Project Information

Bid Title

RFP 26-665-3030-78342 - Emergency Medical Systems Regional Office and Other Public Health Operations

Issuing Agency

State Government of New Mexico

Location

New Mexico

Published Date

May 7, 2026

Closing Date

May 14, 2026

Government Level

State & Local

Status

Closed

Original Source

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Bid Documents

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Project Description

RFP 26-665-3030-78342 - Emergency Medical Systems Regional Office and Other Public Health Operations Emergency Medical Systems - Request for Proposal April 16, 2026

The purpose of the Request for Proposal (RFP) is to solicit sealed proposals to establish a contract through competitive negotiations for the procurement of a contract(s) with Not-for-Profit or approved public entities that will complete Emergency Medical Services (EMS), Center for Health Protection and Public Health Division related tasks within the geographic State of New Mexico EMS Regions.

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CENTER FOR HEALTH PROTECTION EMS BUREAU

OF THE

DEPARTMENT OF HEALTH

REQUEST FOR PROPOSALS (RFP)

EMERGENCY MEDICAL SYSTEMS REGIONAL OFFICE AND

OTHER PUBLIC HEALTH OPERATIONS

RFP#

26-665-3030-78342

Release Date: April 16, 2026

Due Date: May 14, 2026

1

TABLE OF CONTENTS

I. INTRODUCTION .............................................................................................................................................. 4

A. PURPOSE OF THIS REQUEST FOR PROPOSALS ................................................................................................. 4

B. BACKGROUND INFORMATION ........................................................................................................................ 4

C. SCOPE OF PROCUREMENT............................................................................................................................... 5

D. PROCUREMENT MANAGER ............................................................................................................................. 5

E. DEFINITION OF TERMINOLOGY ....................................................................................................................... 5

F. PROCUREMENT LIBRARY ................................................................................................................................. 9

II. CONDITIONS GOVERNING THE PROCUREMENT............................................................................................... 9

A. SEQUENCE OF EVENTS.......................................................................................................................................... 9

B. EXPLANATION OF EVENTS .................................................................................................................................. 10

1. Issue RFP........................................................................................................................................................ 10

2. Acknowledgement of Receipt Form............................................................................................................... 10

3. Pre-Proposal Conference ............................................................................................................................... 10

4. Deadline to Submit Written Questions .......................................................................................................... 10

5. Response to Written Questions ..................................................................................................................... 11

6. Submission of Proposal.................................................................................................................................. 11

7. Proposal Evaluation....................................................................................................................................... 11

8. Selection of Finalists ...................................................................................................................................... 11

9. Oral Presentations ......................................................................................................................................... 12

10. Finalize Contractual Agreements.............................................................................................................. 12

11. Contract Awards ....................................................................................................................................... 12

12. Protest Deadline ....................................................................................................................................... 12

C. GENERAL REQUIREMENTS.................................................................................................................................. 13

1. Acceptance of Conditions Governing the Procurement ................................................................................. 13

2. Incurring Cost ................................................................................................................................................ 13

3. Prime Contractor Responsibility .................................................................................................................... 13

4. Subcontractors/Consent ................................................................................................................................ 13

5. Amended Proposals ....................................................................................................................................... 13

6. Offeror’s Rights to Withdraw Proposal ......................................................................................................... 14

7. Proposal Offer Firm ....................................................................................................................................... 14

8. Disclosure of Proposal Contents .................................................................................................................... 14

9. No Obligation ................................................................................................................................................ 14

10. Termination .............................................................................................................................................. 15

11. Sufficient Appropriation............................................................................................................................ 15

12. Legal Review ............................................................................................................................................. 15

13. Governing Law .......................................................................................................................................... 15

14. Basis for Proposal ..................................................................................................................................... 15

15. Contract Terms and Conditions ................................................................................................................ 15

16. Offeror’s Terms and Conditions ................................................................................................................ 16

17. Contract Deviations .................................................................................................................................. 16

