Managed IT Services
Project Information
- Bid Title
- Managed IT Services
- Issuing Agency
- City of Lake Forest
- Location
- California
- Published Date
- Jan 21, 2026
- Closing Date
- Feb 13, 2026
- Government Level
- State & Local
- Status
- Closed
- Original Source
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- Bid Documents
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- Project Description
-
Project ID:
Title: Managed IT Services
Addenda: 0
Release Date: 1/21/2026
Due Date: 2/13/2026
Managed IT ServicesFollowRequest for Proposal (RFP)City Manager - Information Technology (IT)518 , 519 , 54 , 5415 , 5416 ... show allRelease Date: Wednesday, January 21, 2026· Due Date: Friday, February 13, 2026 5:00pmPosted Wednesday, January 21, 2026 2:30pmAll dates & times in Pacific TimeDraft Response Events RSVP No Bid22 days, 23 hours, 39 minutesOverview
Post Information
Posted At:Wed, Jan 21, 2026 2:30 PM
Sealed Bid Process:Yes (Bids Sealed / Pricing Sealed)
Private Bid:No
SummaryThe City is soliciting proposals from qualified Information Technology (“IT”) service providers to deliver comprehensive managed IT services, including Backup and Disaster Recovery, cybersecurity, and cloud support. The selected Consultant will function as the City’s strategic technology partner, providing Help Desk services; network and systems administration; Backup and Disaster Recovery operations; cloud and Microsoft 365 management; AI support; and secure telecommuting capabilities. The Consultant will also serve in the roles of virtual Chief Technology Officer (“vCTO”) and virtual Chief Security Officer (“vCSO”), offering expert guidance on technology planning, security governance, and long-term modernization efforts.
This RFP seeks a vendor capable of maintaining high service levels, ensuring the reliability, recoverability, and security of City systems, and supporting a continually evolving technology environment.
BackgroundAbout the City
The City of Lake Forest is located in southern Orange County, California, in the area commonly referred to as the Saddleback Valley, with a population of approximately 85,000. It is the County's thirty-first city and the second largest city within the Saddleback Valley, encompassing 16.6 square miles. The City of Lake Forest's fiscal year begins on July 1 and ends on June 30.The City was incorporated in 1991, operates under the Council/Manager form of government and is considered a contract city. The five members of the City Council are elected by district. They serve staggered four-year terms, with the Mayor being selected annually from among the Council Members. The Council meets on the first and third Tuesdays of each month.
City Hall is located at 100 Civic Center Drive, Lake Forest, California 92630. The telephone number is (949) 461-3400, and the fax is (949) 461-3511. The City website address is http://www.lakeforestca.gov .
Project Description
The City is seeking a qualified vendor for the managed IT Support Service.
The City anticipates awarding a contract with an initial term of August 1,2026 to July 31, 2029 . The City will have the option, at its sole discretion, to extend the agreement for up to two (2) additional one year terms. If the parties are unable to reach an agreement, the City, at its sole discretion, will not move forward with the renewal option and shall re-procure the work.
Timeline
Release Project Date:January 21, 2026Pre-Proposal Meeting (Non-Mandatory):January 29, 2026, 9:45amCommunity Center – Maple Conference Room, City of Lake Forest Civic CenterPre-proposal Requests for Clarification:February 6, 2026, 5:00pmProposal Submission Deadline:February 13, 2026, 5:00pmAnticipated Final Selection/ City Council Target Date:April 21, 2026Anticipated Project Start :August 1, 2026 - Commodity Codes
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- NAICS 541511Custom Computer Programming Services
- NAICS 541512Computer Systems Design Services
- NAICS 541513Computer Facilities Management Services
- NAICS 541519Other Computer Related Services
- NAICS 811212Computer and Office Machine Repair and Maintenance
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