Project Information

Bid Title

Answering Service for Public Utilities Department

Issuing Agency

Collier County

Location

Florida

Published Date

Jul 13, 2026

Closing Date

Aug 13, 2026

Government Level

State & Local

Status

Closed

Ref. #

26-8670

Original Source

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Bid Documents

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Project Description

Project ID: 26-8670

Title: Answering Service for Public Utilities Department

Addenda: 0

Release Date: 7/13/2026

Due Date: 8/13/2026

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Answering Service for Public Utilities Department

Procurement

72553 , 72554 , 83931 , 83932 , 83984 ... show all

Project ID: 26-8670

Release Date: Monday, July 13, 2026

· Due Date: Thursday, August 13, 2026 3:00pm

Posted Monday, July 13, 2026 1:08pm

All dates & times in Eastern Time

Draft Response No Bid30 days, 17 hours, 19 minutes

Post Information

Posted At:Mon, Jul 13, 2026 1:08 PM
Sealed Bid Process:Yes (Bids Sealed / Pricing Sealed)
Private Bid:No

Overview

Summary

As requested by the Public Utilities Department (hereinafter, the “Division or Department”), the Collier County Board of County Commissioners Procurement Services Division (hereinafter, “County”) has issued this Invitation to Bid (hereinafter, “ITB”) with the intent of obtaining bid submittals from interested and qualified Bidders in accordance with the terms, conditions and specifications stated or attached. The Bidders, at a minimum, must achieve the requirements of the Specifications or Scope of Work stated herein. All references to “Bidder” are also referred to as “Contractor” and “Vendor.”
Historically, County departments have spent approximately $60,000 annually, however, this may not be indicative of future buying patterns.

Background

Collier County Public Utilities Department is responsible for maintaining service in the following product lines: potable water, irrigation quality water, wastewater, solid waste collection, utility billing and customer service and Public Utilities Engineering and capital improvement project management. The County wishes to establish an agreement for an after-hour, weekend and holiday telephone answering service to assist with customer concerns and questions related to the Public Utilities services and support.

Timeline

Release Project Date:

July 13, 2026

Question Submission Deadline:

August 6, 2026, 5:00pm

Proposal Submission Deadline:

August 13, 2026, 3:00pm

Commodity Codes

• NAICS 561421Telephone Answering Services

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