Project Information

Bid Title

IBM Accelerated Value Program (AVP) Service Renew

Issuing Agency

Washington Metropolitan Area Transit Authority

Location

Washington

Published Date

Oct 20, 2025

Closing Date

Nov 19, 2025

Government Level

State & Local

Status

Closed

Ref. #

WMATA-0000010561

Original Source

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Bid Documents

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Project Description

SEP Program: Solicitation Name: MBE IBM Accelerated Value Program (AVP) Service Renew SEP %: Solicitation ID: WMATA-0000010561 Solicitation Format/Type: Sell Solicitation RFx Solicitation Round: 1 Solicitation Version: 1 Solicitation Start Date: 10/20/2025 2:00PM EDT 11/19/2025 12:00 PM EST Solicitation End Date: Pre Bid/Proposal Date: Bid/Propose on all Lines Items: Yes Solicitation Description: IBM is the sole manufacturer and provider of Maximo Enterprise Asset Software, a critical system used by WMATA's asset management and maintenance offices, supply chain management, and IT departments for tracking maintenance material management records. Since its adoption in May 2006, Maximo has served as WMATA's official software for Enterprise Asset Management. Through the Accelerated Value Program (AVP), WMATA benefits from 24/7/365 access to a dedicated IBM support team, including escalation to Premier Level 2 and 3 customer support for resolving software-related technical issues. Additionally, WMATA receives early access to all software downloads, upgrades, patches, and fixes ahead of public release. IBM's technical support under AVP includes comprehensive assistance with product functionality, software updates, and patches, provided at no additional cost to WMATA. Payment Terms: Edits to Submitted Bids: Allowed Multiple Bids: Not Allowed Contact: Caison,Sherry A Phone: SCaison@wmata.com Email: Online Discussion: Live Chat Help:

Commodity Codes

• NAICS 541511Custom Computer Programming Services
• NAICS 541512Computer Systems Design Services
• NAICS 541519Other Computer Related Services

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