Project Information

Bid Title

Professional Counseling Services

Issuing Agency

County of San Mateo

Location

California

Published Date

Mar 8, 2026

Closing Date

Apr 6, 2026

Government Level

State & Local

Status

Closed

Original Source

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Bid Documents

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Project Description

Project ID:

Title: Professional Counseling Services

Addenda: 0

Release Date: 3/5/2026

Due Date: 4/6/2026

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Professional Counseling Services

Request for Proposals

Sheriff's Office

94876 , 95221

Project ID: 2026-RFP-00367

Release Date: Thursday, March 5, 2026

· Due Date: Monday, April 6, 2026 12:00am

Posted Thursday, March 5, 2026 5:52pm

All dates & times in Pacific Time

Draft Response Events RSVP No Bid28 days, 5 hours, 32 minutes

Post Information

Posted At:Thu, Mar 5, 2026 5:52 PM
Sealed Bid Process:Yes (Bids Sealed / Pricing Sealed)
Private Bid:No

Overview

Summary

The San Mateo County Sheriff's Office (“SMCSO”) is seeking proposals from qualified vendors to provide comprehensive, confidential professional counseling services for sworn and professional (non-sworn) personnel. With more than 800 employees serving across patrol, custody, investigative, and administrative divisions, SMCSO personnel routinely encounter high-stress situations, critical incidents, and cumulative trauma associated with law enforcement and correctional work. The County seeks a qualified contractor to deliver responsive, culturally competent mental health services that support employee wellness, resilience, and operational readiness.

The Sheriff’s Office requires a counseling program that ensures timely access to confidential services for employees and, when appropriate and approved, their family members. Services must include short-term counseling, crisis and critical incident response, on-site and virtual clinical availability, departmental training on mental health and wellness topics, and participation in outreach efforts. The contractor must maintain strict confidentiality while coordinating administrative authorization processes for additional sessions and family services without compromising clinician–client privilege.

The anticipated start date for services is July 1, 2026, subject to successful contract negotiation. Through this partnership, SMCSO seeks to enhance workforce wellness, mitigate the impact of critical incidents, and sustain a healthy, resilient organization committed to serving the community.

Background

The San Mateo County Sheriff's Office (SMCSO) provides law enforcement, custody, and public safety services throughout San Mateo County, serving a diverse and dynamic population across urban, suburban, and coastal communities. With over 800 sworn and professional staff assigned to patrol operations, corrections, court security, investigations, and administrative functions, employees routinely perform duties that expose them to critical incidents, traumatic events, and sustained operational stress. These experiences may include officer-involved incidents, in-custody deaths, child abuse cases, violent crimes, natural disasters, and other high-impact events that can have both immediate and cumulative psychological effects.

The nature of public safety work presents unique cultural and operational challenges to seeking mental health support. Employees often work irregular schedules, extended shifts, and high-adrenaline assignments while maintaining public trust and operational readiness. Concerns about stigma, confidentiality, and career impact can create barriers to accessing services. For these reasons, SMCSO seeks a counseling provider with demonstrated expertise in working with law enforcement and correctional professionals, a strong understanding of public safety culture, and the ability to build trust across all ranks and classifications.

Timeline

RFP Released:

March 5, 2026

Pre-Proposal Meeting (Non-Mandatory):

March 24, 2026, 11:00am

TBD

Deadline for Questions, Comments and Contract Exceptions:

March 25, 2026, 5:00pm

Proposal Due Date and Time:

April 6, 2026, 12:00am

Interviews (tentative):

April 14, 2026

TBD

Anticipated Contract Award Date:

July 1, 2026

Commodity Codes

• NAICS 541611Administrative Management and General Management Consulting Services
• NAICS 611710Educational Support Services
• NAICS 621330Offices of Mental Health Practitioners (except Physicians)
• NAICS 624190Other Individual and Family Services

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