Project Information

Bid Title

26-0305 COMPREHENSIVE HEALTHCARE SERVICES

Issuing Agency

New Hanover County

Location

North Carolina

Published Date

Apr 10, 2026

Closing Date

Apr 20, 2026

Government Level

State & Local

Status

Closed

Ref. #

26-0305

Original Source

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Bid Documents

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Project Description

Bid Number:	26-0305
Bid Title:	26-0305 COMPREHENSIVE HEALTHCARE SERVICES
Category:	Finance
Status:	Open
Bid Recipient:	Lena Butler - Purchasing Supervisor

Description: DEADLINE EXTENDED TO APRIL 20, 2026, AT 5:00 PM NEW HANOVER COUNTY DETENTION FACILITY COMPREHENSIVE HEALTHCARE SERVICES RFP # 26-0305 New Hanover County Sheriff’s Office is soliciting proposals for Comprehensive Healthcare Services for the Detention Facility. Electronic proposals shall be emailed to Lena Butler, Purchasing Supervisor, marked in the subject line “HEALTHCARE SERVICES– RFP # 26-0305” will be accepted until 5:00 P.M. EST, Friday, April 10, 2026. Interested Proposers must attend a Mandatory Pre-Proposal Conference at 10:00 AM EST on Thursday, March 19, 2026, at the New Hanover County Detention Facility located at 3950 Juvenile Center Road, Castle Hayne, NC, 28429.   Attendees will be offered an opportunity to view the Detention Medical Facility directly after the conclusion of the meeting. Instructions for submitting Proposals and completing requirements and information may be obtained by clicking the link below "Related Documents". New Hanover County reserves the right to accept or reject any or all proposals and to make the award which will be in the best interest of the County. Released: Friday, March 6, 2026 Publication Date/Time: 3/6/2026 12:00 AM Publication Information: https://www.nhcgov.com/bids.aspx Closing Date/Time: 4/20/2026 5:00 PM Submittal Information: EMAIL: LBUTLER@NHCGOV.COM Bid Opening Information: No Public Opening Related Documents: 26-0305 NHC RFP Healthcare FINAL Addendum 1 RFP 26-0305 COMPREHENSIVE HEALTHCARE SERVICES-FINAL

Attachment Preview

NEW HANOVER COUNTY DETENTION FACILITY

COMPREHENSIVE HEALTHCARE SERVICES

RFP # 26-0305

_____________________________________________________________________

COUNTY COMMISSIONERS

LEANN PIERCE, CHAIR

DANE SCALISE, VICE-CHAIR

BILL RIVENBARK

STEPHANIE WALKER

ROB ZAPPLE

CHRIS COUDRIET, COUNTY MANAGER

TABLE OF CONTENTS

Section 1

Section 2

Section 3:

Advertisement-Request for Proposal

Instructions and General Conditions

2.1 Schedule

2.2 Proposer Instructions

Specifications

I

Overview

A. Purpose

B. Term of Contract

C. Price Adjustment

D. Background

E. Definitions

F. New Hanover County Equipment and Personnel

G. Statement of Needs and Requirements

Section 4

Section 5

Section 6

Section 7

Section 8

II Program Requirements and Specifications

A. Administrative Requirements

B. Personnel Requirements

C. Pharmaceutical Requirements

D. Care and Treatment Requirements

E. Outside Specialty Services, Procedures, Emergency

Care and Hospitalization

F. Laboratory and Radiology Services

G. Materials, Supplies, and Equipment

H. Medical Records Requirements

I. Utilization Management Requirements

J. Quality Assurance Requirements

K. Financial Requirements

L. Inspection and Acceptance

M. Invoice Payment

N. Drug Free Workplace

O. Behavior of Contractor’s Personnel

P. Cancellation of Contract

Q. Qualifications of Proposer

Qualifications and Submission Requirements

Evaluation and Award Criteria

Bid Proposal Form

Forms

Draft Contract

______________________________________________________________________________

RFP # 26-0305

Comprehensive Healthcare Services

Page 2 of 40

Section 1

Advertisement

NEW HANOVER COUNTY DETENTION FACILITY

COMPREHENSIVE HEALTHCARE SERVICES

RFP # 26-0305

New Hanover County Sheriff’s Office is soliciting proposals for Comprehensive

Healthcare Services for the Detention Facility.