18. Offeror Qualifications ............................................................................................................................... 16

19. Right to Waive Minor Irregularities .......................................................................................................... 16

20. Change in Contractor Representatives ..................................................................................................... 17

21. Notice of Penalties .................................................................................................................................... 17

22. Agency Rights ........................................................................................................................................... 17

23. Right to Publish......................................................................................................................................... 17

24. Ownership of Proposals ............................................................................................................................ 17

25. Confidentiality .......................................................................................................................................... 17

26. Electronic mail address required............................................................................................................... 18

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27. Use of Electronic Versions of this RFP ....................................................................................................... 18

28. New Mexico Employees Health Coverage ................................................................................................ 18

29. Campaign Contribution Disclosure Form .................................................................................................. 18

30. Letter of Transmittal ................................................................................................................................. 19

31. Disclosure Regarding Responsibility ......................................................................................................... 19

32. New Mexico Preferences .......................................................................................................................... 21

III. RESPONSE FORMAT AND ORGANIZATION.................................................................................................... 21

A. NUMBER OF RESPONSES .................................................................................................................................... 21

B. ELECTRONIC SUBMISSION .................................................................................................................................. 21

1. Electronic Responses (NMDOH Bonfire Procurement Portal)......................................................................... 21

C. PROPOSAL FORMAT ........................................................................................................................................... 22

1. Proposal Content and Organization .............................................................................................................. 23

IV. SPECIFICATIONS .......................................................................................................................................... 23

A. DETAILED SCOPE OF WORK ................................................................................................................................ 23

B. TECHNICAL SPECIFICATIONS............................................................................................................................... 25

4. Organizational Experience............................................................................................................................. 26

5. Organizational References ............................................................................................................................ 27

6. Mandatory Specification ............................................................................................................................... 27

C. BUSINESS SPECIFICATIONS ................................................................................................................................. 30

1. Financial Stability .......................................................................................................................................... 30

2. Letter of Transmittal Form ............................................................................................................................ 30

3. Campaign Contribution Disclosure Form....................................................................................................... 30

A. EVALUATION POINT SUMMARY ......................................................................................................................... 31

B. EVALUATION FACTORS ....................................................................................................................................... 31

1. Non-Profit or Institution of Higher Learning (Pass or Fail) ............................................................................ 32

2. Board of Directors with, or plan to attain, required representation (Pass or Fail) ........................................ 32

3. Administrative Office (Pass or Fail) ............................................................................................................... 32

4. Knowledge and Expertise (700 points total).................................................................................................. 32

(a) Knowledge/Expertise relevant to state government and private sector, particularly in the EMS industry (100

points). .................................................................................................................................................................... 32

5. Organizational References (Mandatory) ....................................................................................................... 32

6. Mandatory Specifications (200 points).......................................................................................................... 33

7. Financial Stability (100 points) ...................................................................................................................... 33

8. Letter of Transmittal (Mandatory) ................................................................................................................ 33

9. Campaign Contribution Disclosure Form (Mandatory) ................................................................................. 33

C. EVALUATION PROCESS ....................................................................................................................................... 33

APPENDIX A ..................................................................................................................................................... 34

ACKNOWLEDGEMENT OF RECEIPT FORM.......................................................................................................... 34

APPENDIX B ..................................................................................................................................................... 36

CAMPAIGN CONTRIBUTION DISCLOSURE FORM ............................................................................................... 36

APPENDIX C ..................................................................................................................................................... 39

DRAFT CONTRACT ............................................................................................................................................ 39

APPENDIX D ..................................................................................................................................................... 55

LETTER OF TRANSMITTAL FORM....................................................................................................................... 55

APPENDIX E ..................................................................................................................................................... 57

ORGANIZATIONAL REFERENCE QUESTIONNAIRE............................................................................................... 57

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I. INTRODUCTION

A. PURPOSE OF THIS REQUEST FOR PROPOSALS

The purpose of the Request for Proposal (RFP) is to solicit sealed proposals to establish a contract

through competitive negotiations for the procurement of a contract(s) with Not-for-Profit or

approved public entities that will complete Emergency Medical Services (EMS), Center for Health

Protection and Public Health Division related tasks within the geographic State of New Mexico

EMS Regions.

