Project Information

Bid Title

Workday Augmentation Resourcing ADDENDUM #1, Questions and Answers

Issuing Agency

Cleveland State University

Location

Ohio

Published Date

May 27, 2026

Closing Date

Jun 2, 2026

Government Level

State & Local

Status

Closed

Ref. #

RFP 5067ME

Original Source

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Project Description

Document	Description	link
RFP 5067ME	Addendum 1	5067-addendum1.pdf

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REQUEST FOR PROPOSAL RFP

Workday Augmentation Resourcing

ADDENDUM #1, Questions and Answers

Due Date /Time: 6/2/26 by 2:00pm ET via email with the RFP #5067ME in the subject

line

Issued Date: 5/18/26

Questions due by: 5/21/26 by 2:00pm ET via email with the RFP #5067ME in the subject

line

Contact:

Michael Eames

Purchasing Manager

bids@csuohio.edu

Proposals must be received by the due date/time specified above. Proposals

received after the due date/time will be returned unopened to the supplier

Please refer to the attached sheets for Instructions & Information. Proposals must be submitted on

the form(s) provided and signed by an authorized representative in ink in the proper spaces. Vendors

are cautioned to read this entire document carefully and to prepare and submit their Proposal

providing all requested information in accordance with the terms and conditions set forth herein.

ADDENDUM #1, RFP #5067, Workday Augmentation Resourcing, Questions and Answers

1. Can CSU confirm which functional areas are currently prioritized, and whether the full list outlined in Attachment E

represents the intended scope of this engagement?

A. The full list is the intended scope of this engagement

2. Does CSU accept NCTRCA Minority Business Enterprise (MBE) certification in lieu of State of Ohio DAS

certification?

A. No

3. Can CSU provide the expected volume of resources required for each functional and technical area listed?

A. No. Needs will change during different phases of the implementation

4. Will the resources be required to work onsite in Cleveland, or is 100% remote delivery acceptable?

A. Depends on the role and will depend on the candidates. CSU is open to 100% remote, but some areas may

need onsite resources.

5. Are there specific background check requirements beyond standard criminal history (e.g., Ohio-specific

requirements)?

A. No, unless the role is for seeing and handling finance data and bank statements then a credit check is needed.

6. How will CSU evaluate 'Best Overall Value' beyond the weighted selection criteria (Attachment H)?

A. CSU will review the response and have a selection team score each vendor accordingly for each criteria

7. What is the expected lead time for a resource to start after a successful interview?

A. Depends on the role and timing of the project, but could be as early as 1 week.

8. Does CSU have a preferred maximum bill rate or range for the various Workday roles?

A. No, competitive rates are expected.

9. Are there specific PeopleSoft Finance modules (e.g., Grants, Project Costing) that require immediate backfill

priority?

A. All PeopleSoft Finance modules, no specific priorities

10. Will CSU consider firms with limited Higher Education experience if they possess extensive ERP-to-Workday

migration experience in other sectors?

A. Yes

11. Is there an incumbent firm currently providing these services? If yes are there any current pain points?

A. No

12. Regarding Attachment B, item 4: Will a vendor with no Ohio office but significant U.S. onshore presence be

scored differently?

A. Yes

13. Can the 18-month potential renewal be extended if the ERC Workday platform integration initiative timeline shifts?

A. Yes

14. Can CSU confirm the anticipated number of resources needed during the initial six-month term, by role/category?

A. No. Needs will change during different phases of the implementation

15. Which roles does CSU expect to request first after award, and which roles are considered highest priority?

A. We have need in all areas

16. Can CSU clarify whether the requested resources are expected mainly for Workday implementation support,

operational backfill, or a mix of both? If mixed, what is the approximate split?

A. For this response, the focus should be on Workday resources. There is some backfill need as well, which you

can note, but the focus should be on Workday

17. Can CSU confirm the specific Finance/Accounting backfill roles needed, such as general accounting, AP, AR,

procurement support, grants accounting, budget support, payroll accounting, or project accounting?

A. All Finance roles.

18. Which Workday modules are currently in scope for this resource augmentation engagement?

A. All modules

19. What is the current Workday implementation phase and expected timeline for upcoming activities such as

configuration, testing, training, cutover, go-live, and stabilization?

A. Architect/Configure is currently active. Platform go-live is July 1, 2027

20. Will resource needs be issued after award through individual resource requests, work orders, or separate SOWs?

A. Separate SOWs

21. Are resources expected to be full-time, or will CSU also use part-time, fractional, or short-term resources based

on project needs?

A. All options will be available, based on project needs

22. What is the expected work model for placed resources: remote, hybrid, onsite, or role-dependent?

A. Some areas may prefer onsite, but hybrid and remote are possibilities

23. If onsite or hybrid work is required, how often should vendors assume resources may need to be present at

A. Some areas may prefer onsite, but hybrid and remote are possibilities

24. What standard work schedule should vendors assume for pricing purposes, including business hours, time zone,

and any expected after-hours support during testing, cutover, or go-live?

A. M-F, 8-5est. Depending on the role, there could be after-hours support.

25. What turnaround time does CSU expect for vendors to submit qualified candidates after receiving a resource

request?

