Project Information

Bid Title

?RFP?MEDICAID BILLING & SERVICE DOCUMENTATION PLATFORM

Issuing Agency

Jackson County School System

Location

Georgia

Published Date

Apr 3, 2026

Closing Date

Government Level

State & Local

Status

Closed

Original Source

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Bid Documents

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Project Description

​RFP MEDICAID BILLING & SERVICE DOCUMENTATION PLATFORM

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Request for Proposal (RFP)

Medicaid Billing & Service Documentation Platform

Jackson County School System – Special Education Department

The Jackson County School System (JCSS) Special Education Department is seeking proposals

from qualified vendors to provide a comprehensive Medicaid billing and service documentation

platform. The goal is to improve efficiency, ensure compliance, and maximize reimbursement for

eligible services provided to students.

JCSS is particularly interested in solutions that streamline workflows for both therapy services

and nursing services, reduce duplicate documentation, and provide real-time data insights.

Scope of Services

The selected vendor must provide a platform that supports the following:

A. Nursing Services

●​ Integration with Infinite Campus, including CPT code automation

●​ Elimination of duplicate documentation through automated workflows

●​ Ability to maximize documentation within Infinite Campus Health

●​ Training and support for nursing staff on documentation best practices

●​ Capability to support Free Care Medicaid billing expansion upon state approval

B. Therapy Services (Speech, OT, PT, etc.)

●​ Full integration with Student Information Systems (SIS)

●​ Medicaid eligibility filtering for efficient billing

●​ Flexible logging options:

o​ Bulk logging

o​ Group session logging

o​ Ability to convert group sessions to individual sessions as needed

●​ Compliance tracking:

o​ Prescribed vs. delivered service minutes

●​ Documentation tools:

o​ SOAP notes

o​ Word bank features

o​ Talk-to-text capabilities

●​ Shared student access across service providers

●​ Calendar-based service logging

●​ Supervisor review and approval workflows

●​ Ability to support multiple therapists per student

Required System Capabilities

The platform must include:

●​ Automated data integrations with:

o​ GO-IEP

o​ Infinite Campus (including Health/Nursing modules)

●​ Centralized, real-time compliance tracking for all IEP students (not limited to

Medicaid-eligible students)

●​ Mobile-friendly interface for providers

●​ Efficient documentation process (target: ~15 seconds per service log)

●​ Real-time analytics and reporting capabilities

o​ No reliance on delayed or retroactive reporting cycles

●​ Full claim management services

●​ Dedicated customer support, preferably with Georgia-based expertise

Objectives

The Jackson County School System aims to:

●​ Eliminate duplicate documentation across systems

●​ Improve compliance with IEP service delivery requirements

●​ Maximize Medicaid reimbursement opportunities

●​ Increase staff efficiency and reduce administrative burden

●​ Provide transparency through real-time data and reporting

●​ Ensure scalability to support future program expansion

Proposal Requirements

Vendors should include the following in their proposal:

●​ Overview of platform and capabilities

●​ Description of system integrations (GO-IEP, Infinite Campus, etc.)

●​ Implementation timeline and onboarding process

●​ Training plan for therapy and nursing staff

●​ Customer support structure

●​ Pricing model and cost breakdown

●​ Experience working with Georgia school districts

●​ References from similar districts

Evaluation Criteria

Proposals will be evaluated based on:

●​ Alignment with required features and functionality

●​ Ease of use for staff

●​ Integration capabilities

●​ Compliance and reporting strength

●​ Vendor experience and reputation

●​ Cost-effectiveness

●​ Quality of customer support

Jackson County School System is committed to improving service delivery, compliance, and

operational efficiency within its Special Education Department. We seek a forward-thinking

partner that can provide a reliable, user-friendly, and fully integrated Medicaid billing solution.

Commodity Codes

• NAICS 541219Other Accounting Services
• NAICS 541511Custom Computer Programming Services
• NAICS 541611Administrative Management and General Management Consulting Services

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