaluations:

January 29, 2026

Interviews with the Top Ranked Firm(s) Tentative Date (Mandatory):

February 17, 2026, 12:00am

3160 Airway Avenue, Costa Mesa CA 92626

Commodity Codes

• NAICS 541330Engineering Services
• NAICS 541511Custom Computer Programming Services
• NAICS 541512Computer Systems Design Services
• NAICS 541519Other Computer Related Services

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