Managed IT Services

Project Information

Bid Title
Managed IT Services
Issuing Agency
City of Lake Forest
Location
California
Published Date
Jan 21, 2026
Closing Date
Feb 13, 2026
Government Level
State & Local
Status
Closed
Original Source
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Project Description


Project ID:

Title: Managed IT Services

Addenda: 0

Release Date: 1/21/2026

Due Date: 2/13/2026

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Managed IT Services
Request for Proposal (RFP)
City Manager - Information Technology (IT)
518 , 519 , 54 , 5415 , 5416 ... show all
Release Date: Wednesday, January 21, 2026
· Due Date: Friday, February 13, 2026 5:00pm
Posted Wednesday, January 21, 2026 2:30pm
All dates & times in Pacific Time
Draft Response Events RSVP No Bid22 days, 23 hours, 39 minutes


Post Information

Posted At:Wed, Jan 21, 2026 2:30 PM
Sealed Bid Process:Yes (Bids Sealed / Pricing Sealed)
Private Bid:No
Overview


Summary

The City is soliciting proposals from qualified Information Technology (“IT”) service providers to deliver comprehensive managed IT services, including Backup and Disaster Recovery, cybersecurity, and cloud support. The selected Consultant will function as the City’s strategic technology partner, providing Help Desk services; network and systems administration; Backup and Disaster Recovery operations; cloud and Microsoft 365 management; AI support; and secure telecommuting capabilities. The Consultant will also serve in the roles of virtual Chief Technology Officer (“vCTO”) and virtual Chief Security Officer (“vCSO”), offering expert guidance on technology planning, security governance, and long-term modernization efforts.

This RFP seeks a vendor capable of maintaining high service levels, ensuring the reliability, recoverability, and security of City systems, and supporting a continually evolving technology environment.



Background

About the City


The City of Lake Forest is located in southern Orange County, California, in the area commonly referred to as the Saddleback Valley, with a population of approximately 85,000. It is the County's thirty-first city and the second largest city within the Saddleback Valley, encompassing 16.6 square miles. The City of Lake Forest's fiscal year begins on July 1 and ends on June 30.

The City was incorporated in 1991, operates under the Council/Manager form of government and is considered a contract city. The five members of the City Council are elected by district. They serve staggered four-year terms, with the Mayor being selected annually from among the Council Members. The Council meets on the first and third Tuesdays of each month.

City Hall is located at 100 Civic Center Drive, Lake Forest, California 92630. The telephone number is (949) 461-3400, and the fax is (949) 461-3511. The City website address is http://www.lakeforestca.gov .

Project Description

The City is seeking a qualified vendor for the managed IT Support Service.

The City anticipates awarding a contract with an initial term of August 1,2026 to July 31, 2029 . The City will have the option, at its sole discretion, to extend the agreement for up to two (2) additional one year terms. If the parties are unable to reach an agreement, the City, at its sole discretion, will not move forward with the renewal option and shall re-procure the work.



Timeline

Release Project Date:
January 21, 2026
Pre-Proposal Meeting (Non-Mandatory):
January 29, 2026, 9:45am
Community Center – Maple Conference Room, City of Lake Forest Civic Center
Pre-proposal Requests for Clarification:
February 6, 2026, 5:00pm
Proposal Submission Deadline:
February 13, 2026, 5:00pm
Anticipated Final Selection/ City Council Target Date:
April 21, 2026
Anticipated Project Start :
August 1, 2026
Commodity Codes
  • NAICS 541511Custom Computer Programming Services
  • NAICS 541512Computer Systems Design Services
  • NAICS 541513Computer Facilities Management Services
  • NAICS 541519Other Computer Related Services
  • NAICS 811212Computer and Office Machine Repair and Maintenance
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