Project Information

Bid Title

Computerized Maintenance and Enterprise Service Management System

Issuing Agency

Hillsborough County Public Schools

Location

Florida

Published Date

Oct 9, 2025

Closing Date

Nov 6, 2025

Government Level

State & Local

Status

Closed

Ref. #

25540-RFP-DST

Original Source

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Bid Inquiries

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Bid Documents

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Project Description

Main

Agency
Hillsborough County Public Schools

Status
Active

Fiscal Year
2026

Primary Contact
Erika James

Title
Computerized Maintenance and Enterprise Service Management System

Secondary Contact
Tiffanie Cason

Number
25540-RFP-DST

Tertiary Contact

Type
Request for Proposal

Department

Online Submissions
Yes

Project Estimate

Piggyback Solicitation
No

Insurance Required
No

Bid Bond Required
No

Bid Bond Amount

Performance Bond Required
No

Performance Bond Amount

Construction Bond Required
No

Construction Bond Amount

Scope of Services
This solicitation seeks proposals for a service management system to allow for HCPS to leverage any and all of the following functionalities: maintenance requests, maintenance scheduling, full ITSM with ITIL frameworks, work order aging, cost data capture, Help Desk/user support tickets, Choice tickets, business intelligence and analytics capabilities, property control/asset management, warranty data, subcontractor data, safety and security, construction/renovation, portable placements, building automation, mass communications, facility use agreements, facility condition assessment, property controlintegration with other systems (e.g., Infor—Finance/AP, Infor--HR, Foghorn, Facilitron, Freshworks, EFIS, Focus, GIS/Locator, C&E cameras, Centegix, PSAP, SNS, Transportation, Apptegy, etc.).

Dates(All times are listed as EST )

Broadcast Date
10/9/2025 12:00 PM EST

Question End Date
10/23/2025 12:00 PM EST

Due Date
11/6/2025 3:00 PM EST

Bid Opening Date

Pre-Bid Meetings

Total: 0 (All times are listed as EST )

Date

Time

Mandatory

Location

Shortlist Meeting

Total: 0 (All times are listed as EST )

Date

Time

Location

Documents

Total: 4

Type	Name	Description	File Type
All Bid Types	CONTRACTING WITH ENTITIES OF FOREIGN COUNTRIES OF CONCERN PROHIBITED AFFIDAVIT.pdf	CONTRACTING WITH ENTITIES OF FOREIGN COUNTRIES OF CONCERN PROHIBITED AFFIDAVIT	PDF
All Bid Types	Vendor Registration Form 07.10.25.pdf	Vendor Registration/Substitute W-9	PDF
All Bid Types	STATEMENT OF NO BID.pdf	Statement of No Bid	PDF
Request for Proposal	25540-RFP-DST Computerized Maintenance and Enterprise Service Management System.pdf	Request for Proposal	PDF

Quote/Bid

Zones
Total: 0

Zone

Groups
Total: 0

Group

Quote/Bid Items

Total: 0

#

Required

Group

Make

Model

Description

Quantity

Unit of Measure

Price/ Percent

Type

Additional Quote/Bid Items Fields

Display Options Spreadsheet Section	No	Display Image and Specifications Hyperlink Fields	No
Display Build Sheet File Upload Field	No	Display Options File Upload Field	No
Require Build Sheet File to be Uploaded	No	Require Options File to be Uploaded	No
Display Lead Time Field	No	Display Standard Packaging Field	No

Delivery Date
None

Required Files to be Uploaded by the Vendor
None

Shipping
None

Terms and Conditions
None

Include Shipping in Price of Items
No

Display Bid Tabulation to Vendors
No

Display Vendor Submissions to Vendors
No

View Vendor Submissions while Bid Solicitation is Active
No

Allow Options File to be Updated after Due Date
No

Allow Post Due Date Submission
No

Questions & Answers

Total: 0

Question

Date Asked

Answer

Date Answered

Commodity Codes

Total: 25

Code	Description
[206-25]	Computer Systems, Digital
[206-28]	Computer Systems, Process Control
[730-12]	Computer-Automated Measurement and Control (CAMAC) Systems and Devices, All Kinds
[958-23]	Computer Management Services
[967-28]	Computer Hardware and Software Manufacturing Services
[969-10]	Computer Programing Services, CIS
[920-29]	Facilities Management Services, Computer
[920-40]	Programming Services, Computer
[958-15]	Building and Facilities Management Services
[958-5]	Asset Management Services
[208-11]	Application Software, Microcomputer
[206-54]	Geographic Information Systems (GIS)
[208-18]	Bar Code Software (Microcomputer)
[208-37]	Database Software
[208-55]	Inventory Management
[208-80]	Software, Microcomputer (Not Otherwise Classified)
[920-46]	Software Updating Services
[208-20]	Business Software, Misc.: Agenda, Labels, Mail List, Planning, Scheduling, etc.
[208-21]	Business Intelligence Software
[208-81]	Software For Computer Software Training
[208-88]	Software, Monitoring
[209-83]	Software, Mini/Mainframe Computer (Not Otherwise Classified)
[967-28]	Computer Hardware and Software Manufacturing Services
[208-51]	Human Resources Software
[209-52]	Human Resources Software

Publications

Total: 0

Publication

Date

Commodity Codes

• NAICS 541511Custom Computer Programming Services
• NAICS 541512Computer Systems Design Services
• NAICS 541513Computer Facilities Management Services
• NAICS 541519Other Computer Related Services
• NAICS 541611Administrative Management and General Management Consulting Services

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