Project Information

Bid Title

SAFE System to Solve V.03/2026

Issuing Agency

County of San Mateo

Location

California

Published Date

Mar 29, 2026

Closing Date

May 1, 2026

Government Level

State & Local

Status

Closed

Original Source

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Bid Documents

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Project Description

Project ID:

Title: SAFE System to Solve V.03/2026

Addenda: 0

Release Date: 3/27/2026

Due Date: 5/1/2026

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SAFE System to Solve V.03/2026

Request for Proposals

Health - Health IT

Project ID: 2026-RFP-00440

Release Date: Friday, March 27, 2026

· Due Date: Friday, May 1, 2026 2:00pm

Posted Friday, March 27, 2026 2:41pm

All dates & times in Pacific Time

Draft Response No Bid32 days, 19 hours, 28 minutes

Post Information

Posted At:Fri, Mar 27, 2026 2:41 PM
Sealed Bid Process:Yes (Bids Sealed / Pricing Sealed)
Private Bid:No

Overview

Summary

The County of San Mateo Health Administration is comprised of 10 Divisions providing health and welfare across San Mateo County including (a) Administration & Central Finance, (b) Aging & Disability Services, (c) Behavioral Health & Recovery Services, (d) Correctional Health, (e) Emergency Medical Services, (f) Environmental Health, (g) Family Health, (h) Health Information Technology, (i) Public Health, Policy & Planning, (j) San Mateo Medical Center.

Background

San Mateo County Health (SMC Health) has adopted a continuous improvement philosophy and wants to strengthen all its staff members’ ability to identify, prioritize, and address improvement opportunities, with coaching and support from their supervisory chains. All divisions within SMC Health are expected to operate their own systems of continuous improvement while collaborating across divisions to address issues that span programs, services, and care settings.

To enable this work at scale, SMC Health seeks a secure, user-friendly, and configurable technology platform that supports structured root-cause problem-solving practices, transparent communication, and shared learning across the organization. The platform must support reporting and addressing improvement opportunities ranging from harm and risk-of-harm incidents to staff-generated improvement ideas while protecting sensitive information and complying with all applicable regulatory requirements.

The ultimate goals of this system are to:

• Improve the experience and safety of clients and staff
• Build organizational capability and capacity in problem-solving
• Enable collaboration across teams and divisions
• Foster a sustainable culture of continuous improvement

Timeline

RFP Released:

March 27, 2026

Deadline for Questions, Comments and Contract Exceptions:

April 3, 2026, 2:00pm

Question Response Deadline:

April 10, 2026, 2:00pm

Proposal Due Date and Time:

May 1, 2026, 2:00pm

Interviews (tentative):

May 18, 2026

Anticipated Contract Award Date:

August 11, 2026

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