These tasks will further the development of the EMS and “time sensitive condition” (stroke, heart

attack, and trauma) system throughout the State of New Mexico, and help assure that the EMS

Bureau completes its mission as stated in statute and rule. Additionally, work will be completed

that includes public health objectives that further the overall health of New Mexico residents. Work

will be performed at the direction of the EMS Bureau Chief or designee of the EMS Bureau. The

Contractor will be compensated for approved completed deliverables.

B. BACKGROUND INFORMATION

The Department of Health, Center for Health Protection, Emergency Medical Systems (EMS)

Bureau is responsible for the development, oversight, and continuous improvement of the statewide

EMS system in accordance with the Emergency Medical Services Act, Section 24-10B-1, et seq.,

NMSA 1978, and related statutes and rules.

New Mexico’s EMS system is organized into three geographic regions, each supported by a

regional office responsible for system planning, development, coordination, and technical

assistance. These regional offices serve as key operational partners of the EMS Bureau and support

the implementation of statewide EMS and “time-sensitive condition” systems of care, including

trauma, stroke, and cardiac/STEMI systems.

Historically, regional office functions have been fulfilled through contracts with not-for-profit

organizations. These regional offices play a critical role in supporting EMS agencies, healthcare

facilities, and communities through coordination, education, data support, and system improvement

initiatives.

The current contracts for EMS Regional Office services will expire on June 30, 2026. This

procurement is being conducted to ensure the continued provision of these essential services, while

allowing for evaluation of qualifications, experience, and the ability of Offerors to effectively

support the EMS Bureau’s mission and evolving system priorities.

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C. SCOPE OF PROCUREMENT

The Department of Health (DOH) Center for Health Protection EMS Bureau is procuring the

services of entities capable of performing the tasks listed in the RFP, to be documented in reports to

the EMS Bureau.

The term of the contract(s) resulting from this procurement will be one (1) year, with three one-year

renewals. Each offeror may submit proposals to operate one, two or three regional offices. This

may result in multiple-awarded contracts.

D. PROCUREMENT MANAGER

The Department of Health has assigned a Procurement Manager who is responsible for the conduct

of this procurement whose name, address, telephone number and e-mail address are listed below:

Name:

Telephone:

Email:

Daniel T. Gonzales, Procurement Manager

(505) 479-2961

DanielT.Gonzales@doh.nm.gov

1. Any inquiries or requests regarding this procurement should be submitted, in writing, to the

Procurement Manager. Offerors may contact ONLY the Procurement Manager regarding this

procurement. Other state employees or Evaluation Committee members do not have the

authority to respond on behalf of the Agency.

2. Protests of the solicitation or award must be submitted in writing to the Protest Manager

identified in Section II.B.13. As a Protest Manager has been named in this Request for

Proposals, pursuant to §13-1-172, NMSA 1978 and 1.4.1.82 NMAC, ONLY protests

delivered directly to the Protest Manager in writing and in a timely fashion will be

considered to have been submitted properly and in accordance with statute, rule and

this Request for Proposals. Protests submitted or delivered to the Procurement Manager will

NOT be considered properly submitted.

E. DEFINITION OF TERMINOLOGY

This section contains definitions of terms used throughout this procurement document, including

appropriate abbreviations:

1. “Agency” means the State Purchasing Division of the General Services Department or that

State Agency sponsoring this Procurement.

2. “Award” means the final execution of the contract document.

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Commodity Codes

• NAICS 541611Administrative Management and General Management Consulting Services
• NAICS 541690Other Scientific and Technical Consulting Services
• NAICS 541990All Other Professional, Scientific, and Technical Services

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