Project Information

Bid Title

IT Professional Services

Issuing Agency

State Government of Louisiana

Location

Louisiana

Published Date

May 12, 2026

Closing Date

Jun 11, 2026

Government Level

State & Local

Status

Closed

Ref. #

123460-2026-SWB-30

Original Source

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Bid Inquiries

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Bid Documents

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Project Description

Bid Number	Description	Date Issued	Bid Open Date/Time
123460-2026-SWB-30	IT Professional Services Original: 123460-2026-SWB-30	05/12/2026	06/11/2026 11:00:00 AM CT

Contact Information for Bid # 123460-2026-SWB-30

Department	Non State - Sewerage & Water Board of New Orleans
Section	Procurement Department
Dept Code	123460
Contact	Cashanna Moses
Address	625 St. Joseph St. Rm. 133 New Orleans, LA 70165
Phone	504 585 2428
Email	cmoses@swbno.org
URL	https://www.swbno.org

Attachment Preview

REQUEST FOR PROPOSAL

Information Technology Professional Services

Solicitation # 2026-SWB-30

Proposal Due Date: June 11, 2026

Proposal Due Time: 11:00 A.M. CDT

Sewerage and Water Board of New Orleans

Request for Proposal

Information Technology Professional Services

2026-SWB-30

The Sewerage and Water Board of New Orleans ("SWBNO" or "the Board") is soliciting proposals from

qualified firms to provide information technology (IT) professional services in support of the Board's Office of

the Chief Information Officer (OCIO). Services may include enterprise application support, infrastructure and

operations, cybersecurity, operational technology, information management, and digital transformation. All

services will be authorized through individual Task Orders issued under the resulting contract.

RFP will be available May 12, 2026, for download at the following websites:

SWBNO: https://www2.swbno.org/business_bidspecifications.asp

LAPAC: https://wwwcfprd.doa.louisiana.gov/OSP/LaPAC/dspBid.cfm?search=department&term=181

A non-mandatory pre-proposal conference for this RFP will be held on May 21, 2026, at 10:00 a.m. CDT at the

SWBNO Administration Building, 625 St. Joseph St. – Executive Boardroom, New Orleans, LA 70165 or if

you are unable to attend this in-person meeting, you can also join via teleconference call:

Microsoft Teams meeting

Join: https://teams.microsoft.com/meet/238464096046421?p=pkiFA4Akf6Dda3pttN

Meeting ID: 238 464 096 046 421

Passcode: tr9SE2Vo

+1 504-224-8698,,252072506# United States, New Orleans

Phone conference ID: 252 072 506#

At this meeting, staff will discuss the scope of work, proposal requirements and respond to questions from the

attendees.

Inquiries and/or Requests for Clarification are due to Connor Metcalf, on May 27, 2026, no later than 5:00 pm

CDT via in writing or email to cmetcalf@swbno.org. All responses will be posted on or before May 29, 2026.

Proposals will be received by the Sewerage and Water Board of New Orleans Procurement Department by June

11, 2026, at 11:00 a.m. CDT local time. For submission instructions, see proposal documents.

LATE PROPOSALS WILL NOT BE ACCEPTED.

2

Table of Contents

PART I. ADMINISTRATIVE INFORMATION ................................................................................................. 5

1.1 Request for Proposals .......................................................................................................................... 5

1.2 Proposal Preparation ............................................................................................................................ 5

1.3 Point of Contact/ Inquiries/ Requests for Information: ....................................................................... 5

1.4 Questions and Answers........................................................................................................................ 5

1.5 Submission of Proposals ...................................................................................................................... 6

1.6 Changes, Addendum, or Withdrawal of Proposals .............................................................................. 6

1.7 Prohibition of Communication ............................................................................................................ 7

1.8 Ownership ............................................................................................................................................ 7

1.9 Effect.................................................................................................................................................... 7

1.10 Errors or Omissions ............................................................................................................................. 7

1.11 Cost of Preparation .............................................................................................................................. 7

1.12 RFP Schedule Summary ...................................................................................................................... 7

1.13 Bid Protest Procedures ......................................................................................................................... 8

1.14 Public Records Request ....................................................................................................................... 8

PART II. GENERAL INFORMATION ............................................................................................................... 9

2.1 Overview of the SWBNO ...................................................................................................................... 9

2.2 Scope of Work ..................................................................................................................................... 13

2.3 Contract Terms and Compensation...................................................................................................... 30

2.4 Payment ............................................................................................................................................... 30

2.5 Information .......................................................................................................................................... 31

2.6 Non-Collusion Statement..................................................................................................................... 31

2.7 Non-Solicitation Statement .................................................................................................................. 31

2.8 Convicted Felon Statement .................................................................................................................. 31

2.9 Insurance Requirements....................................................................................................................... 31