Electronic proposals shall be emailed to Lena Butler, Purchasing Supervisor,

marked in the subject line “HEALTHCARE SERVICES– RFP # 26-0305” will be

accepted until 5:00 P.M. EST, Friday, April 10, 2026.

Interested Proposers must attend a Mandatory Pre-Proposal Conference at

10:00 AM EST on Thursday, March 19, 2026 at the New Hanover County

Detention Facility located at 3950 Juvenile Center Road, Castle Hayne, NC,

28429. Attendees will be offered an opportunity to view the Detention Medical

Facility directly after the conclusion of the meeting.

Instructions for submitting bids and completing requirements and information may

be obtained by visiting the County’s website at https://www.nhcgov.com/bids.aspx.

New Hanover County reserves the right to accept or reject any or all proposals and

to make the award which will be in the best interest of the County.

Released: Friday, March 6, 2026

______________________________________________________________________________

RFP # 26-0305

Comprehensive Healthcare Services

Page 3 of 40

Section 2 Instructions and General Conditions

2.1 Schedule

Release

Deadline for Questions Prior to Pre-

proposal Meeting

Pre-proposal Meeting

Deadline for Additional Questions

Response for Questions

Friday, March 6, 2026

Thursday, March 12, 2026 by 5:00 PM

Thursday, March 19, 2026 at 10:00 AM

Thursday, March 26, 2026 at 5:00 PM

Thursday, April 2, 2026

Deadline for Receipt of Proposals

Friday, April 10, 2026 at 5:00 PM EST

Email lbutler@nhcgov.com

Proposed Date of Award

TBD

2.2 Proposer Instructions

2.2.1 In order for a proposal to be considered, it must be based on terms,

conditions, and specifications contained herein and must be a

complete response to this RFP.

The proposal must be submitted electronically to Lena Butler,

Purchasing Supervisor lbutler@nhcgov.com. Please be sure to

include “RFP 26-0305 Comprehensive Healthcare Services” in the

subject line.

2.2.2 No telephone or facsimile proposals will be considered. Proposals

received after the time and date for closing will not be considered.

2.2.3

A Mandatory Pre-Proposal Meeting will be held at 10:00 A.M.,

EST, on Thursday, March 19, 2026, at the New Hanover County

Detention Facility located at 3950 Juvenile Center Road, Castle

Hayne, NC, 28429.

The purpose of this Meeting is to allow all potential Proposers an

opportunity to ask questions and obtain clarifications relative to this

solicitation.

______________________________________________________________________________

RFP # 26-0305

Comprehensive Healthcare Services

Page 4 of 40

Proposers are to submit their initial questions to

lbutler@nhcgov.com by 5:00 PM March 12, 2026. These questions

will be discussed at the pre-proposal meeting.

Any changes resulting from this meeting will be issued in a written

addendum to the solicitation and posted on the County’s website at

https://www.nhcgov.com/bids.aspx

Attendees will also be offered an opportunity to view the Detention

Medical Facility directly after the conclusion of the meeting.

Following the pre-proposal meeting, any additional questions should

be sent to lbutler@nhcgov.com.

Questions and responses affecting the scope of the services will be

provided to all Proposers by issuance of an Addendum. This second

round of questions shall be received no later than 5:00 P.M., EST,

Thursday, March 26, 2026.

2.2.4 The deadline for receipt of all proposals is Friday, April 10, 2026, at

5:00 PM, EST. Any Proposals received after the scheduled closing

time will not be accepted.

2.2.5 New Hanover County reserves the right to allow or disallow minor

deviations or technicalities should the County deem it to be in the

best interest of the County. New Hanover County shall be the sole

judge of what is to be considered a minor deviation or technicality.

2.2.6 Should a Proposer find discrepancies in, or omissions from the

documents, or should he/she be in doubt as to their meaning, he/she

should at once notify the County, and a written addendum shall be

issued if necessary. The County will not be responsible for any oral

instructions. Acknowledgment of any addendum received shall be

noted on the proposal in the attachment provided. In closing of a

contract, any addendum issued shall become a part thereof. The

original RFP document must also be signed.

2.2.7 The County reserves the right to conduct discussions with Proposers,

and to accept revisions of proposals, and to negotiate price changes.

During this period of discussion, the County will not disclose any

______________________________________________________________________________

RFP # 26-0305

Comprehensive Healthcare Services

Page 5 of 40

Commodity Codes

• NAICS 621610Home Health Care Services

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