Project Information

Bid Title

Non-Emergency Transportation Services

Issuing Agency

Government of Ohio

Location

Ohio

Published Date

Dec 8, 2025

Closing Date

Dec 19, 2025

Government Level

State & Local

Status

Closed

Original Source

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Bid Documents

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Project Description

Bid Title:	Non-Emergency Transportation Services
Category:	Job and Family Services
Status:	Open

Description: LEGAL NOTICE Fulton County Job & Family Services is receiving proposals for non-emergency transportation services for consumers referred from Fulton County Job and Family Services (FCJFS). This includes transporting individuals in Fulton County and the surrounding areas. FCJFS wishes to contract with an experienced transportation provider from January 1, 2026, to December 31, 2026. The complete Request for Proposal (RFP) is available on our website at www.fultoncountyoh.com under E-Services/ Bid Postings.  RFP packets may also be obtained or examined at the FCJFS office at the address below, Monday through Friday between the hours of 8:00 a.m. and 4:00 pm. Written questions concerning this RFP may be submitted to FCJFS at the address below or via e-mail to For security reasons, you must enable JavaScript to view this E-mail address. by December 17, 2025, at 4:00 pm. FCJFS will endeavor, but shall not be required, to answer any such request for information. All answers shall be provided to all persons/firms who have received copies of this RFP and posted online. Sealed bids must be received at the address below by 4:00 pm on December 19, 2025. Melissa LaFountain, Fiscal Supervisor Fulton County Job & Family Services 604 S. Shoop Avenue, Suite 200, Wauseon, OH  43567 A public meeting is scheduled for 10:00 am on December 23, 2025, in the 2 nd floor conference room at 152 S. Fulton St. Wauseon, OH 43567 to open bids. This contract is contingent upon the availability of funding.  If funding is not available for the proposed services, this contract may be terminated or reduced as determined necessary by the agency. Publication Date/Time: 12/8/2025 8:00 AM Publication Information: Legal Notice: Request for Proposals for Non-Emergency Transportation Services Closing Date/Time: 12/19/2025 4:00 PM Submittal Information: Sealed Bid Bid Opening Information: 12/23/2025 @10:00am Contact Person: Melissa LaFountain, Fiscal Specialist Fulton County Job & Family Services 604 S. Shoop Avenue, Suite 200, Wauseon, OH 43567 419-337-0010 Ext. 1862 FAX 419-335-9628 E-mail: Melissa.LaFountain@jfs.ohio.gov Business Hours: 8:00am -4:00pm Monday-Friday Qualifications: Familiarity with Fulton County is beneficial but not required. Experience is taken into consideration with vendor selection. Must be licensed to conduct work in the State of Ohio. Must be registered with the System for Award Management (SAM.gov) Related Documents: Transportation RFP January 1, 2026 - December 31, 2026

Attachment Preview

Request for Proposal

Non-Emergency Transportation

______________________________________________________

GENERAL INFORMATION

Fulton County Job & Family Services (hereinafter, FCJFS) will receive proposals for non-emergency

transportation services for consumers referred from Fulton County Job and Family Services (FCJFS).

This includes transporting individuals in Fulton County and the surrounding area. FCJFS wishes to

contract with an experienced transportation provider for assistance in providing transportation

services for individuals.

Timetable

December 8, 2025

December 17, 2025 @4:00 pm

December 19, 2025 @4:00 pm

December 23, 2025 @10:00 am

January 1, 2026, to December 31, 2026

Request for Proposals (RFP) Released

Deadline for Submitting Questions

Deadline for Submitting Proposals

Public Meeting to Award Contract

Contract Period

Contact Person

Melissa LaFountain, Fiscal Supervisor

Fulton County Job & Family Services

604 S. Shoop Avenue, Suite 200,

Wauseon, OH 43567

419-337-0010 Ext. 1862

FAX 419-335-9628

E-mail: Melissa.LaFountain@jfs.ohio.gov

Written questions concerning this Request for Proposal (RFP) may be submitted to FCJFS at the address

below or via e-mail to Melissa.LaFountain@jfs.ohio.gov by December 17, 2025, at 4:00 pm. FCJFS will

endeavor, but shall not be required, to answer any such request for information. All answers shall be

provided to all persons/firms who have received copies of this RFP and posted online. Sealed bids

must be received at the address below by 4:00 pm on December 19, 2025.

Conflict of Interest

No vendor will promise or give to any FCJFS employee anything of value that could influence the

employee in their decision on awarding contracts/vendor agreements. No vendor will try to influence

an employee of FCJFS to violate any procurement policies of the agency, the Ohio Revised Code, or

Federal Procurement Regulations.

Availability of Funds

This RFP and all agency contracts/vendor agreements are contingent on the availability of funds. If,

during the RFP process, funds are not available for the proposed services, the RFP process will be

canceled. The vendor will be notified at the earliest possible time. FCJFS is not required to

compensate the vendor for any expenses incurred as a result of the RFP process.

VENDOR PROJECT REQUIREMENTS

Program Description

FCJFS is seeking a provider(s) for transportation services. The goal of the program is to provide

transportation services for customers referred from FCJFS for agency, medical (including stretcher

service), work-related appointments, and other transports in Fulton County and the surrounding area.

