Project Information

Bid Title

Request for Information for FasTrak® Regional Customer Service Center (RCSC) Back Office System (BOS)

Issuing Agency

Association of Bay Area Governments

Location

California

Published Date

Apr 30, 2025

Closing Date

May 16, 2025

Government Level

State & Local

Status

Closed

Ref. #

EPS--28092

Original Source

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Project Description

Project: Request for Information for FasTrak® Regional Customer Service Center (RCSC) Back Office System (BOS)

Ref. #: EPS--28092

Type: RFI

Status:

Open

Open Date: Apr 30th 2025, 10:30 AM PDT

Questions Due Date: Never

Contact Information: Mey Phu, mphu@bayareametro.gov

Close Date: May 16th 2025, 4:00 PM PDT

Project Description: The Bay Area Toll Authority (BATA) is seeking responses to a Request for Information (RFI) regarding the replacement of its FasTrak® Regional Customer Service Center (RCSC) Back Office System (BOS). BATA is evaluating its tolling back-office procurement approach and is seeking input from the industry to better understand alternative options. BATA intends to hold individual meetings with interested and qualified vendors to hear thoughtful responses to targeted questions. Responses to the RFI will be used to inform BATA’s approach to replacing its back-office.

Commodity Codes

• NAICS 541511Custom Computer Programming Services
• NAICS 541513Computer Facilities Management Services
• NAICS 541519Other Computer Related Services
• NAICS 541611Administrative Management and General Management Consulting Services
• NAICS 561210Facilities Support Services

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