2.10 Right to Audit ...................................................................................................................................... 33

2.11 Confidential Information ..................................................................................................................... 33

2.12 Confidentiality Statement .................................................................................................................... 33

2.13 Subcontractor ....................................................................................................................................... 33

2.14 Living Wage ........................................................................................................................................ 34

3

PART III. PROPOSAL EVALUATION AND SELECTION ........................................................................... 35

3.1 Selection Committee ............................................................................................................................ 35

3.2 Technical Evaluation ........................................................................................................................... 35

3.3 Price Evaluation ................................................................................................................................... 37

3.4 Shortlist ................................................................................................................................................ 37

3.5 Best and Final Offer (BAFO) .............................................................................................................. 37

3.6 Notification .......................................................................................................................................... 38

PART IV. PROPOSAL SUBMISSION REQUIREMENTS ............................................................................. 39

4.1 TITLE PAGE ....................................................................................................................................... 39

4.2 TABLE OF CONTENTS..................................................................................................................... 39

4.3 EXECUTIVE SUMMARY ................................................................................................................. 40

4.4 COMPANY BACKGROUND AND QUALIFICATIONS (Proposal Section 2)............................... 40

4.5 TECHNICAL APPROACH AND STAFFING CAPABILITY (Proposal Section 3) ......................... 40

4.6 MANAGEMENT APPROACH AND TRANSITION PLAN (Proposal Section 4)............................. 41

4.7 STAFFING PLAN AND POSITION QUALIFICATIONS (Proposal Section 5) ................................ 41

4.8 RELEVANT EXPERIENCE AND PAST PERFORMANCE (Proposal Section 6) ............................ 42

4.9 EXCEPTIONS AND DEVIATIONS (Proposal Section 7) .................................................................. 42

4.10 ECONOMICALLY DISADVANTAGED BUSINESS PROGRAM (Separate Attachments)........... 42

4.11 COST PROPOSAL (Separate Attachment)......................................................................................... 43

REQUIRED ATTACHMENTS .................................................................................................................. 45

ATTACHMENT ................................................................................................................................................. 46

COVER SHEET .......................................................................................................................................... 46

4

PART I. ADMINISTRATIVE INFORMATION

1.1 Request for Proposals

The Sewerage and Water Board of New Orleans ("SWBNO" or "the Board") is soliciting proposals from

qualified firms to provide information technology (IT) professional services in support of the Board's OCIO.

The Board seeks to establish a multi-year contract with a qualified services provider to augment its technical

workforce through the provision of skilled personnel, management oversight, and professional expertise.

Services may include enterprise application support, infrastructure and operations, cybersecurity, operational

technology, information management and digital transformation. All services will be authorized through

individual Task Orders issued under the resulting contract. Staffing levels and service categories may be

adjusted during the contract period as the Board's operational needs and workforce composition evolve.

1.2 Proposal Preparation

Proposals submitted for consideration should follow the format and order of presentation provided in Part IV -

Proposal Submission Requirements.

1.3 Point of Contact/ Inquiries/ Requests for Information:

All correspondence and other communications regarding this RFP shall be directed to Connor Metcalf,

Procurement Specialist, Sewerage and Water Board of New Orleans, 625 St. Joseph Street, Room 133, New

Orleans, Louisiana 70165, 504-756-8198, cmetcalf@swbno.org.

Inquiries and/or Requests for Information are due to the Board’s Procurement Department via email to

cmetcalf@swbno.org no later than timeline stated in the Anticipated Proposal Timetable. Any request received

after that time may not be reviewed for inclusion in this RFP. The request shall contain the requester’s name,

address, and telephone number.

The Procurement Department will issue a response to any inquiry if it deems it necessary, by written addendum

to the RFP, posted on Board’s website, and issued prior to the RFP’s Delivery Deadline. The Respondents shall

not rely on any representation, statement or explanation other than those made in this RFP or in any addenda

issued. Where there appears to be a conflict between this RFP and any addendum issued, the last addendum issued

will prevail.

1.4 Questions and Answers

Inquiries and/or Requests for Clarification are due to Connor Metcalf, on May 27, 2026, no later than 5:00 pm

CST via in writing or email to cmetcalf@swbno.org. All responses will be posted on or before May 29, 2026.

Do not contact other SWBNO program personnel with questions regarding this RFP.

The Procurement Department will issue a response to any inquiry if it deems it necessary, by written addendum

to the RFP, posted on SWBNO’s website, and issued prior to the RFP’s Delivery Deadline. The Proposers shall

not rely on any representation, statement or explanation other than those made in this RFP or in any addenda

issued. Where there appears to be a conflict between this RFP and any addendum issued, the last addendum issued

will prevail.

Commodity Codes

• NAICS 541611Administrative Management and General Management Consulting Services
• NAICS 541990All Other Professional, Scientific, and Technical Services

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