A. ASAP, but will be reasonable.

26. Will CSU require interviews for all proposed candidates before placement, or only for selected roles?

A. For all proposed candidates

27. Are there minimum experience expectations by role, such as years of Workday experience, higher education

experience, public-sector experience, or Workday certifications?

A. Depends on specific role

28. Should pricing be submitted as hourly bill rates by role/category only, or should vendors include any additional fee

types such as overtime, conversion fees, travel, or replacement-related costs?

A. hourly bill rates by role/category is sufficient

29. Should onsite travel expenses be included in the hourly rates, or priced separately as pre-approved reimbursable

expenses?

A. No

30. Does CSU have a budget range, rate ceiling, or estimated spend for the initial six-month term?

A. No. Rates should be competitive

31. Will extension periods beyond the initial six months use the same awarded rate card, or may rates be adjusted for

renewal periods?

A. Possibly

32. What are the specific positions needed (PM, Integration, etc)?

A. All Workday related roles/positions are within scope. Needs will be determined as the project progresses.

33. Will the roles be full-time, half-time?

A. Both

34. Are the roles remote, onsite or hybrid?

A. Some areas may prefer onsite, but hybrid and remote are possibilities

35. Are there job descriptions you can share?

A. Not at this time

36. What is the estimated start date?

A. as early as June, 2026 if possible.

37. Clarification on the Workday modules Student, HCM?

A. All Workday modules

A. PeopleSoft Finance

39. What is the process to select candidates? Interviews? Timing to hear decision?

A. Request will be sent for a specific role, resumes will be reviewed, interviews will be conducted, candidate(s)

selected. < 2 week turnaround desired.

40. Would CSU prefer to utilize multiple highly specialized resources with deep experience in specific areas (e.g.,

Procurement), or would you prefer individuals with broader experience who can cover a wider range of functional

areas?

A. Depending on the role, there may be a need for both types of resources

41. With respect to a Functional Workday Accounting consultant, will CSU be implementing an Accounting Center?

A. Not at this time

42. Within Supply Chain, is CSU implementing Strategic Sourcing and Inventory alongside Procurement and

Expenses?

A. Yes

43. Will there be a need for any Functional Workday resources across the broader Workday HCM suite?

A. Yes

44. For the provision of backfill resources in Finance and Accounting, which systems will these individuals use?

A. Potentially both Workday and PeopleSoft

45. Are there any other areas that may require backfill resources?

A. No

46. Are there any additional tools, outside of those listed, that will be used for integration build and maintenance (e.g.,

PECI, Boomi)?

A. Integrations work will be in Workday native tools, but any other experience may be helpful.

47. What Workday implementation methodology will CSU be utilizing (e.g., Launch Now, Launch Express, Launch

Flex)?

A. Launch Plus

48. Typically, we see significant needs for Organizational Change Management (OCM) during a Workday

implementation. Will any change management, communication, or training resources be required under this

agreement?

A. It is possible change management resources may also be needed as part of this scope

49. Will CSU be utilizing Workday Extend?

A. Yes

50. Is CSU also implementing Workday Student?

A. Yes

51. Can CSU clarify the meaning of "PS Finance" as referenced in the RFP?

A. PeopleSoft Finance

52. Which Workday modules are currently in scope for the ERC Workday platform integration?

A. All Workday modules

53. What is the current phase of the ERC Workday platform integration?

A. Architect/Configure is currently active. Platform go-live is July 1, 2027

54. How many resources does CSU anticipate needing during the initial six-month term?

A. Unknown. Needs will arise as the project progresses

55. What is the expected start date for the first resource request after award?

A. Architect/Configure is currently active. Platform go-live is July 1, 2027

56. Which functional, technical, project, testing, deployment, or operational areas are most constrained today?

A. All areas are constrained and are part of the scope

57. Will resources be expected to work remotely, onsite, or in a hybrid capacity?

A. Some areas may prefer onsite, but hybrid and remote are possibilities

58. Is CSU seeking one primary vendor, multiple awarded vendors, or a qualified bench of vendors?

A. Multiple awarded quality vendors

59. Are Workday certifications required for any role categories?

A. Some roles may require certifications, but they will always be preferred.

60. What background check, system access, security, or compliance requirements should vendors assume for

proposed contractors?

A. Vendors are responsible for conducting and verifying comprehensive background checks for all proposed

personnel prior to assignment. This includes criminal background history (federal, state, and county), sex offender

registry checks, and employment/education verification. CSU will ensure temporary institutional credentials are

provided and complete mandatory institutional compliance training prior to provisioning access to sensitive data (eg.

FERPA, PII, etc.)

61. Will the services be expected to be performed onsite, remotely, or in a hybrid model?

A. Some areas may prefer onsite, but hybrid and remote are possibilities

62. Are resumes required to be submitted along with the bid response? If yes, please clarify whether the University

requires actual candidate resumes or sample resumes.

A. Not required

Commodity Codes

• NAICS 541512Computer Systems Design Services
• NAICS 541519Other Computer Related Services
• NAICS 541611Administrative Management and General Management Consulting Services

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