Electronic Payment System for "Call-n-Ride Transportation Program"

Project Information

Bid Title
Electronic Payment System for "Call-n-Ride Transportation Program"
Issuing Agency
Montgomery County
Location
Maryland
Published Date
Mar 27, 2026
Closing Date
Apr 29, 2026
Government Level
State & Local
Status
Closed
Ref. #
RFP # 1189048
Original Source
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Project Description
Formal Solicitation Details

Solicitation Number
RFP # 1189048
Bid Opening/
RFP Closing Date
Apr 29 2026 3:00PM
Title
Electronic Payment System for "Call-n-Ride Transportation Program"
Amendments
None to Date
Pre-Submission Conference
Microsoft Teams Meeting (See Solicitation for Details)
Apr 13 2026 11:00AM
Contacts
Technical Contact:
Faisal Khan
240-777-5889
Faisal.Khan@montgomerycountymd.gov

Procurement Specialist:
Jing Chen
(240) 777-9916
Jing.Chen@montgomerycountymd.gov
Scope

The Montgomery County Government, Maryland—Department of Transportation, Division of Transit (Call-n-Ride Program/MCDOT/the County)—is seeking proposals from qualified transportation management software providers to support, modernize, and enhance the Call-n-Ride Transportation Program. The County’s primary goal is to replace the existing closed-loop electronic swipe card payment system currently used in County taxicabs with a more advanced open-loop payment card system. This new system must function exclusively with authorized private and public transportation vendors—including taxicabs, Transportation Network Companies (TNCs), and similar providers—through the implementation of appropriate Merchant Category Codes (MCCs).
This Request for Proposals (RFP) invites competitive submissions to establish a contract for the comprehensive management and operation of the Call-n-Ride Program’s participant payment and service systems. The County seeks a contractor capable of delivering the following services:

• Project Management and Staffing
• Automated Open-Loop Card Payment System, including issuance and maintenance of reloadable open-loop cards
• Customer Service Support 12
• Service and Contract Monitoring and Operational Support
• Provision of Application Programming Interface (API) integration and Information Technology (IT) services, including the design, development, and maintenance of secure database-driven web portals for     account and transaction management, accessible to both administrators/staff and program participants.
• Financial Management, including monthly funding loads, account reconciliation, and transaction processing
• Data Management and Reporting

Bid Holders


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Link to Solicitation
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Email:
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Commodity Codes
  • NAICS 541330Engineering Services
  • NAICS 541511Custom Computer Programming Services
  • NAICS 541512Computer Systems Design Services
  • NAICS 541611Administrative Management and General Management Consulting Services
  • NAICS 541690Other Scientific and Technical Consulting Services
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