Liability Claims Adjusting Services RFP

Project Information

Bid Title
Liability Claims Adjusting Services RFP
Issuing Agency
Sacramento County
Location
California
Published Date
Aug 17, 2026
Closing Date
Oct 2, 2026
Government Level
State & Local
Status
Closed
Ref. #
2026-RFP-0086
Original Source
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Project Description


Project ID: 2026-RFP-0086

Title: Liability Claims Adjusting Services RFP

Addenda: 0

Release Date: 8/17/2026

Due Date: 10/2/2026

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Liability Claims Adjusting Services RFP
Solicitation
Personnel Services
Project ID: 2026-RFP-0086
Release Date: Monday, August 17, 2026
ยท Due Date: Friday, October 2, 2026 5:00pm
Posted Monday, August 17, 2026 8:24am
All dates & times in Pacific Time
Draft Response Events RSVP No Bid45 days, 22 hours, 30 minutes


Post Information

Posted At:Mon, Aug 17, 2026 8:24 AM
Sealed Bid Process:Yes (Bids Sealed / Pricing Sealed)
Private Bid:No
Overview


Summary

General work description:

The Request for Proposal (RFP) seeks a qualified Third-Party Administrator (TPA) to provide comprehensive liability claims adjusting and administration services for the County of Sacramento's self-insured liability program. The selected contractor will work collaboratively with County Risk Management personnel to investigate, evaluate, negotiate, defend, settle, and resolve liability claims while ensuring timely reporting, cost-effective claim management, and compliance with County requirements, the Public Risk Innovation, Solutions, and Management (PRISM) Liability Claims Administration Standards, and applicable laws and regulations. The contractor will also provide strategic recommendations, maintain proactive communication, and support the County's objective of minimizing claim costs and liability exposure.

The scope of work includes end-to-end administration of existing and new liability claims, including prompt investigations, reserve analysis, litigation management, settlement negotiations, payment processing, subrogation and recovery efforts, legal administration, claims reporting, records management, and financial oversight. The contractor will maintain a secure claims management information system, provide County staff with access to claims data, coordinate with defense counsel and subject matter experts, support regulatory and Medicare reporting requirements, prepare annual claims reports for the Board of Supervisors, and participate in regular meetings with County staff to review claim strategies, identify trends, and recommend loss prevention initiatives. The contractor must also provide rapid local response capabilities for significant incidents and ensure continuity throughout contract transitions.

The successful proposer will demonstrate extensive experience administering liability claims for California public entities, particularly those involving public entity exposures such as law enforcement, employment practices, civil rights, and medical malpractice. Emphasis will be placed on the firm's technical qualifications, claims management processes, reporting capabilities, staffing, local support, financial controls, and overall methodology for delivering efficient, responsive, and high-quality claims administration services that protect the County's interests and ensure compliance with established standards and contractual requirements.



Background

Sacramento County is one of California's original counties, serving approximately 1.6 million residents across nearly 1,000 square miles through 36 departments and special districts with more than 12,000 employees. The County operates a self-insured liability program, maintaining a $2 million self-insured retention for general liability and full self-insurance for medical malpractice claims, with excess liability coverage provided through PRISM. The County averages approximately 750 new liability claims annually, including nearly 100 litigated claims each year, requiring comprehensive claims administration and litigation management.

To support its risk management program, the County contracts with a qualified Third-Party Administrator (TPA) to administer liability claims on its behalf. The TPA is responsible for managing claim investigations, evaluations, settlements, litigation coordination, reporting, and subrogation activities while working closely with County Risk Management and County Counsel. The County is seeking an experienced TPA to continue providing efficient, responsive, and professional liability claims adjusting services that minimize costs, ensure regulatory compliance, and protect the County's interests.



Timeline

Release Project Date:
August 17, 2026
Pre-Bid Meeting (Non-Mandatory):
August 24, 2026, 1:00pm
Microsoft Teams meeting
Join: https://teams.microsoft.com/meet/252390426980722?p=AKNuEBOKBGUa0E9Ng7
Meeting ID: 252 390 426 980 722
Passcode: Pz2gd25p
________________________________________
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+1 916-245-8966,,361468641# United States, Sacramento
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Phone conference ID: 361 468 641#
Question Submission Deadline:
September 4, 2026, 5:00pm
Question Response Deadline:
September 11, 2026, 5:00pm
Submission Deadline:
October 2, 2026, 5:00pm
Bidder Presentations:
October 15, 2026
Contractor Selection Date:
October 30, 2026
Commodity Codes
  • NAICS 524291Claims Adjusting
  • NAICS 541611Administrative Management and General Management Consulting Services
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