Project Information

Bid Title

Inmate Telephone Services

Issuing Agency

Mohave County

Location

Arizona

Published Date

Mar 24, 2025

Closing Date

Apr 23, 2025

Government Level

State & Local

Status

Closed

Ref. #

2025-033-RFP

Original Source

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Bid Documents

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Project Description

Project ID: 2025-033-RFP

Title: Inmate Telephone Services

Addenda: 4

Release Date: 3/5/2025

Due Date: 4/23/2025

Post Information

Posted At:Wed, Mar 5, 2025 7:00 AMSealed Bid Process:Yes (Bids Sealed / Pricing Sealed)Private Bid:No

Overview

Summary

The County of Mohave, on behalf of the Sheriff Department, is seeking proposals from qualified respondents for Inmate Telephone Services . All cost for the services shall be the responsibility of the contractor including but not limited to equipment, installation, connectivity, maintenance, storage, hardware, software, security, training, and any other implementation services necessary to furnish the Mohave County Sheriff's Office with state-of-the-art technology and equipment to meet the specifications herein. One of the key objectives of the services will be to enable inmates to communicate with family, friends, and others in the community, while also controlling inmate telephone usage and limiting the use of telephones for illicit activity.

A necessary part of the service, by using current technology, is to ensure the safety and security of staff, inmates, and the public.

All proposals are due before 2:00 pm on Wednesday, April 23, 2025 .

Background

The Mohave County Sheriff’s Office’s (MCSO) operates the Adult Detention Center (ADC) at 501 S. Highway 66 Kingman, AZ 86401. The ADC has a capacity of 728 beds, with an average daily population of 398 in 2024. Over 7,700 inmates are housed at the ADC each year. The ADC currently has 51 inmate telephones installed, including 3 cordless phones, and 241,731 telephone calls were made in the past 12 months totaling 1,938,935 minutes.

Pod	Phones	Beds	Video Stations
A-Pod	1	40	1 plus 1 private attorney station
B-Pod	4	48	3 plus 1 private attorney station
L-Pod	4	76	5 plus 1 private attorney station
E-Pod	4	76	5 plus 1 private attorney station
F-Pod	4	76	5 plus 1 private attorney station
M-Pod	4	72	5 plus 1 private attorney station
G-Pod	4	72	5 plus 1 private attorney station
H-Pod	4	72	5 plus 1 private attorney station
N-Pod	2	12	1 plus 1 private attorney station
J-Pod	4	76	5 plus 1 private attorney station
K-Pod	4	76	5 plus 1 private attorney station
P-Pod	2	12	1
6 wall mount phones in Passive holding area
1 enrollment wall mount phone in strip & shower-out clothing exchange room
2 cordless inmate phones in Intake Booking Area
1 cordless inmate phone in Medical Area
1 inmate phone line in Medical Area for TTY/TDD
4 Video Visitation units in the Public Lobby plus 1 in the private attorney booth

Upon award under this solicitation, one Offeror will be selected to provide inmate communications services, such as:

• Paid and unpaid telephone calls and other inmate communications
• Call recording and monitoring services
• Video visitation systems
• Tablets
• Mail Scanning services
• Data management services related to inmate communications
• Inmate credit/debit account management related to inmate communications
• Inmate payment management related to inmate communications

Timeline

Proposal Issue Date:

March 5, 2025

Pre-Proposal Conference (Non-Mandatory):

March 18, 2025, 10:00am

Agenda

via Microsoft Teams Meeting
See Notice of Request for Proposal for Link to Join

Question Submission Deadline:

April 7, 2025, 5:00pm

Proposal Due Date:

April 23, 2025, 2:00pm

Mohave County Procurement Department
700 W. Beale St., First Floor East
Kingman, AZ 86401

Commodity Codes

• NAICS 517919All Other Telecommunications

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