Project Information

Bid Title

Live Agent Services

Issuing Agency

County of San Mateo

Location

California

Published Date

May 7, 2026

Closing Date

Jun 4, 2026

Government Level

State & Local

Status

Closed

Original Source

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Bid Documents

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Project Description

Project ID:

Title: Live Agent Services

Addenda: 0

Release Date: 5/7/2026

Due Date: 6/4/2026

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Live Agent Services

Request for Proposals

Health - SMMC

91520 , 94846 , 95605 , 95826 , 96102

Project ID: 66000-2526-246

Release Date: Thursday, May 7, 2026

· Due Date: Thursday, June 4, 2026 1:00pm

Posted Thursday, May 7, 2026 7:00am

All dates & times in Pacific Time

Draft Response No Bid27 days, 18 hours, 29 minutes

Post Information

Posted At:Thu, May 7, 2026 7:00 AM
Sealed Bid Process:Yes (Bids Sealed / Pricing Sealed)
Private Bid:No

Overview

Summary

San Mateo Medical Center (SMMC) is a public hospital and clinic system fully accredited by The Joint Commission. SMMC operates outpatient clinics throughout San Mateo County, an acute-care hospital, and long-term care facilities in San Mateo and Burlingame. San Mateo Medical Center serves the health care needs of all residents of San Mateo County, with an emphasis on education and prevention, and without regard for ability to pay.

The County of San Mateo is seeking proposals for Live Agent Services .

Timeline

RFP Released:

May 7, 2026

Deadline for Questions and Comments:

May 18, 2026, 1:00pm

Question Response Deadline:

May 22, 2026, 11:55pm

Proposal Due Date and Time:

June 4, 2026, 1:00pm

Commodity Codes

• NAICS 541611Administrative Management and General Management Consulting Services

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