Program Characteristics

The Transportation Provider must be:

1. Culturally responsive to the customers they transport.

2. Respectful of the customers they transport.

Staff Requirements

Experience in providing transportation services to individuals in the immediate area of Fulton County,

and/or individuals of similar locations and characteristics.

Indicate which staff will be involved directly with providing the transportation services.

Staff resumes must be submitted with the bid.

It is expected transportation services include the need for the services at various times throughout the

day.

Vendor Requirements

Familiarity with Fulton County is beneficial but not required. Experience is taken into consideration

with vendor selection.

Must be licensed to conduct work in the State of Ohio.

Must be registered with the System for Award Management (SAM.gov)

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Exclusions

Transportation Services funds may not be used to pay for:

1. Medical, psychological, psychiatric, therapeutic, diagnostic services or treatment.

2. Services that can be paid for by third party resources such as Medicaid, private health

insurance, etc.

3. Construction or purchase of facilities or buildings.

4. Purchase of equipment.

Target Population

This proposal is limited to serving Fulton County residents who are referred for services by FCJFS.

Project Deliverables

The vendor must be able to measure and report the following statistical information during the

contract period:

Service Delivery Expectations:

● The number of individuals served who are transported to his or her

appointments timely.

Output Effectiveness:

• the number of individuals served

• the number of individuals who are no-calls, no-shows

• the mileage

• the number of trips

Billing Requirements

Invoices should be submitted via email to Fulton_Fiscal@jfs.ohio.gov on a weekly basis following the

week in which services were provided. The invoice will include the miles transported per trip, the

name of individuals served, the destination transported, the negotiated rate and total rate for the

transportation provided. Invoices should include proof of signature by the customer who was

transported and the total mileage for the trip. Beginning and ending mileage for each trip should also

be provided.

SUBMITTING BIDS

Delivery of Bids

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Vendors must mail or deliver one signed, sealed original proposal to Fulton County Job & Family

Services, 604 S. Shoop Avenue, Suite 200, Wauseon, Ohio 43567, no later than 4:00 p.m., December

19, 2025.

Acceptance and Rejection of Bids

FCJFS reserves the right to reject any or all Bids.

Opening of Bids

The sealed bids will be opened by FCJFS in a public meeting on December 23, 2025, at 10 :00 am at

Fulton County Commissioners, 152 S. Fulton St., Wauseon, Ohio, in the 2nd floor conference room

Contract Period-Funding & Invoicing

The contract begins on January 1, 2026, and ends on December 31, 2026. The vendor shall claim

payment only for eligible services provided, in the amount determined by the negotiated budget.

Reimbursement by FCJFS will be made within 30 days of receipt of qualified weekly invoices and any

required documentation or revisions.

Confidentiality & Security

Any vendor with access to confidential information will be required to keep that information

confidential.

CONTRACT COMPLIANCE REVIEW AND MONITORING POLICY

The contract requires the completion of contract compliance reviews, or monitoring, to ensure FCJFS

receives quality and cost-effective services.

The scope of the review is for any given month within the vendor agreement period.

Components of a Review-Financial and Service

Financial reviews are an examination of financial records that can include general ledger journal

entries, payroll ledgers, invoices, bank statements, detailed trial balance, annual financial statement,

Board minutes, etc. Actual program expenses are reviewed and compared to the program budget

submitted to FCJFS to determine the actual cost of the program and the appropriateness of expenses

claimed.

Service reviews can include an examination of client records, rosters, quality and quantity assurance

data, observation of activities (when appropriate), and/or customer satisfaction surveys. If the vendor

had a recent audit, FCJFS requires a copy of the audit be submitted to FCJFS.

Actual service documentation will be compared with services invoiced to and reimbursed by FCJFS.

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A copy of the review report is given to the vendor and filed with the vendor agreement. All issues

reported must be resolved. When determined necessary by FCJFS, another review is completed within

the vendor agreement period. This mini review is to determine and ensure adherence to the

compliance reports recommendations.

Overpayment Recovery

An overpayment occurs when there is no documentation to support service(s) invoiced and paid, the

consumer was not eligible for the service, or the vendor billed for unallowable costs or costs not in the

vendor agreement budget or more than the budget line items.

A repayment plan will be developed with the vendor. Except in unusual circumstances, complete

repayment must be made within the vendor agreement duration unless negotiated with and agreed

upon by FCJFS.

BID FORMAT

Proposal Format

To simplify the process of evaluating bids, and to assure each proposal receives the same review, all

bids must be submitted in the following format. Bids must contain all the items listed here in the

format provided. Proposal sections must be numbered corresponding to the following format:

• Cover Sheet Form

• Proposal Narrative

• Budget

• Copies of agency professional certifications and resumes

• Verification of auto/liability insurance

Proposal Format

The elements listed below should be included in a detailed narrative format.

• Summary: A statement as to the intent of the proposal, the basic program approach,

highlighting such details as the estimated number to be served and planned outcomes.

• Program Description: A detailed narration of your planned implementation and delivery of

Transportation services.

• Goals/objectives and performance and effectiveness levels: Discuss target populations and

project deliverables as specified in this RFP; projected number of families to be served.

• Justification for budget costs: Discuss in detail the budget line-item costs proposed and their

justification. Develop and define a unit cost.

• Fiscal capacity: Describe your process to capture and report fiscal information, processing

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Commodity Codes

• NAICS 485991Special Needs Transportation

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