Project Information

Bid Title

Behavioral Health Call Center Training and Quality Assurance Solution

Issuing Agency

Multnomah County

Location

Oregon

Published Date

Sep 5, 2025

Closing Date

Oct 3, 2025

Government Level

State & Local

Status

Closed

Ref. #

RIP-33-2026

Original Source

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Bid Documents

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Project Description

Behavioral Health Call Center Training and Quality Assurance Solution

Multnomah County Behavioral Health Call Center is seeking AI-integrated software solution to enhance its training processes and quality assurance.

Open: 9/5/2025 9:00 AM PDT

Close: 10/3/2025 4:00 PM PDT

Type: RIP

Number: RIP-33-2026

Contact:
Ken Scholes ken.scholes@multco.us

Details:

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Commodity Codes

• NAICS 541611Administrative Management and General Management Consulting Services
• NAICS 541690Other Scientific and Technical Consulting Services
• NAICS 541990All Other Professional, Scientific, and Technical Services
• NAICS 611430Professional and Management Development Training

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